article thumbnail

Best New User Onboarding Tools for SaaS in 2021

Userpilot

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. The fact is that coding an onboarding process from scratch is near-impossible for most SaaS businesses, both in terms of cost and in terms of having enough free developers available.

article thumbnail

How to Create a Successful Customer Engagement Strategy For Your SaaS Company

Userpilot

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. Software users only continue subscribing if they find your platform useful. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Root Cause Analysis in Product Management: A Step-By-Step Guide

Userpilot

Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. Finally, implement the solutions and monitor their impact. Iterate on the feedback if necessary. Userpilot offers advanced analytics and feedback features. Heatmap analysis in Userpilot.

article thumbnail

Drive Retention in SaaS: Here’s How to Do It Effectively

Userpilot

And it doesn’t matter what systems or tools you use; you’ll struggle if user satisfaction isn’t the bedrock of your customer retention strategy. Proven strategies to grow retention in SaaS: Refine the onboarding experience. Learn to leverage feedback. Make your job easier with the right tools.

article thumbnail

Level of Effort in Project Management: Definition, Calculation, & Tips

Userpilot

SaaS product managers can use LOE to plan sprints and prioritize backlog items. Project management tools like Asana or Jira can do it automatically for you. Book the demo to see how! So if the aim of the project is to build software, LOE wouldn’t include the discovery , design, and development. Let me explain.

article thumbnail

SaaS User Onboarding Funnel 101: Map, Analyse, and Improve Your Conversion Rates

Userpilot

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. We’ll also make sure to look at the best tools for the job. You can also use in-app guidance to help convert users. What is a SaaS onboarding funnel?

article thumbnail

Unlocking the Power of Customer Journey Optimization: An Ultimate Guide

Userpilot

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Feedback surveys, loyalty programs, and excellent service turn them into influencers. Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback.