TIBCO - Thought Leadership

OCTOBER 16, 2020

The push for digital transformation that was accompanied by an unexpected global pandemic has changed technology boundaries. And this has led to many complaints and service disruptions during the pandemic. Studies are finding that consumers faced digital service problems during the work-from-home push. trillion U.S.

Data Visualization 93

Data Visualization Reporting Tools Analytic Tools Product Research 93

Gainsight

AUGUST 2, 2021

If you have ever waited in line for a COVID test or vaccine, you understand how successful operational leadership can hinder or accelerate a positive customer experience. In Customer Success, operations leaders also play a pivotal role in driving efficiencies by combining technology and data. for senior leadership.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Gainsight

JANUARY 26, 2022

Marketing and SDRs share all their customer data with Sales because it increases the probability of a positive sales outcome. Surface new and more detailed customer insights. They can provide insight and analytics to your teams and departments that need feedback on everything from marketing initiatives to product improvements.

Feedback Software 111

Feedback Software Analytic Tools Reporting Tools Data Visualization 111

The Product Coalition

MARCH 8, 2020

I recently attended an excellent leadership programme, which led me to reflect more deeply on what makes a stand out leader. Of course, a large part of leadership is about designing good domain strategy & operating models etc, but this article focuses on the more emotive, people elements. Recognition for what they do.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

The Product HQ

FEBRUARY 1, 2023

If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. As a technical program manager, you communicate with product managers, leadership teams, and external vendors. Strong leadership is the ability to motivate and solve problems in an innovative way.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Mind the Product

NOVEMBER 30, 2017

In what is the biggest shake-up to data protection legislation in 20 years, the EU’s General Data Protection Regulation (GDPR) will come into force. The aim of the GDPR is to strengthen data protection for EU citizens and residents, to give them greater control of their personal data, and to simplify the regulatory environment.

Data Visualization 85

Data Visualization Technical Review Reporting Tools Technical Advisors 85

Bain Public

APRIL 12, 2021

Known for its strong accelerator and mentor networks, Canada is home to relatively low costs for building companies and its significant government support has allowed major cities (i.e. Having bad product leadership. I think that visual learning is the easiest and most comprehensive way to learn.

Data Visualization 52

Data Visualization Product Management Product Manager Reporting Tools 52

The Product Coalition

APRIL 2, 2022

Although they are not our direct reports, we are accountable for the team’s performance and our Product. I hardly imagine Product Managers with autocratic leadership thriving in this environment. Another kind of leadership and tactics might result in a better outcome. Leadership Inspiring and guiding individuals and groups.

Product Management 152

Product Management Product Manager User Testing Customer Experience 152

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. Factories can now rely on a wide range of real time data to make decisions and improve their operations. Industry 4.0, The Fourth Industrial Revolution (p.

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Userpilot

JUNE 3, 2021

I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. If you’re one of those who are into personal growth data though, here you go.

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

Gainsight

OCTOBER 1, 2021

Over time, CS evolved when more CSMs and CS leadership looked to improve and standardize its practices, processes, and procedures. . There were even some hired as administrators of the new CS or CRM platform. CS Ops Leadership. Getting down in the trenches also indicates a passion for leadership and work.

Reporting Tools 52

Reporting Tools Technical Advisors User Testing Construction 52

Gainsight

JUNE 17, 2020

What’s so compelling about the book, even six years after its publication, is that it’s built around the principle that there are no easy answers or quick fixes in leadership. He captured the dramatic differences in leadership needed when you are in smooth sailing versus rough waters. Peacetime CEO spends time defining the culture.

Customer Experience 107

Customer Experience Reporting Tools Government Airlines 107

UX Planet

DECEMBER 19, 2023

The world needs UX more than ever because, as technology comes to control every last formerly sacred domain of human existence, a failure to control that technology could literally mean the end of our species. And yet, companies show contempt for the discipline that makes technology controllable. Medium is dead.

UX 52

UX Reporting Tools Customer Experience Data Visualization 52

ProductPlan

SEPTEMBER 3, 2019

One of the odd things about product management is that you’re often strategically directing the work of people who don’t report to you. What to do about it: You’re going to have to become skilled at product team building , persuasion, and leadership. Product management is becoming more data-driven every year.

Product Management 56

Product Management Product Manager Reporting Tools Data Visualization 56

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

AUGUST 22, 2019

Here are five quick takeaways: Content design is a young discipline , and the ways in which it’s practiced change so often that people are inventing new rules, tools and approaches all the time. Improv gave me those tools I needed to get along in daily life. Short on time? I’m a bit of a jack of all trades. Jon: Yes, I did.

User Testing 209

User Testing Research Software Feedback Software Analytic Tools 209

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. The usual data is in there like most listened to songs and artists. Spotify reports that millions of listeners took to social media to share their listening habits. Use data from your experience to talk to the efficacy of a product launch.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

ProductPlan

AUGUST 5, 2019

Most of the time, the IT department lurks quietly in the background, humming along supporting business systems and rarely attracting attention unless something’s gone wrong. You’ll be surprised how big the list gets when you start adding everyone up, including: Project team members and leadership. Governance/Compliance/Regulators.

