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How to Build a Solid SaaS Onboarding Strategy: Step-by-Step Guide

Userpilot

TL;DR SaaS onboarding is the process of getting new users acquainted with your product and teaching them how to get value out of it. A robust onboarding strategy can boost product adoption and lifetime value while reducing churn as well as the number of support tickets your representatives need to deal with. What is SaaS onboarding?

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Alchemer Adds Slack, Shopify, Gladly, and Braze Always-On Workflow Initiators 

Alchemer Mobile

Now you can listen to more events from the systems your business runs on so you can collect feedback in context of your customer’s experience. Collect Internal Feedback with the Slack Initiator The new Alchemer Workflow Slack Initiator allows you to automatically send feedback requests to all members of a Slack channel.

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9 essential sales steps you need to grow your SaaS startup

Intercom, Inc.

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. .

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16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

Aspiring product marketers – are you worried about nailing your product marketing manager job interview? Whether this is your first product marketing job or if you're moving to a new company, product marketing interviews can be intimidating. What is the product marketing manager role?

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Mismatched Expectations: Product Information and Sales Teams

Mironov Consulting

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That  There’s something more systematic here.

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3 Proven Ways To Help Your Sales Team Beat Quota

The Secret PM Handbook

Co-opting product management into sales. My good friend Geoffrey Anderson ( @ganders2112 ) recently wrote about a situation we product managers sometimes find ourselves in. When sales are not going well, company leadership might ask product management come in to help hit the numbers. Often] not a great idea.

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16 Most Common Product Marketing Manager Job Interview Questions And Answers

Userpilot

Aspiring product marketers – are you worried about nailing your product marketing manager job interview? Whether this is your first product marketing job or if you're moving to a new company, product marketing interviews can be intimidating. What is the product marketing manager role?