Userpilot

MARCH 8, 2022

An iterative product framework for identifying and pursuing the right opportunities to create value. She specializes in product marketing, inbound – lead generation through content, videos, influencer marketing & brand marketing. How to create a scalable product organization. Your users will thank you one day.

Technical Advisors 113

Technical Advisors Product Research Analytic Tools User Testing 113

Userpilot

OCTOBER 25, 2022

Strategic product management focuses on those aspects of product development that are key to long-term product success. This includes inbound activities like defining product vision and product strategy, setting product goals, developing the product roadmap , or planning the product launch. What is strategic product management?

Product Research 92

Product Research User Testing Customer Feedback Research Software 92

Intercom, Inc.

NOVEMBER 20, 2018

The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence. It is important to use these initial interactions as a means to gain insights that can be fed back to product development to improve your solution and to ensure that your product helps deal with a pain that your target market has.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Product Bookshelf

JANUARY 1, 2021

Bush provides a framework for deciding between freemium, free trial, and demo options. Bush’s framework helps you evaluate your fit and readiness for the model. Developing a product-led growth strategy. Product-Led Growth defines the product-led method and maps out the steps to implement the model. Product Bumpers.

Onboarding KPIs 62

Onboarding KPIs Customer Experience User Testing Software Review 62

Userpilot

MAY 3, 2023

Marketing analytics primarily focus on external data and metrics related to customer acquisition, inbound marketing channels, website attribution, and engagement with your community. Different goal-setting frameworks , like OKR or the Golden Circle framework, can be used to determine your objectives. OKR framework.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software User Testing 72

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

DISQO

JULY 5, 2018

At Alpha, we offer a platform that drives rapid experimentation for product teams at more than one-third of the Fortune 100, and thus have a front row seat to how organizations are integrating experimentation into their product development lifecycles. At Alpha, we offer the flexibility to operate using any of the above models.

User Testing 66

User Testing Research Software Market Research Product Research 66

Userpilot

SEPTEMBER 5, 2022

Gustavo Escobar has a short but practical Udemy course on customer success fundamentals and how to develop a career in this space. You’ll learn our framework for creating an onboarding experience that leads users to adopt your product successfully. Hubspot Academy Inbound Service Fundamentals. Customer success course on Udemy.

User Testing 91

User Testing Customer Experience Customer Feedback Certifications 91

Userpilot

AUGUST 23, 2023

Value chains differ from supply chains because the former focuses on increasing the amount of value a product provides, while the latter centers around the development and delivery process. Incorporating user feedback into your product development moving forward. What is the customer value chain concept? Customer pain points.

User Testing 94

User Testing Customer Feedback Feedback Software User Friction 94

Intercom, Inc.

NOVEMBER 7, 2019

So I spend my time hiring people, developing them into a fit on specific deals and also working on other graph levels such as packaging, pricing, how to go international, etc. But we also use new tools such as Intercom to gather intent from inbound leads, or to gather intent from outbound companies that come back to the website.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

DISQO

JULY 5, 2018

At Alpha, we offer a platform that drives rapid experimentation for product teams at more than one-third of the Fortune 100, and thus have a front row seat to how organizations are integrating experimentation into their product development lifecycles. At Alpha, we offer the flexibility to operate using any of the above models.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

At Alpha, we offer a platform that drives rapid experimentation for product teams at more than one-third of the Fortune 100, and thus have a front row seat to how organizations are integrating experimentation into their product development lifecycles. At Alpha, we offer the flexibility to operate using any of the above models.

User Testing 40

User Testing Research Software Product Research Market Research 40

Intercom, Inc.

NOVEMBER 17, 2022

Alina Vandenberghe is the Co-Founder and Co-CEO of Chili Piper , an inbound conversion software that helps sales teams automatically schedule appointments and instantly turn leads into qualified meetings. Today’s guest has been bootstrapping for most of her life. It’s a different game.

User Friction 118

User Friction Customer Experience Weak Development Team Travel 118

Userpilot

JULY 19, 2021

– think Pirate metrics framework here and the stage you are trying to have an impact on. Intercom – helps SaaS companies develop stronger relationships with their customers through personalized messages, live chat, and email. Hubspot – a CRM that focuses on inbound marketing, tracking, and monitoring user engagement.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Intercom, Inc.

JULY 28, 2021

The Conversational Support Funnel – a framework that combines powerful elements of proactive , self-serve , and human support to ensure your support is scalable, personal, and efficient. or “Phone and email support are inefficient and causing my team to get swamped with inbound conversation volume, how can I fix this?”

Reporting Tools 239

Reporting Tools Research Software Inbound Customer Experience 239

StubHub

MAY 8, 2019

At StubHub, we just unveiled our brand-new Developer Program. At the heart of the program is an online portal that provides our business partners, system integrators and third-party developers an entirely new set of application programming interfaces (APIs) to bring innovative ticketing solutions to fans of all stripes.

Reporting Tools 8

Reporting Tools Analytic Tools Feedback Software Data Visualization 8

Brian Balfour

AUGUST 3, 2017

This is part five in a series about 4 Frameworks To Grow To $100M+. Since the product still requires a fair amount of setup and education to work they use Inbound Sales (Content) and Channel Partnerships (Product Channel Fit). Subscribe to get the rest of the series. Smooth sailors, where growth feels like wind is at your back.

Marketing 57

Marketing Outbound User Testing Reporting Tools 57

Product Talk

JANUARY 4, 2023

We made this decision for two reasons: Our courses are a more cost-effective way for teams to learn the basics of our continuous discovery framework. That meant that at most, I was able to introduce 90–150 people to my continuous discovery framework each year. But I decided I needed to develop products that individuals could buy.

Product Research 161

Product Research Software Review Travel Books 161

Brian Balfour

OCTOBER 12, 2016

As we emphasize continuously in Reforge , becoming an elite growth marketer has nothing to do with the specific hammer in your toolkit and everything to do with mastering the emerging skills, frameworks, and thought processes that enable you to solve new problems, repeatedly. It is such a popular question that it was asked on Inbound.

Marketing 94

Marketing Data Visualization Customer Experience User Testing 94

The Product Coalition

OCTOBER 21, 2019

For example; in a smaller company, a Java Developer will have pretty much the same core activities as they do in a larger company. While the size of a company may add to a developers’ workload, the size of a company can change the entire nature of what a product manager does! but the core activities remain the same.

Outbound 60

Outbound Inbound Product Management Product Manager 60

Intercom, Inc.

JUNE 23, 2020

Between them our panel offer a 360° view of this important development and allow us to better understand how and why this framework was developed and what it might mean for your business. That sounds like a really robust framework. Kaitlin Pettersen : Global Director of Customer Support.

Reporting Tools 118

Reporting Tools Customer Experience User Testing Data Visualization 118

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. Teams that benefit: Product, research and development, product education, customer success, sales, marketing.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

Intercom, Inc.

NOVEMBER 27, 2019

A genius inbound marketing strategy. Last season, Stripe’s Jeanne DeWitt shared how the payment-processing company developed “the universe” – a giant database of companies they could target through outbound sales. Take Slack, for example: the media points to its brilliant product as the reason for its impressive growth. Salesforce?

Data Visualization 186

Data Visualization Reporting Tools Software Review User Testing 186

eG Innovations

MAY 3, 2021

IOMeter is an easy way to generate stress on the I/O system and as such can be very useful for development testing teams of products interacting with or generating load on the OVS. This can be particularly useful for testing the robustness of platforms to corrupt data packets and malicious inbound network activity.

Data Visualization 105

Data Visualization User Testing Product Research Testing 105

Business of Software Conference

JANUARY 28, 2019

Because of that, I became a good enough salesperson, I managed to keep my job and hit my target and get myself into a sales management role, but most of all what I managed to do was to develop a passionate interest in why some people sale and some don’t, why some sale teams work and some don’t. The context is lost in it.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

DISQO

MARCH 6, 2020

It’s very common for product teams to create large prototypes that achieve multiple goals: To present to major stakeholders for approval on the design and user experience or to show to developers so they can better understand the build expectations. These approval processes can take weeks, if not months.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Userzoom

JULY 9, 2019

A/B testing can be used to compare the performance of a webpage, app, email, or advert by pitting a control, ‘A’, against a test variant, ‘B’ A/B testing works by randomly splitting your inbound traffic equally between the two versions. A/B testing framework: 1: Select features to test. Why should you A/B test?

User Testing 113

User Testing Product Research Research Software Testing 113

Userzoom

JULY 9, 2019

A/B testing can be used to compare the performance of a webpage, app, email, or advert by pitting a control, ‘A’, against a test variant, ‘B’ A/B testing works by randomly splitting your inbound traffic equally between the two versions. A/B testing framework: 1: Select features to test. Why should you A/B test?

User Testing 100

User Testing Product Research Research Software Testing 100

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. An agile approach applies collaborative and continuous improvement concepts to software development. Developers need personas, market problems, and most of all, a prioritized list of requirements.

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

Mixpanel

FEBRUARY 23, 2021

Every business is unique, and metrics frameworks apply differently 5. Over the course of our conversations, we were pointed to several measurement frameworks for finding product-market fit, with differences depending on the product category, and industry. Every business is unique, and metrics frameworks apply differently.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Intercom, Inc.

JANUARY 31, 2019

I’m curious how that went and how you were able to develop some consistency there, because marketing typically is we’re speaking to the masses. Those kinds of benchmarks and frameworks are a great partnership between marketing and the customer success team to leverage and help with customer acquisition. I’m weak here.”

Customer Experience 165

Customer Experience Customer Feedback User Testing Weak Development Team 165

Userpilot

FEBRUARY 25, 2021

Creative email strategies and other outbound hacks, and of course, this playbook wouldn’t be complete without Product-led growth frameworks that have led to double-digit ARR growth rates. Outbound vs. Inbound. Inbound and Outbound Success Stories. Inbound VS. Outbound for SaaS Marketing. Content Marketing.

Research Software 68

Research Software User Testing Outbound Marketing 68

Intercom, Inc.

MARCH 19, 2019

It’s sometimes called “inbound marketing” because it’s meant to bring people “inbound” to your website. This gives you more control over how your inbound marketing activities look and feel. This gives you more control over how your inbound marketing activities look and feel.

Customer Experience 166

Customer Experience User Testing Customer Feedback Strategy 166

Userpilot

MARCH 26, 2024

Use a framework like SMART to help you make them clear, specific, and measurable. For example, the Backlinks report in Ahrefs, a well-known SEO tool, provides granular information about a website's inbound links. SMART goal-setting framework. Other popular goal-setting frameworks you could use include OKR and BHAR.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52