Mironov Consulting

MAY 16, 2020

A topic that’s come up several times recently in my product leader coaching sessions: how much to delegate to the (individual contributor) product managers on our teams – including different ways of building product skills and balancing personal empowerment against good results.

Weak Development Team 145

Weak Development Team Product Research User Testing Customer Experience 145

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge. What does it feel like?

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

Userpilot

JANUARY 16, 2024

Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. Stakeholder management and communication : Use ChatGPT to generate boilerplate emails and presentations for stakeholders.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Mixpanel

JUNE 10, 2020

On the NerdWallet team, we go beyond a binary “pass / fail” grade on demo days with Engineering, Product and Design. We also host voluntary “turkey” demos where members of our team can share experiments that failed and what they learned from them. These turkey demos have surfaced key learnings for our team. Boy, were we wrong.

User Testing 75

User Testing Product Research Weak Development Team Customer Feedback 75

Mironov Consulting

SEPTEMBER 22, 2020

Not to stop doing validation, discovery, prototyping or experiments they may associate that that acronym, but to remove the label from all of their docs and presentations and talks. Some frequent bad outcomes from this confusion: We never finish our MVP. Have we named things correctly? Here’s why…. What To Do?

Technical Advisors 142

Technical Advisors User Testing Weak Development Team Customer Experience 142

The Product Coalition

JULY 24, 2021

And it shows in the countless failed transformations; in the companies and products that fail despite having big names and tons of money backing them, and in the projects that rarely get delivered on time or achieve the projected ROI (if someone’s keeping the score at all). Can you imagine a team?—?that

Agile 173

Agile Feedback Software Weak Development Team Customer Experience 173

The Product Coalition

FEBRUARY 12, 2024

As a result, the team struggled with how to prepare. I made it no longer than three minutes into the presentation and got this subtle feeling that the team was unprepared. Yeah, I was seemingly in a bad mood. The team was shutting down. I apologized to the team and said we would pick it up next week.

Technical Review 113

Technical Review User Testing Product Research Customer Feedback 113

Product Innovation Educators

JULY 17, 2023

Our guest is Dr. Robert Cooper, who discovered the now famous Stage-Gate process and was named the “World’s Top Innovation Management Scholar” by the prestigious Journal of Product Innovation Management. Do the net present value calculations with correction factors for likelihood of success. 22:55] What bucket approach do you use?

Telecommunications 94

Telecommunications Research Software Feedback Software User Testing 94

Intercom, Inc.

JANUARY 21, 2020

Text introduces us to each app, starting with its name, and text guides us to how apps work and what value they provide, from instructions and inputs to settings and disclaimers. If it’s one of the most common elements in our designs, why is it so often the last thing most teams focus on – if they focus on it at all? The write stuff.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Mironov Consulting

JULY 25, 2018

Many infrastructure development teams don’t have a product manager, or have a fractional product owner/analyst working primarily on detailed technical requirements. Said another way, great development teams want to work on great technical problems. Product managers and development teams solve different problems.

Weak Development Team 87

Weak Development Team User Testing Product Management Product Manager 87

The Product Coalition

SEPTEMBER 10, 2019

How I Learned to Lead a Cross-Functional Product Team with Limited Resources For product managers, especially those at large organizations confident in their market position, it seems normal to have a permanent team (or even several teams), ready to serve and execute any request on demand. Buckle up, here come my principles!

Weak Development Team 60

Weak Development Team Analytic Tools Customer Experience Data Visualization 60

The Product Coalition

JUNE 9, 2023

Photo by Oleg Magni from Pexels Educating the market has a bad reputation, and rightfully so. If you are simply advertising your product, you are educating the market on the product and on why it is better than the competition, namely your unique value proposition. So what can and cannot work when you want to educate the market?

Education 109

Education Marketing Weak Development Team User Testing 109

The Product Coalition

JULY 16, 2023

In my first official product role, which I got to after managing large dev teams and a business-related role, I managed alone a product with a development team of ~40 people. Only four months after I joined, I gave a presentation in our annual sales kickoff about how to deal with things that our competitors are saying about us.

Strategy 137

Strategy Product Management Product Manager Management 137

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. Jobs To Be Done has given us a better way to approach customer development. Teams who implement JTBD often come back with “ Problems To Be Solved.” Why does this happen? It seems so simple!

User Testing 133

User Testing Product Research Research Software Customer Experience 133

The Product Coalition

OCTOBER 15, 2020

Adopt fancy UX In a recent experiment on the US Census page, 86% of users failed to find the ‘current population ’ when it was presented in large red numbers. Use weak clickability signifiers What’s worse than having too many call-to-actions (CTAs)? Such elements are said to have weak signifiers. Please be mindful of 8.

Weak Development Team 165

Weak Development Team Customer Experience Research Software User Testing 165

The Product Coalition

AUGUST 4, 2020

You should write a business plan, think over all the functionality you want the app to perform, take into account some marketing strategies, analyze your competitors and a target audience, and then turn to the developers. Many digital agencies that work with web and mobile development focus only on the tech side of outsourcing projects.

Technology 80

Technology Weak Development Team Customer Experience Software Developers 80

Atlassian

FEBRUARY 28, 2022

Creating a strong, cohesive team takes intention and planning. Researchers have been studying team dynamics for decades. There’s a significant body of knowledge about which organizational structures provide the best results given the circumstances, goals, and personalities involved in a team. 5-second summary.

