Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. How are you going to get there? Today’s guest has been through just that.

Engineering 204

Engineering Software Review Technical Review User Testing 204

The Product Coalition

DECEMBER 8, 2020

Corporate forces deserve just as much attention and diligence as you would take to developing a Value Proposition or a Business Model. You need to work out how to overcome the forces that are most likely to derail your new product. He needed to run landing page experiments to test the desirability of their product.

Development Team Review 149

Development Team Review Technical Review Systems Review Software Review 149

Sequent Learning

NOVEMBER 20, 2018

I hear you’re going to attend Sequent’s Product Management Essentials Workshop. Before you go through the training, I’d like to share some ideas with you on how you can best leverage what you’ll learn to impact your career. What are your strengths and weaknesses in terms of your current product management role?

Workshop 40

Workshop Weak Development Team Development Team Review Customer Experience 40

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

APRIL 6, 2020

For most companies it’s bad news?—?the We ask you to keep calm and to follow the plans you are given diligently. They develop new business opportunities by making significantly greater investments than their rivals do in R&D and marketing, and they invest in assets such as plants and machinery.” how to achieve the goals?

Customer Experience 78

Customer Experience Development Team Review Systems Review Workshop 78

Amplitude

MAY 17, 2017

Your web analytics team comes to you with a surprising revelation. We all know the feeling of seeing data that’s too good to be true (or too bad to be true). Two examples from the team working on Microsoft’s search engine Bing give us ample evidence. A law to avoid red herrings in analytics Click To Tweet.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. And that’s not a bad thing. And that’s not a bad thing. Let’s go ahead and dive in.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Product Talk

JANUARY 13, 2016

Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. Some of you might remember that just last month, Dewey’s How We Think made my recommended reading list.

Product Research 110

Product Research Customer Experience Development Team Review Research Software 110

UX Studio: Product Management

MARCH 31, 2019

This article will guide you on how to spot the best user experience team to hire. I’m going to talk about choosing a team that will deliver you a great digital product experience. Why the best SF companies work with remote UX teams. If you decide to outsource, how to select an agency. Humility versus awards.

UX 65

UX User Testing Technical Review Development Team Review 65

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. If a new feature or product never gets used, it doesn’t matter how awesome it is… it’s gathering the same dust as every less great product on the market.

Customer Experience 71

Customer Experience User Testing Weak Development Team Development Team Review 71

Business of Software Conference

NOVEMBER 26, 2018

. “How would you feel if you could no longer use this product?” He then explained how to use this information to understand his users better and how to build things that make the right ones happy. Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. It can be used for the entire building process at engineering and even product management.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Business of Software Conference

NOVEMBER 28, 2019

From generating good leads, to spotting good sales people and how to motivate them to be better. Right now, I’m working on official intelligence doing a study for the Mayor of London about how to turn London into an I.T. How to succeed in sales. And the fourth is how to do lead gen. Serious business of Sales.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Intercom, Inc.

MARCH 29, 2022

Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. We are dedicated to building the best, most innovative products on the market to drive the most impact for you, our customers. We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163