Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. However, if we run out of time, please be sure to leave your name with your question, and we will follow up with you directly with any answers that we have to your questions. OK, so there are a couple of answers here, I’ll let the team decide.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mind the Product

DECEMBER 5, 2019

In fact, some methods are pretty poor. Some product managers make poor decisions because they don’t have the right skills. When I worked at Trustpilot, we had solid evidence that consumers wanted to read reviews about products. Currently, Trustpilot only shows company reviews). My name is Jacob.

User Testing 126

User Testing Product Research Customer Experience Weak Development Team 126

eG Innovations

JULY 26, 2022

The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures. Ensuring a great user experience is a team sport. Real user monitoring is a mission-critical tool for every modern digital team. What is Real User Monitoring – A Definition.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. That’s why it’s incredibly important to develop a good level of empathy and user understanding, not only for yourself, but for the whole team.

Artificial Inteligence 178

Artificial Inteligence Data Visualization Product Research Reporting Tools 178

Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Eric Ries, in his post “What is customer development? Some product teams will use written methods across both the problem identification and solution definition steps, while others will use visual methods. Visual Methods.

Framework 112

Framework User Testing Research Software Feedback Software 112

The Product Coalition

SEPTEMBER 11, 2019

3) Most companies use weak heuristics, opinions and archaic decision processes to place bets on a handful of unproven ideas. The alternative is of course evidence-driven product development. In product management circles the term “Product Discovery” has become most synonymous with evidence-driven product development.

Customer Experience 74

Customer Experience Product Research User Testing Data Visualization 74

Usersnap

DECEMBER 19, 2023

TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatility, and impact on user-centric product development. Definition of 1-to-5 Rating Scales Surveys 5 Types of 1 to 5 Rating Surveys 1. Satisfaction Scale 2. Likert Scale 3.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Userpilot

JULY 27, 2022

There are five stages of the product life cycle: development, introduction, growth , maturity, and decline. Product life cycle marketing (PLC marketing) aligns the marketing efforts of a product with its stage of development. These include the development, introduction, growth, maturity, and decline stages.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

The Product Coalition

MARCH 22, 2021

These fields include web design, mobile app development, SaaS, and even B2B products. With a relatively small team based in Omsk, southwestern Siberia, Purrweb has compiled an impressive portfolio. The company has 14 partners, and at any point in time, each one curates a separate project with its separate team. and Facebook.

UX 95

UX Research Software Feedback Software User Testing 95

The Product Coalition

MARCH 8, 2019

Last week, after many months of development, I was happy to launch Haystack into the world finally. It takes into account comments, reviews and how long/active people are that upvoted. It can definitely still be gamed (which we’ll talk about), but that’s any system. 2 weeks before launch?—?Those 2 weeks before launch?—?Emailed

Feedback Software 60

Feedback Software Technical Review Software Review Systems Review 60

Mironov Consulting

JUNE 28, 2018

When working on mass consumer products (think FitBit or Facebook or teach-your-kid-to-code toys ), we will have large numbers of small purchases — too many customers to know each by name. Long Sales Cycles, Weak Attribution, Few Data Points. From social team: “4500 likes and retweets of our latest post!

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Usersnap

APRIL 25, 2019

Countless times projects progress so slowly only due to poor ticket management. If you are using Usersnap, your team, clients or customers definitely are submitting more bug reports due to the convenience of capturing screens and annotating in-product. This could then be used as a development roadmap.

Reporting Tools 40

Reporting Tools Feedback Software Roadmap Weak Development Team 40

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

UX Studio

SEPTEMBER 6, 2023

Who are the users in B2B By definition, we talk about B2B when we see a transaction between two businesses. But when we worked on B2B products, we realized there was a bigger gap between users and the product teams. The team had e-commerce experts who were great at their job and wanted to simplify the platform. It makes sense.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. And that’s not a bad thing. And that’s not a bad thing. Let’s go ahead and dive in.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Userpilot

SEPTEMBER 23, 2021

Let’s begin with a definition to ensure that we’re on the same page. Moment” : when an accountant is shown a demo of the app by the project manager and thinks “nice, this will ensure the team stays on budget.” Their employer has to pay for a large team of them. A friendly photo of one of your team.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Userpilot

SEPTEMBER 23, 2019

UX journey maps are the antidote to product-led marketing , onboarding, and product development that happens for its own sake. These maps gives us the ammunition to solve problems big and small, and they help cross-functional teams live up to their full potential. UX journey mapping is a team effort.

