The Product Coalition

FEBRUARY 5, 2021

Then she decided to acquire technical skills in web development to get closer to the product development process. She had many ideas about how to improve marketing tactics but did not have the technical skills to either make the necessary changes on the web or create better solutions using technology. Unfortunately, there were none.

Technical Advisors 153

Technical Advisors Reporting Tools Customer Experience Technical Review 153

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. Teresa : I’m going to do a quick review of what we covered in Part 1 and Part 2. How do we get teams to not just focus on shipping code, but to look at the impact of that code and the outcomes that are being driven? Tweet This.

Product Research 306

Product Research User Testing Research Software Data Visualization 306

eG Innovations

JULY 2, 2021

We can deploy eG Enterprise either way: on-premises or as a SaaS service. More details of our SaaS service for Citrix monitoring are available here. to test the entire service delivery chain. Can this monitoring tool be used as an administrative tool, for example, with built-in commands or by adding customized scripts?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

AUGUST 18, 2020

The choice of user retention tools available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. The best user retention tools…for you?

Analytic Tools 86

Analytic Tools Feedback Software User Testing Data Visualization 86

Userpilot

MARCH 3, 2022

Careers in programming are a good springboard as are those in sales, customer service, or marketing. Product managers with technical skills such as SQL or technical stack are in high demand, so highlight them in your resume. Product managers who know how to code are better at understanding how the development teams work.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? What features make sense for them?

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Public company market caps are from 8/30/24.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

Amplitude

JUNE 8, 2017

I had become pretty active as a mentor and advisor to various startups and really enjoyed it! By that point I had become pretty active as a mentor and advisor to various startups and really enjoyed it! There will be a lot more software and technology involved, both for capital deployment as well as for nurturing and helping companies.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Userpilot

SEPTEMBER 8, 2021

They’re an essential tool for SaaS businesses because of how much their usage correlates with financially important metrics like activation , retention , and feature usage. We generally advise against linear, top-down product tours. Using product tour software is a better decision. Other tools include Appcues and Userguiding.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userpilot

JULY 13, 2021

Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. Building a walkthrough using a dedicated tool is much easier than coding it from scratch.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Usersnap

FEBRUARY 19, 2019

Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth. Access to testing specialists has become limited due to these restrictions.

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Reporting Tools Feedback Software Data Visualization Crowdsource 76

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

The Product Coalition

OCTOBER 21, 2019

Here I aim to show how experience, respect for discipline, and an insistence on following good project management practices can go a long way to help to develop successful software projects in spite of many challenges. To be clear, we will not discuss how to start a software development project or which steps you should take to kick it off.

Technical Review 64

Technical Review Technical Advisors Research Software Agile 64

Userpilot

JULY 9, 2021

The Making of Product Managers by Lena Sesardic gives you eight actionable insights from 20 stories of real product managers who broke into product management from different fields. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies.

Research Software 98

Research Software Books Feedback Software Analytic Tools 98

Gainsight

JUNE 18, 2020

Today I’m speaking with Janine Snead , IBM’s Chief Digital Officer, Vice President of Customer Success IBM Cloud and Cognitive Software. Janine: IBM is a data-driven company. Third, I’m a big believer in the integration of customer success applications with AI and data science. Nick: Of course it did!

Data Visualization 52

Data Visualization Technical Review Technical Advisors Customer Experience 52

Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. Customer service teams are all too often drowning in angry, repetitive tickets, and yet, we don’t seem to focus enough resources on tackling the reasons behind it.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Business of Software Conference

NOVEMBER 26, 2018

We’ve used NPS to gather evaluation data for the conference for a seven years. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

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User Testing Product Marketing Engineering Marketing 103

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career? What features make sense for them?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. I transitioned to a software company focused on financial planning. Operational reporting.

User Testing 52

User Testing Analytic Tools Reporting Tools Data Visualization 52

UX Studio: Product Management

JULY 14, 2021

Many local and international design thinking companies offer similar services. As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. How to choose the right one? Is there anything we can help you with now?

