Rugs.com increased their support efficiency 10x with Intercom
Intercom, Inc.
MAY 4, 2021
With the onset of COVID-19 and the accelerated move towards online shopping, Grayson Bagwell, Director of Business Development at Rugs.com, notes the sharp increase in shopping volume the business has experienced in the last 12 months as a result of people spending more time at home. “As We were using Olark chat, but it wasn’t very flexible”.
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