Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. So fundamentally fix problems, to build new products, to take customers who had unfortunate experiences and to solve them, whether it’s customer service and customer care or it’s actually feature development. What comes next is equally as important.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Mind the Product

DECEMBER 10, 2019

We talked to him about how to keep innovating when your old work is some of your biggest competition, how to approach research and discovery for casual gaming, and what it takes to be a great product person in his space. Gaming apps. Interactive entertainment. Gaming apps. * Interactive entertainment.

Product Research 96

Product Research Research Software Entertainment Consulting 96

Mind the Product

JANUARY 21, 2020

One of the rare people who’s seen our world from all sides – Chris has been a developer, designer, researcher and product manager – he came on the show to share practical and implementable advice on how to move from intentions to actions. Tools for measuring your carbon impact. Quote of the Episode. Ecometrica.

Product Research 127

Product Research Research Software Roadmap Government 127

Mind the Product

MAY 28, 2019

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. Tools: Omnigraffle , Miro (formerly RealtimeBoard). Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers.

Product Research 151

Product Research Customer Experience Research Software Entertainment 151

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

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Consulting Research Software Reporting Tools User Testing 86

The Product Coalition

DECEMBER 8, 2019

Highly effective Product Managers develop themselves in 5 key areas. Here are 2 actions you can take to develop your Craft Competence: Craft Competence ?? User research, design principles, prototyping, psychology Innovation. Data, analytics, optimization, analytics tools Product delivery. and others feel that.

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Weak Development Team Development Analytic Tools User Testing 93

Mind the Product

DECEMBER 13, 2018

Where else will you find SoundCloud, the BBC, TransferWise, and Pivotal Labs, talking alongside new players in fantech (that’s technology for devotees, not air conditioners)? Its digital commerce success stems from developing its own technology, THG Ingenuity. Nilan also advises a number of early-stage startups.

Analytic Tools 110

Analytic Tools Research Software Data Visualization Government 110

Modus Create

FEBRUARY 16, 2022

As a result, digital budgets are often confused with routine operational IT spendings such as servers or existing software development teams. In today’s world, every company is a technology company. Here are a few more interesting statistics from reputed sources we found during research. .

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Technical Review Research Software Reporting Tools Data Visualization 143

Mind the Product

OCTOBER 30, 2019

David Bland is the CEO and Founder of Precoil, an author, and a long-time practitioner of agile and lean startup. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. Quote of the Episode. The Product Experience is hosted by Lily Smith and Randy Silver.

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Product Research User Testing Customer Experience Testing 129

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 132

Research Software Feedback Software Reporting Tools User Testing 132

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Andrew Chen

AUGUST 23, 2023

In the end, there’s no real magic to it — 99% of the battle is carving out a few hours on Sundays to write when there’s a many dozens of emails that need to be returned, Netflix shows to be watched, and games I should be “researching” for my job as a games industry investor.

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Blog ChatGPT Research Software Generative AI 89

Mind the Product

NOVEMBER 5, 2019

If you – or your kids – have ever controlled a Lego creation from an app, then you’re familiar with Melissa Pickering’s work. before founding a STEM startup. Lily enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers.

Product Research 74

Product Research Customer Experience Research Software User Testing 74

Mind the Product

JANUARY 23, 2019

One of the things I’ve recognised, in working with Product and Innovation folks, especially those that subscribe to an agile and lean methodology is that they kept skipping ‘research’, especially discovery research. And when they did validation research, they really just wanted to hear what they wanted to hear.

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Product Research Customer Feedback Research Software User Testing 108

Mind the Product

APRIL 3, 2019

Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed up with him to get to the stories that he didn’t get to share on stage – including the surprising difference between purchasing a fridge and a washing machine. Quotes of the Episode. Quotes of the Episode.

Customer Experience 117

Customer Experience Product Research User Testing Entertainment 117

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He joined JustGiving after two years at Vzaar, a startup that focuses on video streaming. Becoming a Platform for Good. Prior to this he was at eBayUK.

Analytic Tools 146

Analytic Tools Research Software User Testing Customer Experience 146

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys.

Data Visualization 131

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The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. I’d probably either be a flight attendant or work in entertainment industry.

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

Mind the Product

DECEMBER 15, 2017

Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into 12 key lessons. Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0. Design Sprints.

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Research Software Data Visualization Product Research User Testing 0

Andrew Chen

JULY 25, 2019

As many of you know, Justin is a repeat entrepreneur who co-founded Kiko Software (a Web 2.0 calendar that pre-dated Google Calendar by 4 years); Justin.tv (a lifecasting platform); Twitch.tv (a live streaming platform for esports, music, and other creatives now part of Amazon); Socialcam. In fact, 10 points of view.

