Userpilot

FEBRUARY 4, 2022

Creating a user persona will help you target the right prospects and later use the same data to segment your in-app marketing. The enterprise model: Succeeding with an enterprise sales model will require a sales team, outbound marketing, and enough capital runway to endure the long sales cycles. Thought leadership guest posting.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Gainsight

JANUARY 18, 2021

He believes his job entails everything outbound through product marketing into the field organization. A Data Nerd at Heart. His actual area of study was in economics and statistics—a true data nerd at heart. In those roles, he proved leadership experience that resonates with Product leadership.

Technical Review 52

Technical Review Research Software User Testing Product Research 52

Bain Public

NOVEMBER 4, 2018

Leadership is going to be wrong sometimes. Product Managers translate between the need to support the effectiveness of outbound activities (Sales, Marketing, Customer support) and the need for efficiency in internal ones (Strategy, Engineering, UX). Soft skills are what separates great product leaders from mediocre product leaders.

User Testing 40

User Testing Feedback Software Customer Experience Customer Feedback 40

Mironov Consulting

DECEMBER 31, 2017

Remember that outbound marketing teams are focused on generating interest among customers at the top of the funnel and in the renewal cycle. Anything that uses Big Data or Natural Language Processing or Augmented Reality? I always apply my own judgment alongside numeric sorting, so I avoid algorithmic deep-dives with sales teams.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Intercom, Inc.

APRIL 4, 2019

Using data to drive outbound sales. This meant that when Jeanne wanted to get an outbound sales program off the ground, she had to get creative. Rather than hire a dozen reps to focus exclusively on outbound, she used data science to supercharge the workflow of her existing team. “We

Weak Development Team 162

Weak Development Team Outbound User Testing Research Software 162

Intercom, Inc.

FEBRUARY 5, 2019

When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. Let’s take inbound sales and outbound sales, for example. Inbound and outbound require vastly different skills and workflows. Go without one and risk seeing your business flame out.

Outbound 177

Outbound Strategy Inbound Customer Experience 177

Bain Public

JANUARY 10, 2023

The problem is that many product teams need to work with a leadership team who oftentimes blackmail you with tons of ideas and tons of improvements, that could eventually lead a product to just boil the ocean. It would be fantastic to have this level of clarity from leadership. How do product teams convert this context into action?

Roadmap 52

Roadmap Customer Experience Outbound Leadership 52

Intercom, Inc.

JANUARY 16, 2019

It’s all about looking at data and predicting buyer behaviors and patterns. If you don’t take anything else away from this article, take the time to inspect your data and understand the natural buying process of your customer. Between your data and your team you should be able to come up with a few hypotheses.

Weak Development Team 156

Weak Development Team Data Visualization Strategy User Testing 156

Intercom, Inc.

SEPTEMBER 8, 2021

Throughout my time there, a little over six years, I went from being the top-performing account executive globally to moving into leadership to help build out our mid-market team out of the West Coast. He came in when Slack was at around 50 million ARR, and he really helped build out the leadership team and helped us scale to over a billion.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

Intercom, Inc.

JUNE 8, 2021

Download your copy of the thought leadership paper now. Outbound messaging (70%). Real-time data and reporting (69%). Want to learn more about how conversational experiences are fuelling customer retention and business growth for major companies like yours? Ease of integration with other technologies (76%). Ease of use (66%).

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Modus Create

FEBRUARY 1, 2022

The core of any good segmentation plan is identifying and documenting all of the authorized data flows the application is allowed to make. This allows you to establish a data flow diagram approach to threat modeling. Assuming each layer is segmented and can only talk to the layer where authorized data flows have been identified (i.e.,

Software Review 59

Software Review Systems Review Data Visualization Weak Development Team 59

Mironov Consulting

FEBRUARY 6, 2020

Instead, I look for metrics that are cross-functional, track value as customers perceive it instead of our revenue scoreboards, and push us to ask ourselves serious data-informed questions. (“If If churn is up, what does our real data about actual lost customers tell us — beyond our own recency bias and anecdotes?”)

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Intercom, Inc.

JULY 9, 2020

Atlassian does not have an outbound sales team. And then lastly, we also had a lot of thought leadership content. So to take a quick setback, I was actually very lucky to get a lot of data to analyze these changes. And so I got a data set from SEMrush, which showed me the traffic of the 1,200 strongest domains in the world.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Gainsight

DECEMBER 23, 2019

Previously, she was a Senior Customer Success Leader at both Zuora and Cornerstone OnDemand helping to scale both those SaaS businesses and prior to that she spent five years at SalesForce in various leadership roles. Is that solved through headcount or is it solved through data or is it solved through some other mechanism?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Intercom, Inc.

MARCH 17, 2022

Getting to work with those leaders was really humbling, and you could see, “Wow, that leadership is something.” Is it the leadership thing? What data do they need to make great decisions? Ah, a broader group of people has that data. Some companies are swimming in data, but it’s not very usable.

Analytic Tools 151

Analytic Tools Research Software Data Visualization Customer Experience 151

PMLesson's Ace the PM Interview

NOVEMBER 4, 2019

In the real world, you have time for ideation, resources to validate your assumptions (via data, tools or other resources) and usually a lot more background information and knowledge to work with. An example would be Amazon where you should have a resume that screams Leadership Principles. Why or why not? That's a wrap!

Automotive 68

Automotive Product Management Product Manager Technical Review 68