Development Team Review Presentation Weak Development Team 
Intercom, Inc.
DECEMBER 2, 2021
From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.
People-First Product Leadership
MAY 14, 2025
I remember my first big product presentation. As I waited to speak with the exec team, my mind buzzed with voices: You got this. Think back to a time when you were about to present. You're an internal team, each part with its own perspective and purpose. They work diligently to prevent pain or failure. The result?
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Mironov Consulting
FEBRUARY 9, 2023
” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff. Or Or by hiring outside experts to teach them prioritization.
Usersnap
MARCH 19, 2019
Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?
ProductPlan
JUNE 1, 2023
Where are product teams getting their feature ideas? Most concerningly, 19% of respondents reported that their top source of ideas comes from senior management, who are often disconnected from both customers and the product development process. Why do product teams become feature factories?
Intercom, Inc.
JULY 23, 2020
As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?
Modus Create
JUNE 1, 2020
The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. The Modus threat modeling process uses several iterative steps that start with a discovery stage and ends with a final presentation. Who are the actors?
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