Roman Pichler

JUNE 1, 2020

A stakeholder is anyone who has a stake in your product, who is affected by it, or who shows an interest in the offering. While this definition includes users and customers, I use the term in this article to refer to the internal business stakeholders. Involve the Stakeholders in Important Product Decisions.

Weak Development Team 345

Weak Development Team Product Research Customer Experience Management 345

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Assess product strategy and adjust if necessary.

Product Management 314

Product Management Product Manager Weak Development Team User Testing 314

Intercom, Inc.

OCTOBER 18, 2021

Product metrics are data measurements that businesses use to evaluate the success of a product and determine how customers are engaging with it. Popular metrics like churn rate and conversion rate inform product strategy and help various company stakeholders to understand a product’s value.

Data Visualization 269

Data Visualization Analytic Tools User Testing Customer Experience 269

Userpilot

AUGUST 14, 2024

Several elements go into successfully executing a product-led growth strategy. Let’s dive in to learn what they are and how you can implement them into your product for greater customer success and acquisition! Product-led companies emphasize the product’s value as the main driver of growth.

User Testing 105

User Testing Product Research Customer Experience Onboarding KPIs 105

Userpilot

SEPTEMBER 4, 2024

From the article, you will learn what vanity metrics are, how to identify them, and how to choose more actionable alternatives to drive product growth. TL;DR Vanity metrics appear impressive but don’t provide actionable insights or inform future strategies. web analytics, in-app surveys , product analytics).

Data Visualization 105

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 105

Userpilot

SEPTEMBER 10, 2024

According to a Foundry 2023 report, 93% of all companies have already adopted or plan to adopt a digital-first business strategy. But this doesn’t mean their staff can handle a highly technical software product. This way, you can develop targeted retention strategies to re-engage these users before they leave your product.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Product Innovation Educators

APRIL 17, 2023

He helps rapidly scaling early-stage startups craft their Product Strategy and everything related to it. He also helps middle market and scrappy companies generate new product strategies for significant, sustainable growth. 12:59] Where have you seen product teams getting pushed out of cross-functional collaboration?

Customer Experience 257

Customer Experience Leadership Startups Engineering 257

Product Innovation Educators

JUNE 19, 2023

If I’m being vulnerable with you, you can definitely trust me, because you have something you can hold over me. 10:30] How do you keep virtual teams aligned on product goals and priorities? Our product team will share a product update, and most product updates will include a high level reminder of product strategy.

Customer Experience 204

Customer Experience Engineering Product Strategy Reference 204

Userpilot

JUNE 28, 2021

Is your customer engagement marketing strategy bringing in expected results? As the user experience is becoming increasingly important (even more so than product and pricing for many brands), improving user engagement is crucial. 6 customer engagement marketing strategies for SaaS. CEM Strategy #4: Celebrate customer success.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

The Product Coalition

FEBRUARY 1, 2021

The Product Owner is also accountable for effective Product Backlog management, which includes: a) Developing and explicitly communicating the Product Goal; b) Creating and clearly communicating Product Backlog items; c) Ordering Product Backlog items; and, d) Ensuring that the Product Backlog is transparent, visible and understood.

Customer Experience 167

Customer Experience Advertising Technical Review Agile 167

Userpilot

NOVEMBER 8, 2022

Your product go-to-market strategy is the final ingredient for any successful product launch. It is a small but prominent element that drives every other component of your marketing strategy. This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model.

User Testing 98

User Testing Feedback Software Product Research Strategy 98

The Product Coalition

JANUARY 24, 2021

You can still have departmental goals, but they need to be secondary to the goals that drive the results the company wants to achieve. Mistake #2: Creating Objectives That Are Efforts and Not Outcomes Now that we have established that product goals are about the product and not about product management, what should these goals be?