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

The Product HQ

JUNE 20, 2024

The questions are in various categories and are inclusive of: General Questions Technical Questions Organization and Time Management Questions Feedback Questions Conflict Resolution Questions Product Management Process Questions Career Path Questions Management and Leadership Questions Let’s dive right in.

Data Visualization 52

Data Visualization Feedback Software Research Software User Testing 52

Userpilot

APRIL 21, 2024

no technical skills). build in-app experiences that increase product adoption and retention without coding). Attract the right audience Using the insights about your user personas, craft appealing content to attract them. It also includes case studies illustrating the benefits of the tool. Jobs-to-be-done (e.g.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104

Gainsight

AUGUST 5, 2022

Using data and playbooks to mitigate customer risks. Preparing and presenting executive reviews. All CS professionals, no matter their level in the hierarchy, should be respected and trusted by their customers for the valuable insight they provide. You can better advise on valid customer pain points.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

eG Innovations

AUGUST 11, 2022

Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

PMLesson's Ace the PM Interview

MARCH 1, 2020

Hi I'm Kevin Wei, a product manager (aka an offering manager -- I can get into that in a bit) on IBM's data + AI team. I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Over that time, we have become much more sophisticated in collecting and analysing sales data. Learn how great companies are run.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.  Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    With lots of gray space between the two.

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

Gainsight

AUGUST 31, 2020

It is a genuinely worthy lesson about willingness to learn, the ability to adapt successfully, the power of motivating team leadership, the benefits of making data-driven decisions from product usage insights, and the results produced from commitment. Amy started as a hardware engineer. working on radar systems. .

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

MAY 1, 2021

There are a lot of both in-app tools and outside the app methods of collecting user sentiment data to understand what your users really want, we’re going to show you the best practices and which common mistakes to avoid. Specifically, we’ll go over: 9 different methods on how to collect Voice of the Customer data.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

ProductPlan

MARCH 4, 2022

As we found in our research for ProductPlan’s 2022 State of the Product Report , only 25% of businesses with 20 to 100 employees have a product operations role or team. Question 1: Can you give me an example of a test you’d run, or data you might find, that could lead to an idea for improving our product?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Usersnap

JUNE 15, 2023

ChatGPT’s widespread adoption made Google issue a ‘Code Red,’ which later resulted in the release of Bard , Google’s very own AI chatbot. Implementing a user-feedback platform like Usersnap that’ll allow your customers to report any bugs or issues and submit feature requests in a few clicks.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

The Product HQ

JULY 1, 2024

Meanwhile, data from Comparably shows that an average senior product manager in the B2B vertical earns $120,000 , in the US. For the most part, B2B product managers work in the software, IT, and tech industries. That said, many other industries that are utilizing IoT, such as the home services industry, do make use of B2B PMs.

B2B 52

B2B Technical Advisors Reporting Tools Product Management 52

The Product HQ

JUNE 20, 2024

Everything from Amazon Prime, Amazon Web Services (AWS), and Kindle require multiple product managers. It’s also advisable to make use of complex calculations, such as standard deviation, and avoid simple calculations. Analysis Questions Product managers need to be able to conduct proper tests using tangible data.

Technical Advisors 52

Technical Advisors Product Management Product Manager Technical Review 52

Gainsight

AUGUST 6, 2021

When gathering these insights, be sure to build a framework around capturing high-quality feedback to get a clear understanding of the customer’s problem. This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. monthly progress reviews, QBRs, etc.),

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Mixpanel

MAY 5, 2021

Prior to this position, Neil was VP of Engineering, after working as a Software Engineer and leading Infrastructure Engineering. He was the Director of Product at Slack, focused on growth in the freemium, self-service business. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. Incompatibility. Tech costs.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I was interested in analytical problem-solving. Hubert: It’s a good question. I was into math and physics, and that led me to computer science.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

PMLesson's Ace the PM Interview

APRIL 9, 2020

Software development is one of the few highly skilled occupations that doesn’t require any professional certification. To fill growing demand for skilled developers, coding bootcamps began popping up in 2012. Course Report’s Top Schools of 2019-2020. Course Report has followed the coding bootcamp industry since 2013.

Software Review 52

Software Review Data Visualization Technical Advisors Analytic Tools 52