Weak Development Team 131

Weak Development Team Research Software Product Research Leadership 131

The Product Coalition

FEBRUARY 6, 2020

The best product teams have a stronger analytics set-up than the competition. And if your product team is open to new technology, you can instantly gain an edge on the market. Touch heatmaps are, as the name implies, based on gestures of users. One of those new technologies are mobile heatmaps?—?they

Analytic Tools 91

Analytic Tools Data Visualization Weak Development Team Product Research 91

Userpilot

JULY 10, 2023

Leading questions aren’t always bad. However, you can use leading questions with a specific context to collect product development ideas or get actionable insights. Direct implication leading questions Questions with direct implications allow respondents to comment on the future implications of a present behavior or occurrence.

Product Research 75

Product Research Customer Feedback Data Visualization Customer Experience 75

Gainsight

MARCH 19, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 59

Weak Development Team Data Visualization Reporting Tools User Testing 59

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions.

Weak Development Team 67

Weak Development Team User Testing Reporting Tools Data Visualization 67

Userpilot

AUGUST 14, 2023

Which measures the customer’s experience with a specific product, feature, or team interaction. Multiple-choice questions, which present respondents with three or more predetermined answers that can’t be quantified. Develop your product through a PMF survey. CSAT surveys. CES surveys. Product evaluation surveys.

Product Research 97

Product Research Data Visualization Analytic Tools Feedback Software 97

Userpilot

APRIL 7, 2024

Just like with analytics, segmentation is the name of the game when collecting user feedback. Develop multiple Aha moments The odds are that the insights from analytics and feedback data will point to multiple user actions as potential Aha moments. For a 360 view, complement the analytics data with user feedback.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Mind the Product

DECEMBER 5, 2019

In fact, some methods are pretty poor. Some product managers make poor decisions because they don’t have the right skills. My name is Jacob. It’s from another team, so you can be completely honest with me. However, not all methods are equally effective when deciding what is valuable. I think it is a very good idea.

User Testing 128

User Testing Product Research Customer Experience Weak Development Team 128

Gainsight

MARCH 9, 2020

Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?

Weak Development Team 52

Weak Development Team Data Visualization Reporting Tools User Testing 52

Userpilot

APRIL 7, 2023

Multiple Choice Questions present predetermined answer options to respondents and gather data that you can use for behavioral segmentation. To create a responsive survey, you should use simple language and avoid unnecessary jargon and common bad survey pitfalls. How will you primarily use [your product name]?

Customer Feedback 96

Customer Feedback Data Visualization Feedback Software User Testing 96

Userpilot

AUGUST 31, 2023

As you give it a name, you can see all the details relating to the event in Heap’s Explore event dashboard. For analytics view, you have two options: viewing by cohort tables or presenting data in line graphs. The key difference in cohort analysis between Google Analytics 4 and Heap is the present value. Heap’s cohort view.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

Userpilot

APRIL 19, 2024

Applying insights from market research to product development and marketing strategies can significantly enhance business growth. Sharper marketing messages, savvy product development strategies, and an intimate grasp of both prospective buyers and existing customers’ preferences and needs. The outcome?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

The Product Coalition

JANUARY 4, 2021

Photo by Oleg Magni from Pexels Educating the market has a bad reputation. If you are simply advertising your product, you are educating the market on the product and on why it is better than the competition, namely your unique value proposition. So what can and cannot work when you want to educate the market?

Education 140

Education Marketing Weak Development Team Advertising 140

Userpilot

NOVEMBER 14, 2022

The good news is that SEO can help make that process much easier by giving you the insights your team needs to pick a profitable niche and scale your business. Finally, once you’re done with keyword research on finding a niche, share the results with your team for further brainstorming. But how do you find that niche? Let’s see how!

User Testing 98

User Testing Data Visualization Research Software Customer Experience 98

Mind the Product

MAY 17, 2018

When confronted with this question, I used to hesitate, because from company to company there are a million things that can affect the roles; the product, larger organization structure, product development process, cultural differences, regional differences in commonly-used titles, the list goes on. Chris will manage the “how” of the product.

Product Management 127

Product Management Product Manager Reporting Tools Weak Development Team 127

Alchemer Mobile

JUNE 9, 2020

In this presentation originally delivered at Mobile Growth Summit, Apptentive’s CEO and Co-founder, Robi Ganguly, dives into exactly how companies can use feedback to predict churn and extend customer lifetime value. My name is Robi Ganguly and I am the CEO and co-founder of Apptentive. Transcript.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

The Product Coalition

FEBRUARY 23, 2019

Such meaningless metrics lack business impact or are too nuanced for the team to act on. HEART” represents five categories of metrics Google teams consistently use: Metrics built on relevant data empower us develop impactful strategy 1. They included simple statements like: (name 1) and (name 2) went to (verb) in the park.

Onboarding KPIs 60

Onboarding KPIs Product Research User Testing Weak Development Team 60

Amir Rozenberg

AUGUST 5, 2017

In our business, we have a unique opportunity to see the strategic problems which, sadly, lead some teams to fall short of their web quality goals. The direct outcome of these failures: poor customer experiences and impacts on businesses’ bottom lines. Also, there are new Chrome beta and developer versions.

Weak Development Team 48

Weak Development Team User Testing Reporting Tools Data Visualization 48

nulab

MAY 15, 2019

The conventional name for this planning is the ‘project management lifecycle’. But before we tell you the benefits, let’s take a quick look at how poor management can impact your project. How poor planning can derail your project. It’s a good idea to involve your team at this stage to hear their thoughts on capacity and timings.

Data Visualization 69

Data Visualization Weak Development Team Reporting Tools Software Review 69