Reporting Tools 54

Reporting Tools Customer Experience Data Visualization Customer Feedback 54

Mind the Product

MAY 16, 2018

In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. The data says that I’m not alone in that feeling. A tool that I use to facilitate constructive feedback in coaching is the Johari window. Ask the right questions.

Weak Development Team 79

Weak Development Team Automotive Data Visualization Feedback Software 79

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. Before diving into the data, I recommend establishing a shared definition of success at the project’s outset.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

eG Innovations

JUNE 21, 2022

To support this initiative, we offer flexible licensing options that meet the needs of clients regardless of the solution they choose to employ. However, poor ISV (Independent Software Vendors) licensing options are often a blocker to adopting circularity. Circular IT and Zero Waste Strategies are vital goals for eG Innovations.

Reporting Tools 52

Reporting Tools Data Visualization Artificial Inteligence Strategy 52

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. And once momentum decreases, it’s a lot harder to speed up. We learned a lot.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Modus Create

AUGUST 22, 2022

7 Steps to Implement OKRs Using Atlassian Tools. Understand the Executive Reporting Requirements. Don’t treat reporting as an afterthought. Similarly, you also need to define the hierarchy logic, i.e., what rules govern the relationship across different issue levels. Advanced Roadmaps is a planning tool for Jira Cloud.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Reporting Tools 98

Userpilot

MARCH 7, 2024

Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female. According to the World Economic Forum’s 2022 Global Gender Gap report – women represent just 36.9% of leadership roles. Again…Why? What’s your story?

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

Mind the Product

JANUARY 2, 2019

Why don’t we ask ourselves a simple question when we create our products and services: are they humane? Let’s all agree to ask ourselves a question when we create our products and services: are we making life better for our users? User-centred Public Services. Does our work mess with needs being met in the broader world?

Data Visualization 136

Data Visualization Government Reporting Tools Customer Feedback 136

The Product Coalition

FEBRUARY 26, 2022

One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role. The issue feels a little more systemic. Using these ideological tools for your own sanity is great.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Mind the Product

NOVEMBER 18, 2016

For lean and agile thinking to work we need to have a humble mindset… we work in software, which is complex and unpredictable, and it requires the organization from the top down to embrace a position of humility.”. For example, a portfolio level objective might be to become the dominant platform for car dealer inventory management by Q4 2016.

Reporting Tools 70

Reporting Tools Data Visualization Product Research Analytic Tools 70

Pragmatic Marketing

JANUARY 29, 2009

It has gained an enormous traction in the software world, and is used by a large number of major organizations in the industry. I remember one software company setting a target of 40% greater productivity over a year as a result of Scrum adoption. So, what characterizes an organization that is using Scrum effectively?

Reporting Tools 70

Reporting Tools Data Visualization Analytic Tools Technical Review 70

Business of Software Conference

DECEMBER 11, 2019

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? from Business of Software Conference. So I’m going to create a whole presentation about cakes and agile and explain to people how you can figure out what types of systems might work for your company.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS USA 2019 BoS Europe 2020. Unsubscribe anytime.

Roadmap 40

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Userpilot

AUGUST 16, 2023

How to promote data democratization in your SaaS business to improve decision-making ? TL;DR Data democratization is the process of simplifying how data is stored and managed to help non-technical employees access it easily and make data-driven decisions. What is data democratization?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userzoom

DECEMBER 11, 2019

Therefore, I have asked six of UserZoom’s brightest minds (who also happened to be willing to stake their hard-earned reputations on these predictions) about how they think the CX and UX landscapes will shape up in 2020. UX Researcher, Professional Services. Becky Wright, Senior Product UX Researcher. Lee Duddell, Senior UX Director.

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Data Visualization User Testing UX Research Software 92

Business of Software Conference

OCTOBER 29, 2018

Wade’s talk is followed by a mammoth Q&A – full of insights from someone who lives and breathes remote work. Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Mixpanel

MARCH 30, 2023

Product analytics promises us something incredible: With more behavioral data about your users, you can make more informed product decisions. But what if you feel like you’re drowning in data? If you have a mature, well-established product, it’s even harder to mine through millions of end users and billions of data points.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

Intercom, Inc.

SEPTEMBER 20, 2018

They can be difficult to diagnose, and if sales and marketing don’t have a healthy relationship, things can devolve into pointing fingers instead of working together to find solutions. I actually had a marketing role where I helped build out lead scoring and lead nurturing processes before there were many automation tools for these jobs.

Marketing 99

Marketing Weak Development Team Data Visualization Analytic Tools 99

Mironov Consulting

JANUARY 8, 2020

This post is more about framing the problem as I see it rather than proposing solutions, with a call to action. We keep forgetting that technology is not neutral, and usually includes some social engineering. We keep forgetting that technology is not neutral, and usually includes some social engineering. Reduce the surprises.

Weak Development Team 111

Weak Development Team Reporting Tools Analytic Tools User Testing 111