The Product Guy

MAY 30, 2019

We do this because it is difficult to predict whether a feature will indeed help us meet a particular outcome. What other trends may we want to position our product along? Because we will most certainly be missing some data to make a clear call, decisions need to be agreed collaboratively at team-level. In tomorrow’s market?

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

Mind the Product

SEPTEMBER 5, 2019

“We are a data-driven company”. You’ll travel far and wide before you find a tech startup that doesn’t pride itself on this claim. And, while the logic behind a data-driven approach is undeniable, too often the expectations that come with it aren’t met. Improper Testing.

Data Visualization 169

Data Visualization KPI Customer Experience User Testing 169

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. UX Research provides this additional layer of insight, transforming numbers into actionable insights.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store. This includes the analytics tools we have available today. A Goal-directed Approach to Choosing KPIs.

Feedback Software 280

Feedback Software Analytic Tools Data Visualization Research Software 280

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. UXPressia. Productboard.

Research Software 104

Research Software Data Visualization Feedback Software Analytic Tools 104

Alchemer Mobile

APRIL 28, 2021

In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. Read on for data-supported benchmarks Utilities apps should focus on in 2021 and beyond based on what was learned from a year like no other. Ratings and Reviews.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. James Alexander Founder and Head of Product, Vizibility.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

The Product Coalition

FEBRUARY 28, 2022

Consumer goods has the lowest shopping cart abandonment rate while Travel companies, automotive industry, fashion and luxury products have the most abandoned carts. Key questions Two important questions that need to be asked are Can we predict card abandonments and take proactive action before it happens? This is a long list.

Artificial Inteligence 167

Artificial Inteligence Data Visualization User Testing Analytic Tools 167

UX Planet

AUGUST 12, 2024

Deliveasy enhances delivery efficiency and customer satisfaction for Indian supermarkets with real-time tracking, route optimization, and detailed analytics. How might we optimize delivery routes to reduce travel time and costs with lesser team size? From 2019 to 2022, MENA and Indonesia saw over 100% CAGR, while India had a 66% CAGR.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Feedback Software 98

Mind the Product

JUNE 27, 2019

Each group was read the parable of the Good Samaritan – the story of a Samaritan coming to the aid of a distressed traveller after others have ignored their plight. Again, how religious they reported being before the test had no bearing on the outcome. Positive Examples of Product Goals. What can we learn from this?

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

Amplitude

NOVEMBER 29, 2018

It’s the reason design is the least staffed position in product organizations. If you’re a product or UX designer just getting started with data, here are three important areas of practice that can help you make your work more valuable. Ask them how to pull these reports yourself. Progress Reports. Ask them for help.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Product Research 101

UX Planet

MARCH 29, 2025

Data-Informed Choices : Rely on user studies, market evaluations, and feedback to inform your strategy. Continuous Improvement Cycle : Expect to experiment, gather insights, and refine your approach. Conversely, positive experiences encourage repeat visits and foster lasting relationships.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Intercom, Inc.

APRIL 29, 2020

By now, we’ve all received those hundreds of COVID-19 emails from services that we maybe used once 10 years ago. For one, we didn’t want to spam all our users and so we used our own data in Intercom to identify dormant users and took them off the list. Step up and help out where you can.

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

Intercom, Inc.

JUNE 19, 2018

Anyone who’s lost their wallet while traveling knows the process to get fraudulent charges refunded can be painful. Moreover, when new innovations are developed for the customer support industry, they are often framed as a way to cut costs rather than offering better service. Their guest is suffering if our app doesn’t work.”.

User Testing 216

User Testing Reporting Tools Research Software Customer Experience 216

Alchemer Mobile

AUGUST 6, 2020

This guide dispels 12 pervasive myths of product management, instead offering data to support truths and guidance around how to better understand the profession. In reality, our data shows that brands only hear from less than 1% of their customer base, which we call the “vocal minority.”. Core Mobile Product Management KPIs.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Management 179

The Product Guy

JUNE 20, 2019

To keep track of what has been validated for delivery and development, a roadmap is your best tool. When you are doing this, position the information, data and reasons for the change or introduction of the product with the perspective of the audience you are presenting to. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Userpilot

JULY 6, 2023

So you need to find the tool that works for your unique goals and needs. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. You know there’s no one-size-fits-all solution. Poor survey design options.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

The Product Coalition

OCTOBER 26, 2021

Quick context information: this tool?—?Cockpit?—?only The value proposition is working also well, the qualitative feedback about the product is very positive ??. Easy to use and comprehensible Tablet in the room, etc… Moreover, with their powerful data analysis, back-of-the-house management is centralised for all properties.