Customer Experience 89

Customer Experience User Testing User Experience Customer Feedback 89

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. So I definitely was really worried about those stairs. Bethany Pagels-Minor, Apple. Transcript.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Usersnap

MARCH 6, 2019

There are many instances where the process of asking for feedback has actually deterred customers or prompted them to submit bad reviews out of annoyance. This approach is informal and renders quick results, both for the customer and support team. Instantly connect a customer to a developer or technician. Time-consuming.

User Testing 66

User Testing Customer Feedback Feedback Software Customer Experience 66

Intercom, Inc.

JULY 19, 2018

I hosted Jean and Edmond on our podcast to get their take on the difference between leadership and management, the power of positive feedback, and why trust is the foundation of the most effective engineering teams. Jean: Especially with engineering teams. Then if you’re given the right tools, you can be more effective at doing that.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

UX Studio

MARCH 11, 2024

Business understanding, effective communication and systems thinking. My first question to you is how do you introduce yourself without your name or profession? I realized that that wasn’t really gonna happen I’m very very bad at competition. Are you looking at reviews in the app store? So that skill set.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Do you empower small, agile teams? Now the other interesting thing about Eddie Lampert story is there were other players in the areas served by a company like Sears namely Home Depot, Lowe’s Sears was a big provider to home hobbyists.

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Userpilot

JUNE 27, 2023

We understand that choosing the right platform can be challenging, and traditional review sites may not provide sufficient information. It helps product teams create personalized user experiences through product tours, onboarding checklists, and feature announcements. What is Usetiful best for?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Crafty CTO

MAY 1, 2020

We left off at the handoff of shaped, de-risked work to the development teams. In effect, we are saying: “Here you go, dev team. ” Traditional agile, let’s say Scrum for example, looks a bit different: “OK dev team! This post will focus on Shape Up’s approach to building. And shipping!)

Reporting Tools 52

Reporting Tools Feedback Software Weak Development Team Customer Experience 52

UX Studio

JANUARY 17, 2024

So,we will definitely talk about this maybe in another podcast hopefully. So it started with like [00:12:00] specialism in like very, very well developed craft. I would mention how the team is experimenting on that right now. The team – product manager and product designer who I’m leading. [00:19:00]

User Testing 74

User Testing Research Software Customer Experience Product Research 74

Userpilot

APRIL 8, 2021

The “customers” part of this definition is important, since this is what differentiates customer analytics software from tools like Google Analytics, which look at data from website visitors as opposed to customers. As much as dishonesty sucks, giving disingenuous feedback due to people pleasing is a real phenomenon.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Crafty CTO

APRIL 12, 2020

Bigger – it speaks to every aspect of the software development process. Shape Up is the Basecamp team’s distillation of how they themselves develop software, superbly written and illustrated, freely contributed to the world as an online and downloadable e-book. Big as in a 143 page PDF. ” So what is Shape Up?

Agile 52

Agile Weak Development Team Customer Experience User Testing 52

Intercom, Inc.

OCTOBER 5, 2022

Not just in product reviews, roadmap meetings, or design critiques from product people, but across the company. When anyone new joins Intercom, their onboarding pack contains their first “Intermission”– our name for a problem statement. Your product is a system. Problem definition is hard.

Reporting Tools 118

Reporting Tools Research Software User Testing Customer Experience 118

Business of Software Conference

MARCH 27, 2019

Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. Now in 1884, the hot tech sector was not web development, wasn’t cloud computing.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Bryce York

FEBRUARY 12, 2020

Develop a single source of truth for your product initiatives. Are you involving your team? Most systems incorporate some form of business impact, risk, and effort. At the end of the process, you’ll probably end up with a highly-concentrated focus that amplifies any blind spots or weaknesses you’ve already got.

Feedback Software 40

Feedback Software Reporting Tools Customer Experience Onboarding KPIs 40

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. We lost some of our functionality as a tool due to API changes.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. We lost some of our functionality as a tool due to API changes.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. 1 Poor definition of value proposition and feature focus.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

Userpilot

NOVEMBER 11, 2020

Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology! By recording the user’s name as an Account Attribute, for example, it is possible to deliver a more personalized experience. Developers can in turn meet those needs with deliverable features. Account Attributes.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126