Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. We experience digital products and services on a whole new level: through discrete interactions. VR and AR – how did it progress? gestural designs.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userzoom

JUNE 9, 2020

I’m in the unusual position of seeing directly (and indirectly) how hundreds of businesses’ digital departments across different industries have reacted to COVID-19, through my role as a UX research partner at UserZoom. Ugly research practices are rearing their heads. Image by Nick Bolton.

User Testing 121

User Testing Product Research Research Software UX 121

freshtrax

SEPTEMBER 16, 2021

Emoji can be used to easily convey emotions to other people and to soften the atmosphere compared to text-only messages. It was designed as a 12 x 12 pixel grid to enhance the visual interface of tools such as text messages and cell phone e-mail. Highly visually identifiable. Difficult to identify visually.

Research Software 104

Research Software Data Visualization Government Systems Review 104

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. You have surface level: you’re completely dir ected, you are given a solution and you design the solution.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

ProductPlan

OCTOBER 25, 2022

So, if we don’t get a steady stream of effortless epiphanies, where do product managers gather the inputs to the product ideation phase of the next breakthrough solution ? Don’t forget to mine government documents and reports for potential market sizing. Outside in. Make your tax dollars work for you. Carefully curated media.

Data Visualization 52

Data Visualization User Testing Product Research Customer Feedback 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Bain Public

JUNE 16, 2021

We’re interacting with technology in new ways, from giving voice commands to virtual assistants to having Smart Reply suggest quick responses to our messages. There’s no doubt that delegating parts of the software development process to machine learning models is going to be mandatory. Absolutely!

Artificial Inteligence 52

Artificial Inteligence Feedback Software Research Software User Testing 52

People-First Product Leadership

SEPTEMBER 17, 2023

The insight comes together to define the team culture one is joining and the best way to introduce any necessary changes. Sign up for internal training that covers company-wide policies and systems. What are some tricky points to keep in mind when exploring point solutions? You’ll want to refer back to them in the future.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Gainsight

JANUARY 8, 2021

” Companies with well-built solutions are discovering when they partner with equally good and complementary products; the results are outstanding. That happened when Adobe’s top-performing Product Adoption Team combined efforts using their Audience Manager with Gainsight’s PX solution. Analytics-Driven Success.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs User Testing 52

The Product Guy

SEPTEMBER 12, 2017

A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. But they shouldn’t receive the same message about your new feature. Which message is more effective?

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

Bain Public

MARCH 20, 2021

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product, Data and Strategy of Bain Public , will be leading a workshop on March 30th, 2021 in collaboration with EcoFuel : a specialized and personalized accelerator dedicated to seed stage cleantech startups. Session Information. About Paul Ortchanian.

Workshop 52

Workshop Biotechnology Research Software Data Visualization 52

Indicative

OCTOBER 8, 2020

Gaming data is one of the most valuable sources of information out there. . gamers’ weekly leisure time going to playing games as of 2018 — companies are sitting on treasure troves of insight. You need an analytics solution and data strategy that can help make that information useful. . What Is Gaming Analytics?

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. The usual data is in there like most listened to songs and artists. Spotify reports that millions of listeners took to social media to share their listening habits. Use data from your experience to talk to the efficacy of a product launch.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And about two years ago we came up with the idea of building into our system, I call it an A.I.

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

UX Studio

JULY 27, 2017

Here we have collected some tips and tricks about international usability research. When I started working at UX studio as a researcher, I was lucky enough to be a member of an international design team on my very first project. We were working on a new mobile app targeted for the UAE market, which had been quite unknown to us before.

User Testing 70

User Testing Research Software Product Research Customer Feedback 70

Userpilot

JUNE 4, 2020

And obviously – you won’t convince them with old-school marketing messages (imagine putting up a banner inside your app ‘we are the best app for you’ ) – every user sees what your product is like. So: self-serve onboarding is one of the most important investments you can make in your SaaS. You have one job.

Onboarding KPIs 58

Onboarding KPIs Analytic Tools Research Software Customer Experience 58

The Product Coalition

APRIL 2, 2022

Although they are not our direct reports, we are accountable for the team’s performance and our Product. Being able to anticipate people’s reactions to our message when preparing your presentations or even sensing their emotions while presenting will increase your confidence and send the right message appealing to your audience.

Product Management 152

Product Management Product Manager User Testing Customer Experience 152

Intercom, Inc.

