Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Fitness: (Fitbit, Strava) 35.3%. Services: (Airbnb, Deliveroo, Uber) 40.5%.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. In healthcare, for example, healthcare professionals (HCPs) will likely use AI for data-based diagnostic support. What outcomes are your customers expecting?

Education 52

Education User Testing Reporting Tools Data Visualization 52

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. This is the kind of thing that analytics will never tell you. Read on for our interview.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). What is Citrix Monitoring?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Product Talk

SEPTEMBER 11, 2019

After sharing how I thought the business could improve based on the market situation, customer feedback , and some new ideas that leveraged our core technologies, she looked at me and said: “What are you doing? Customers don’t just adopt. I’m researching. At the time, I was a Lead Business Analyst. Tweet This.

Research Software 190

Research Software User Testing Data Visualization Feedback Software 190

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

UX Studio

FEBRUARY 15, 2024

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport). Viktor: Sure.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Userpilot

JUNE 27, 2022

With these patterns in mind, you can design your app in a way that will appeal to your users and make them take the actions you want. In the following article, we will discuss several UX design principles, explaining why users behave the way they do and how you can use these principles to your advantage. What is user psychology?

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

The Product Coalition

OCTOBER 15, 2019

How to Create a Tracking Plan for Your Products In my previous post on How to Use Data in Product Management , I talked about what is Quantitative and Qualitative data. (If Naming your events and actions The name for your events is critical to your data collection. There are multiple tools to do this.

Data Visualization 60

Data Visualization Product Management Product Manager Transportation 60

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. We were able to answer most of the questions during the webinar but there were a few we simply didn’t get to or that needed further research to follow-up. 3 How could I monitor the end-user network, client, etc. Does eG Enterprise alert or report on this?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

UX Studio: Product Management

JUNE 7, 2019

We experience digital products and services on a whole new level: through discrete interactions. This year, as it costs less with improved usability, it has become accessible to the average consumer as well. Healthcare, financial management or education – just to name a few – started going through great digital transformation.

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. This is the kind of thing that analytics will never tell you. Read on for our interview.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

UX Studio: Product Management

JULY 12, 2021

It is sometimes difficult to filter through them, especially when looking for a specific service, such as eCommerce web design. So we did some research to help you find the right eCommerce web design company to work with. We reviewed their portfolios and services and created our top list of eCommerce web design agencies to work with.

Research Software 93

Research Software Data Visualization Feedback Software Analytic Tools 93

UX Planet

FEBRUARY 13, 2024

Philosophies For Design (I) The city creates the theater and is the theater (II) This is a semi-structured world (III) Goodness of fit: Environmental fitness (IV) Goodness of fit: Internal Fitness (V) The ecosystem, genre, invisible hand, and supply chain (VI) Talk, write, and imagine using language (.I)

Research Software 72

Research Software Customer Experience User Testing Systems Review 72

Modus Create

JULY 7, 2020

Imagine that you are writing an e-commerce application and you have a customer with a full shopping cart who is ready to check out and give you their money. Things get much worse when you have 1,000 or 10,000 customers all trying to buy at the same time! Verify that the name and address are something you could actually ship to.

Messaging 84

Messaging Analytic Tools Data Visualization User Testing 84

The Product Coalition

JANUARY 5, 2021

This fairly generic, unimaginative name (sorry not sorry) has failed to properly capture the essence of the city since its inception. you name it, contactless is out here to save it. Contactless methods are easier track down to a specific user and, hence, much harder to misplace. Well, now you do. Enter OMNY.

Transportation 141

Transportation Data Visualization Banking Government 141

eG Innovations

DECEMBER 7, 2022

SNMP exposes management data in the form of variables on the managed systems organized in a management information base (MIB), which describe the system status and configuration. Other vendor proprietary MIBs yield more insight into device health and performance. Admins can choose the SNMP version and transport protocol used.

Enterprise 52

Enterprise Reporting Tools Data Visualization Transportation 52

UX Studio: Product Management

NOVEMBER 24, 2020

It is one of the first companies that has transferred the clients’ business to the cloud, making it available for end-users. . The company’s core services include software and mobile development, blockchain solutions, testing, and quality assurance. Design and consulting constitute roughly 5% of the total service portfolio.