Analytic Tools 200

Analytic Tools Customer Experience B2C Enterprise 200

Alchemer Mobile

JULY 30, 2019

Twice a month, Apptentive sends out a newsletter highlighting some of the biggest news stories related to customer experience trends, VOC, mobile marketing, app development, and product management. 1. Google Play Store Ratings Changes: Learn What’s Changed and Shift Your Strategy to Win. 9. 12 Product Management Myths.

Customer Experience 138

Customer Experience User Testing Feedback Software Customer Feedback 138

Ask Benny

JANUARY 25, 2020

Your product as the VP Product is the team of product managers, and in turn, they are responsible for the product(s). Just like any product you need to have a vision, strategy, values, roadmap, goals, and metrics for your team. The goals need to include a combination of: Product goals.

Customer Experience 136

Customer Experience Vision Framework Roadmap 136

Userpilot

APRIL 24, 2025

A product leader with 7+ years of experience in product management or a related field who has successfully built and scaled complex systems at a global level. Someone who thrives in ambiguity and can translate complex problems into clear, actionable strategies. Experience owning/driving roadmap strategy and definition.

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Mind the Product

JUNE 19, 2018

This second post on the methods we use at Onfido to help us think commercially and strategically looks at State of Product meetings. This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. State of Product. Key partners.

Data Visualization 133

Data Visualization Research Software Feedback Software Weak Development Team 133

Userpilot

NOVEMBER 20, 2023

Tech PMs work actively with product teams on the product vision and strategy. A big part of their job is managing the roadmap and prioritizing technical initiatives in the product backlog. Their technical expertise allows them to identify risks and develop effective mitigation strategies. Product vision.

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

Ask Benny

SEPTEMBER 30, 2019

Your product as the VP Product is the team of product managers, and in turn, they are responsible for the product(s). Just like any product you need to have a vision, strategy, values, roadmap, goals, and metrics for your team. The goals need to include a combination of: Product goals.

Customer Experience 104

Customer Experience Vision Framework Roadmap 104

Product Management University

MARCH 9, 2017

If you obsess over customer success, product success is all but guaranteed. Applying that concept in a B2B environment however, requires a broader definition of “the customer.” Put your customer success manifesto into practice with one overarching goal and three supporting pillars. The Three Pillars. Return the favor.

Customer Feedback 100

Customer Feedback B2B Vision Roadmap 100

The Product Coalition

DECEMBER 8, 2020

Product Discovery and External Stakeholders This category of the Product Owner theses is branching out into the areas of product discovery and product management: The Product Owner has a holistic understanding of problems and opportunities in a market, the product itself, the organization and its strategy, and its various stakeholders.

Product Research 88

Product Research User Testing Customer Experience Agile 88

Userpilot

JANUARY 23, 2023

It identifies and stirs you towards the most important things you need to achieve sustainable product growth. This article discusses the best growth marketing strategies within the AAARRR funnel. It also covers the following: The definition and benefits of a growth marketing framework. Book a demo to learn more.

Analytic Tools 98

Analytic Tools Feedback Software Framework Data Visualization 98

The Product Coalition

JANUARY 24, 2021

Goals Beyond background context, you’ll almost always want to provide clarity on the goals of the feature being built?—?for A good product goal, like any other, should be specific & well-defined, measurable, achievable/realistic, and timeboxed for success. for the user, for your business, and/or both.

Onboarding KPIs 165

Onboarding KPIs User Testing Customer Experience Product Research 165

Ask Benny

JANUARY 25, 2020

Your product as the VP Product is the team of product managers, and in turn, they are responsible for the product(s). Just like any product you need to have a vision, strategy, values, roadmap, goals, and metrics for your team. Vision, Strategy, and Values. Lead by Example.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Ask Benny

SEPTEMBER 30, 2019

Your product as the VP Product is the team of product managers, and in turn, they are responsible for the product(s). Just like any product you need to have a vision, strategy, values, roadmap, goals, and metrics for your team. Vision, Strategy, and Values. Lead by Example.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Ask Benny

JANUARY 25, 2020

Your product as the VP Product is the team of product managers, and in turn, they are responsible for the product(s). Just like any product you need to have a vision, strategy, values, roadmap, goals, and metrics for your team. Vision, Strategy, and Values. Lead by Example.