Research Software 87

Research Software Feedback Software User Testing Startups 87

Mind the Product

JUNE 25, 2019

Lily enjoys working as a consultant product manager with early stage and growing startups and as a mentor to other product managers. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. The Product Experience is hosted by Lily Smith and Randy Silver.

Customer Experience 129

Customer Experience Product Research User Testing Entertainment 129

Bain Public

DECEMBER 14, 2021

The Product Management Podcast The Product Manager Podcast is a space to share and talk about the latest tips, tricks and tools to build great products and also make the world a better place. This includes everything from product management to design to development and marketing. Get Your AI On! Podcast Get Your AI On! Rocketship.fm

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Research Software Product Management Product Manager Data Visualization 52

Product Innovation Educators

FEBRUARY 4, 2019

Choose the right university partners to drive research and innovation. There are time-tested ways to accomplish this, including traditional open innovation, incubators, and startups. To explain how their system works and tips for implementing a partner program, Ed Krause joins us. Another approach is a partner program.

Research Software 65

Research Software Analytic Tools Technical Review Product Research 65

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Nobody rants quite like Laura Klein. Quote of the Episode.

Product Research 37

Product Research Research Software Feedback Software Customer Experience 37

Mind the Product

MARCH 23, 2020

The Reel is a platform for adding transparency to vehicle condition management for car rentals. In fact, some of the ProductTank members encouraged me to take part in Get In The Ring startup competition, where we placed 2nd in Croatia after signing up just minutes before midnight. ProductTank Split is a 250+ member strong community.

Research Software 95

Research Software Feedback Software Entertainment Software Review 95

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

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Data Visualization Product Research Analytic Tools Research Software 276

Intercom, Inc.

APRIL 1, 2021

She joined the ranks in early 2019, after spending 16 years at General Electric working as a director for its technology and healthcare programs and leading the Women in Technology initiative to address the gender imbalance in technical fields and get more women involved. Then, I led an initiative for GE for women in technology.

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Research Software Customer Experience Healthcare Data Visualization 223

Andrew Chen

JULY 25, 2019

As many of you know, Justin is a repeat entrepreneur who co-founded Kiko Software (a Web 2.0 calendar that pre-dated Google Calendar by 4 years); Justin.tv (a lifecasting platform); Twitch.tv (a live streaming platform for esports, music, and other creatives now part of Amazon); Socialcam. In fact, 10 points of view.

Research Software 40

Research Software Feedback Software User Testing Startups 40

BrainMates

SEPTEMBER 18, 2019

It’s heart-breaking that, after all the effort that goes into developing and launching a new Product, from so many different people, 40% of product launches fail. Among his other achievements Kent founded a tech startup in the USA with 2 employees and then grew and scaled it to a global team of 60 in 3 countries before a successful exit.

Product launches 49

Product launches User Testing Weak Development Team Product Research 49

Mind the Product

DECEMBER 4, 2018

I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups. Successful projects develop momentum quickly. The rule exists because a climber’s judgment becomes clouded by lack of oxygen. Take your blinders off.

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User Testing Strategy Customer Experience Product Research 143

Product Talk

DECEMBER 7, 2022

Product teams have a variety of research activities they can draw upon when engaging with customers. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. Tweet This.

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User Testing Reporting Tools Customer Experience Research Software 197

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

The Product Coalition

MARCH 3, 2019

The steps of Waterfall often include a “discovery phase”, a period of design and scope definition, a cycle of purchasing and inviting bids (in the common case where the firm involved doesn’t have in-house development resources), a build phase, and a go-to-market phase. You can imagine how there might be some issues here.

User Testing 61

User Testing Product Research Agile Customer Feedback 61

Indicative

OCTOBER 8, 2020

You need an analytics solution and data strategy that can help make that information useful. . What in-app or in-game purchases were made? DAU (daily active users), MAU (monthly active users), and ARPU (average revenue per user) are simple KPIs that are easily measured using an analytics platform like Indicative.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

JUNE 25, 2023

The Lean Product Playbook is a comprehensive guide to lean product development. Sprint presents a practical and efficient approach to problem-solving and innovation , empowering SaaS teams to test and validate ideas quickly. My Product Management Toolkit is a collection of tools and techniques for excelling in product management.

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Books Analytic Tools Data Visualization Product Research 98

Andrew Chen

DECEMBER 1, 2021

It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each other. My book aims to change that, systematically laying out concepts for startups and folks launching new products to consider.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

Product Innovation Educators

DECEMBER 18, 2023

In 2011, he founded Flashpoint, a first-of-its-kind deliberate innovation studio, to develop formative leaders and exceptional technology startups. Both at Flashpoint and at CDI, Merrick works with hundreds of founders and innovators and is developing the discipline of Deliberate Innovation.

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