Product Research 116

Product Research Research Software Software Review Technical Review 116

Andrew Chen

NOVEMBER 4, 2019

Hi readers, Consumer startups have gone through many phases: Web 2.0, Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. The Passion Economy theme unifies a number of themes that we at a16z have been working on: Reinventing the service economy.

Analytic Tools 90

Analytic Tools User Testing Data Visualization Customer Experience 90

freshtrax

JULY 16, 2019

The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. A few years ago, Mercari branched out its business and launched “merpay”, a mobile payment service. algorithm to its customer’s software/hardware. HEROZ, Inc. RAKSUL INC. 1 USD = 100 JPY. Reference: Yahoo!

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Multimedia processing, however, can quickly send the end-user experience south. Key Considerations and Best Practices.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

eG Innovations

AUGUST 27, 2021

HTTP/2 (originally named HTTP/2.0) Indeed, those in the Citrix/EUC ecosystem may remember Marius Sandbu investigating the benefits of HTTP/2 for NetScaler, Microsoft IIS, and Storefront users back in 2015/6. It was named 2.0 (and Improving Web Page Load Times in eG Enterprise by Using HTTP/2. What is HTTP/2?

Customer Experience 52

Customer Experience User Testing Enterprise Transportation 52

eG Innovations

FEBRUARY 25, 2019

Following these tactics will help you to become more efficient at diagnosing Citrix problems: Determine the scope of the problem: Does the user face an issue with a task they are trying to complete or all tasks? Determine the magnitude of the problem: How many users are impacted? You can read more here: [link]. We have XenApp 6.5/XenApp

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

PMLesson's Ace the PM Interview

JULY 21, 2022

REST APIs are one of the most prominent software architectures among web services. Background REST , standing for Representational State Transfer , is an architecture that debuted in 2000 based on the idea of a client and server communicating through Requests and Responses without the need for stateful data. Watch answer here.

Data Visualization 52

Data Visualization Software Engineering User Testing Customer Experience 52

The Product Coalition

NOVEMBER 26, 2019

In light of the lack of survey data from countries experiencing extreme conflict and political breakdown, assessing the impact of modern slavery in these countries is extremely difficult, which leads to population counts that are less than accurate. 57 percent of the estimated total population. For example?—?in

Reporting Tools 83

Reporting Tools Development Government Data Visualization 83

Andrew Chen

NOVEMBER 15, 2021

These types of products benefit from “network effects” — that they become more useful as more users engage. But underneath its deceptively basic user interface was a complex, global operation required to sustain the business. This is why they grow to be so powerful, and valuable.

Books 63

Books Research Software Reporting Tools Technical Review 63

Andrew Chen

NOVEMBER 4, 2019

Hi readers, Consumer startups have gone through many phases: Web 2.0, Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. The Passion Economy theme unifies a number of themes that we at a16z have been working on: Reinventing the service economy.

Analytic Tools 40

Analytic Tools User Testing Data Visualization Customer Experience 40

PMLesson's Ace the PM Interview

AUGUST 8, 2022

Most Google behavioral interview questions require you to inject personality and creativity into your response to show Google why you're a good fit. "Why Google is one of the tech industry's largest employers and has certainly made a name for itself when it comes to workplace culture. "Why Google?"

Technical Review 52

Technical Review Data Visualization Engineering Naming 52

PMLesson's Ace the PM Interview

JULY 1, 2020

Yes, there are frameworks such as CIRCLES out there, but this one is more complete - I've based it on the standard 10-slide pitch that is frequently used when asking for venture capital money, but shortened to fit within an interview, or your rare lunch with a VP. Most people forget to mention handicapped users! Pain points 2.

Vision 72

Vision User Friction Product Management Product Manager 72

Andrew Chen

SEPTEMBER 4, 2018

Why offline products are so compelling for acquiring customers. Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Part 1: User Acquisition. Yeah, so when you look at a large aggregate number like, you know, total monthly active users, right, or you’re looking at like — .

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. Edgar is a social media scheduling and automation tool. We do compete with them directly for customers.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. Edgar is a social media scheduling and automation tool. We do compete with them directly for customers.

Research Software 40

Research Software Software Review Data Visualization User Testing 40