Research Software 179

Research Software User Testing Feedback Software B2C 179

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Paul Hurwitz Director of Active Analytics, ActiveHealth Management. James Alexander Founder and Head of Product, Vizibility.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Amplitude

JUNE 24, 2020

Today, Amplitude is sharing our digital report quantifying this impact. From early February to early May, customers sent Amplitude 44% more event data. Amplitude is in a unique position to observe these trends across our behavioral dataset, which comes from thousands of products with billions of users from over 180 countries.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

Userpilot

MARCH 19, 2021

Setting up customer behavior analytics for your product can give you great insight on how users interact with your brand and where you can start making changes that drive product-led growth. The What, How, Who and Why of Customer Behavior Analytics. What are Customer Behavior Analytics? Understanding the ‘How’.

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. This article explains: what usability testing is why you should do it (the business case) which method you could adopt how to carry out testing and report your findings where you can find out more What is usability testing? But what is usability?

User Testing 75

User Testing Product Research Reporting Tools Testing 75

The Product Guy

OCTOBER 9, 2018

Along the way, I have discovered several other key insights: Product strategy is ultimately a subset of business strategy. Prior to joining the product team in 2015, he worked as a traveling. This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

Mind the Product

MARCH 5, 2020

So, which platform should you adopt for a new digital service, mobile app or the web? The best app opt-in rates belong to financial and travel applications, but the variation between domains is not much more than 10%. on H1 2018, data from Accengage), so fewer than one in 10 notifications prompts user action. in 2017 to 7.8%

Research Software 177

Research Software Reporting Tools Development Data Visualization 177

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Your colleagues, especially customer-facing ones, can offer valuable insights into unmet user needs and shifts in the markets.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Intercom, Inc.

MARCH 26, 2020

We have robust plans in place to ensure we continue to deliver the highest levels of technical and business service. In addition to our temporary work-from-home policies, we suspended business travel and visitors to our offices beginning on March 5. Infrastructure services reliability. Health and safety.

Customer Experience 193

Customer Experience Data Visualization Travel User Testing 193

Modus Create

MARCH 14, 2023

Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

JUNE 11, 2024

We also discussed best practices for delivering the perfect product experience and getting users excited about using your tool. While interactive walkthroughs guide users step-by-step through using a product, product tours showcase the tool's features and benefits without direct interaction. Try it now.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

PMLesson's Ace the PM Interview

FEBRUARY 24, 2025

Below, we discuss how to prepare for and ace data engineering interviews. 🧠 About this guide : Written by Thang Tran , a senior data engineer (ex-Amazon, Meta, and Apple) and Exponent interview coach. Reviewed by Deeptaanshu Kumar, a VP of data engineering (ex-Capital One, Freddie Mac).

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Engineering 52

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. What is consumer-generated marketing?

User Testing 112

User Testing Feedback Software Analytic Tools Data Visualization 112

Roman Pichler

APRIL 13, 2021

Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence. To do so, I might measure market share, for instance, by tracking the product’s position in the appropriate app store. This includes the analytics tools we have available today. A Goal-directed Approach to Choosing KPIs.

Feedback Software 156

Feedback Software Analytic Tools Data Visualization Research Software 156

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

The Product Coalition

JANUARY 25, 2024

Siri also makes recommendations and uses various internet services, while it adapts to the user’s language style, interests and search patterns. By assigning positive reinforcement for correct responses and adjusting strategies based on user corrections, the chatbot continuously refines its model for enhanced future interactions.

Artificial Inteligence 148

Artificial Inteligence Reporting Tools Feedback Software Research Software 148

Userpilot

MAY 17, 2025

You should align swipe actions, tooltip positions, and navigation flows with each OSs conventions. If a user visits the target dashboard for the first time, guide them toward the one action that delivers immediate value. Segment users based on behaviour data with Userpilot. Notion AI mobile onboarding.

Onboarding KPIs 62

Onboarding KPIs Analytic Tools User Testing Customer Experience 62

Userpilot

SEPTEMBER 30, 2024

Plus, knowing what customers want helps with better brand positioning, leading to increased engagement and conversion rates. Here’s how to do that: Gather demographic data, like age, gender, income, etc., Use analytics where possible to uncover insights into customer behaviors. USP intersection.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Mixpanel

SEPTEMBER 11, 2019

Speaking about the rollout in 2010, Facebook executive Adam Mosseri said his team stuck to their guns because their experience and intuition told them that it was a good strategy – even in the absence of supporting data, and with a backlash from users. This story illustrates the importance of being data-informed rather than data-driven.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

Mind the Product

DECEMBER 13, 2018

Highlights include nine years at O2, where he was product manager for a number of services during the early growth of smartphones, apps and mobile data, and also launching Rackspace’s cloud hosting products in UK and EMEA. This puts him in a unique position to bridge the gap between corporations and startups, fostering open innovation.

Analytic Tools 151

Analytic Tools Research Software Data Visualization Government 151