Customer Experience 78

Customer Experience Vision Framework Roadmap 78

Userpilot

FEBRUARY 6, 2023

To create your engagement funnel, you must first define your user persona (challenges, background, goals, etc.) Next, you want to decide on the engagement strategies for each touchpoint, define your marketing goals and milestones, and test your funnel for weaknesses. and map the customer touchpoints along the user journey map.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JUNE 22, 2023

High-touch engagement model pros While a high-touch customer success strategy takes more effort and team members to execute, it does have quite a few benefits over the automated communication approach you’d find with low-touch models. Which model they use depends on who they’re dealing with.

Customer Experience 96

Customer Experience Feedback Software Customer Feedback User Testing 96

Userpilot

JUNE 14, 2023

The customer journey is all the interactions a user has with your product from the moment they sign up. And learning how to analyze the customer journey will help you to ensure product growth and positive business outcomes. Goal setting for different milestones. Webinar on how to set goals with cohort analysis.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Userpilot

FEBRUARY 26, 2023

It helps product managers communicate the steps they are looking to take to reach the product vision and fulfill their strategy while remaining flexible in case there are any bumps on the road. In addition, it helps product managers tell a story , that is, the story of where they’re heading and why.

Roadmap 98

Roadmap Product Research Research Software User Testing 98

Userpilot

MAY 31, 2021

In SaaS, product marketing is a subcategory of marketing. It involves positioning a product, promoting it, and enabling sales. It’s important for SaaS companies to have a product marketing strategy. Product marketing manager role vs product manager role: what’s the difference? Goals and KPIs.

Analytic Tools 97

Analytic Tools Onboarding KPIs Research Software Product Marketing 97

The Product Coalition

OCTOBER 13, 2019

It is no surprise that you can not be both a product-focused company and service-led one if you want to create a market leader product. Companies that have clearly defined their mission and product goals have succeeded in creating a great product. Why startups need to focus more on the Product and less on services.

Startups 86

Startups User Testing Software Review Feedback Software 86

The Product Coalition

OCTOBER 13, 2019

Your product as the VP Product is the team of product managers, and in turn, they are responsible for the product(s). Just like any product you need to have a vision, strategy, values, roadmap, goals, and metrics for your team. The goals need to include a combination of: Product goals.

Customer Experience 60

Customer Experience Vision Framework Roadmap 60

ProductPlan

FEBRUARY 18, 2020

But the discipline has matured, and more organizations value what dedicated product management has to offer. Product strategy has now become the primary focus of the job. Product strategy is a high-level plan for the product. It ties overall business objectives to the product. Metrics that Matter.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

The Product Coalition

APRIL 17, 2019

Make your Roadmap Known: As a Product Manager, upward and cross-functional management/evangelism of your strategy and roadmap. It’s about you, your team, and primarily, your product succeeding. Meet your Product Goals: And most importantly, that your product is performing well for the goals set by your team.

Product Management 60

Product Management Product Manager Data Visualization Product Research 60

Userpilot

JULY 26, 2021

Heap is a comprehensive user analytics suite that tracks all sorts of in-app user interactions and requires no prior definition or configuration of events. User analytics focuses on user behavior inside your website or product. Amplitude helps you create a holistic user journey by offering valuable insights into the user experience.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JUNE 12, 2024

Here are five best practices for being a great software product owner: Define clear objectives : The responsibility of spearheading product goals is not easy. Therefore, one must clearly define goals for their teams to succeed. Therefore, one must clearly define goals for their teams to succeed.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

JUNE 26, 2024

Product owner manager : This person leads a team of product owners, providing guidance, coaching, and performance management. As the world of software development keeps expanding, one must master the right tools to enhance their productivity and effectiveness.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Reporting Tools 52