AUGUST 22, 2019

Here are five quick takeaways: Content design is a young discipline , and the ways in which it’s practiced change so often that people are inventing new rules, tools and approaches all the time. Improv gave me those tools I needed to get along in daily life. Short on time? I’m a bit of a jack of all trades. Jon: Yes, I did.

User Testing 209

User Testing Research Software Feedback Software Analytic Tools 209

Indicative

MAY 25, 2018

The event featured leaders in tech, media, and government talking about how technology will impact our world. Deciding by Data. Becoming a data-driven company is about two things; technology and culture. Levy first touched on the commoditization of data that’s made data access easier for every business.

Research Software 53

Research Software Banking Certifications Customer Experience 53

The Product Coalition

AUGUST 21, 2019

Shopify reports that B2B buyers cart size is almost triple the value of B2C?—?from According to BigCommerce, 74% of B2B buyers report researching at least half of their work purchases online. Tool your shopping experience to look for these flags, to trigger a B2B signup: Flag 1: Quantity Flag ?—?Depending

B2B 60

B2B B2C Reporting Tools Customer Experience 60

ProductPlan

SEPTEMBER 3, 2019

One of the odd things about product management is that you’re often strategically directing the work of people who don’t report to you. Certainly, you can’t insist that the marketing department shift its priorities so that it can start working now on your product’s messaging. Product management is becoming more data-driven every year.

Product Management 60

Product Management Product Manager Reporting Tools Data Visualization 60

The Product Coalition

MARCH 14, 2023

Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. On the user’s side, it’s a process where they need to verify their identity, address, and purpose of using the app. Analyze your KYC funnel as user behavior data rolls in 4.

User Testing 138

User Testing Analytic Tools Data Visualization Research Software 138

Intercom, Inc.

NOVEMBER 9, 2022

Not only do smaller customers get overlooked in the process, but when new technologies or opportunities emerge, those customers tend to avoid engaging with them until there’s a carefully studied market fit or tangible ROI. No need to get saddled with historical tech debt or antiquated third-party tools. And it’s a sound strategy.

Research Software 226

Research Software Data Visualization User Testing Startups 226

Userpilot

SEPTEMBER 2, 2022

Product redesign begins by defining business objectives, conducting user research, and analyzing product usage to identify areas for improvement, propose solutions and give the process focus. These could be in-app communications , launch emails and social media messaging. New features or product upgrades.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Mixpanel

FEBRUARY 2, 2021

Before we get into the details behind our strategy and approach, here’s a quick overview: An expanded data limit on our Free Plan, from 1,000 MTUs to 100,000 MTUs (or up to 100M events per month), representing an increase of 100x. No more data history limits on all new Free, Growth, and Enterprise Plans. All customer-centric approach.

Data Visualization 94

Data Visualization Analytic Tools User Testing Research Software 94

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Brian Balfour

SEPTEMBER 26, 2017

The key here is to do the research beforehand, and then ask the right questions early in the screening process, prior to the main interview. Below are a few select things you can research and questions you can ask to give you insight into what growth means at a specific company. Read the job description carefully.

User Testing 65

User Testing Product Research Customer Feedback Customer Experience 65

Intercom, Inc.

MAY 25, 2022

Today, there’s a relentless message coming from every VC who’s old enough to own their very own Substack, and it is, “Cut and raise, and cut, and raise, and when you’re raising, raise money for me.” ” So rather than be yet another bad bull’s message, we wanted to be practical.

User Testing 138

User Testing Product Research Roadmap Customer Experience 138

Modus Create

APRIL 14, 2020

There is no shortage of guides published about how to build a design system. However, many of these guides do not pay enough attention to a crucial step in building a design system: user research. I’ll discuss why including user research in your design system process is an absolute must.

Research Software 52

Research Software Analytic Tools Feedback Software Systems Review 52

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Mind the Product

NOVEMBER 7, 2017

Naimish Gohil , Founder of edtech software company Satchel , shares his experience of knowing your user and adapting your product with ProductTank London. The government have, for some time, been trying to get children to learn digital technologies such as front-end coding. Satchel are in 35% of secondary schools.

Research Software 102

Research Software Marketing User Testing Customer Experience 102

Userzoom

JULY 3, 2019

We’ve talked today about, you know, we can teach people how to do basic user research techniques and those causes of. Then, of course, is the fact that they’re less likely to reject a solution that they were fundamentally involved in creating. ” Because it’s their solution. What if they don’t care?

Customer Experience 105

Customer Experience User Experience User Testing Customer Feedback 105