Andrew Chen

JUNE 26, 2017

Outbound used to be painstaking and manual. Today, there are many sales tools that make outbound more accessible (Mixmax, Outreach, insidesales.com etc), which automates part of the process but also generates more noise and competition. . Products trying to deepen differentiation by solving hard(er) problems/tech.

Analytic Tools 111

Analytic Tools Reporting Tools Data Visualization Outbound 111

Intercom, Inc.

DECEMBER 6, 2022

With this principle reminding us to work towards personal experiences, we’re encouraged to consider time-based efficiency, user activity, and behavior to develop smart, adaptable, and contextual defaults. For example, the outbound composer in the new Inbox is designed according to a channel-first model. Increases efficiency .

Artificial Inteligence 130

Artificial Inteligence Feedback Software Data Visualization Customer Experience 130

Userpilot

OCTOBER 25, 2022

Product differentiation and positioning are important aspects of strategic product management because they allow you to build a product that meets the needs of the right customers in the right market and stand out from the crowd. Market research, differentiation, and positioning are necessary to prepare for the product launch.

Product Research 98

Product Research User Testing Customer Feedback Research Software 98

Intercom, Inc.

JULY 19, 2021

Increased market share (42%) , increased differentiation or advantage relative to competitors (32%) , and better informed business and R&D decisions (29%). Teams that benefit: Product, research and development, product education, customer success, sales, marketing. Increased business efficiency (58%). Increased ROI (54%).

Weak Development Team 130

Weak Development Team Reporting Tools Research Software Feedback Software 130

Userpilot

AUGUST 18, 2024

You can also consider these GTM examples for inspiration when you develop your strategy. Next, list the benefits of your product, identify what differentiates it from the competition, and explain how it’s helpful to users. If you’re looking to craft your product’s UVP, start by identifying your target audience’s key pain point.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

Dear Strategy

AUGUST 27, 2018

That being the case, what usually differentiates product strategies from business strategies simply has to do with the level of detail that will be covered at the tactical level. Inbound and Outbound Marketing. On the other side of the coin, outbound marketing is all about being seen when people aren’t otherwise looking for you.

Strategy 53

Strategy Outbound Inbound Marketing 53

Intercom, Inc.

JANUARY 11, 2023

You’ve built a leading product-led growth platform for B2B companies – can you tell me a little bit about the five-stage methodology you’ve developed and how to scale and monetize product-led growth? And so, competing and winning on go-to-market strategies is becoming a pretty substantial differentiator.

Customer Experience 118

Customer Experience Inbound User Testing B2B 118

nulab

MAY 10, 2019

Differentiation. Leading on a differentiation strategy is tricky because you need to supply a product or service that no one else offers. Differentiation leadership examples include Dyson and Apple. Outbound Logistics. Technology Development. Cost leadership examples include McDonalds and IKEA. Inbound Logistics.

Research Software 47

Research Software Differentiation Airlines Outbound 47

Gainsight

OCTOBER 23, 2019

Inbound marketing was the concept upon which we founded HubSpot: that outbound, interruption-based marketing was going extinct, and instead of interrupting people to get their attention, you needed to start attracting an engaged audience to grow bigger and better. Grow relationships with customers to develop loyal promoters.

Inbound 55

Inbound User Testing Customer Experience Customer Feedback 55

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. Prior to joining Simprints, I’ve worked mostly at the intersection of education and code.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Gainsight

DECEMBER 23, 2019

‘Cause many times if it’s a more… Call it a developer tool product, it might be more complicated to work through some of the requirements. A million things going on outbound-driven, rapidly changing. Are you one million ARR, five million ARR, 20 million ARR? How do you think about budgets? AO: Release type issues.

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. 8 steps to develop a winning sales strategy. Define your ideal customer profile.

Outbound 178

Outbound Strategy Inbound Customer Experience 178

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 224

Feedback Software Reporting Tools Customer Experience Weak Development Team 224

Userpilot

APRIL 30, 2020

From a bird’s-eye perspective, this means ensuring two key things are happening within your organization at all times: Continuous product management and development. Overall, product management is the process of developing a product and preparing it for use by your target audience.

Reporting Tools 98

Reporting Tools Feedback Software Onboarding KPIs Customer Experience 98

Brian Balfour

AUGUST 3, 2017

As a result they've differentiated their product on the things that enterprise customers care about: customization, security, and scale (that's their Market Product Fit). Because of that, they use Outbound Sales to sell (Product Channel Fit). Marketo Their market is the enterprise. HubSpot Their market is the mid-market.

Marketing 57

Marketing User Testing Outbound Reporting Tools 57

Userpilot

APRIL 30, 2020

From a bird’s-eye perspective, this means ensuring two key things are happening within your organization at all times: Continuous product management and development. Overall, product management is the process of developing a product and preparing it for use by your target audience. What Does Product Management Look Like for SaaS Teams?

Customer Experience 52

Customer Experience User Testing Onboarding KPIs Feedback Software 52