Lenny Rachitsky

MAY 14, 2024

No single post, video, or tweet is going to give you a definitive answer for whether you should pivot or not, but the truth is that pulling the plug on one thing often allows something much better to flow through. .” YouTube changed direction from a dating site to a video streaming platform in less than a week.

User Testing 113

User Testing Research Software Product Research Customer Experience 113

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. Krishna believes in “Mobile and Social eating the world” and helps enterprise customers to make use of technology to increase their productivity.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Userpilot

JULY 20, 2023

LiveAgent for enterprises who need a customized help desk platform that fits their needs. Main features Add any content format to your self-service portal including video, articles, surveys, checklists, and links to your help center. The pricing differentiation is based on the number of Monthly Active Users (MAUs) your company has.

Embedded Analytics 90

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 90

BrainMates

JULY 23, 2023

While we are still only beginning to explore how AI can be utilised, as AI systems become increasingly capable of generating websites, software, video, music, and animation, many of the skills that have been the foundation of the technology industry for decades will become redundant. This isn’t hyperbole; this is happening now.

Generative AI 52

Generative AI Research Software Product Research Data Visualization 52

Mind the Product

MARCH 20, 2020

Communication, Melissa says, will be the make or break differential when it comes to making it into the C-Suite. It’s like a sprint towards the enterprise phase – increasing revenue and expanding at pace with a large amount of board interaction. Start today by asking yourself how your product relates to revenue or cost.

User Testing 212

User Testing Product Research Customer Feedback Customer Experience 212

The Product Guy

AUGUST 13, 2020

Are reading articles, taking online courses, watching videos and participating training program enough to make one a good product manager? It was a mind expanding exercise and set a clear structure for me to rethink what is really the differentiation factor in our product. . Some of them are good, and some of them are bad.

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

Mironov Consulting

DECEMBER 5, 2023

Last … we could build an SMB-ready product alongside our current enterprise offering.    Support would need automation, self-service, how-to videos.  Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.  

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Product Management Unpacked

MAY 26, 2020

UPMC AnywhereCare is a telehealth product that enables patients with non-emergency symptoms to use video to connect face-to-face with an online provider and receive diagnosis and a treatment plan if necessary. Claire is helping to manage a product that’s playing a critical role in Western Pennsylvania’s healthcare system.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

Intercom, Inc.

MARCH 28, 2022

As a result, digital technologies are being seen as the critical differentiators they are. Customer experience is becoming a critical differentiator for consumers, and it’s having a direct effect on businesses’ bottom lines. How does cloud-based video collaboration platform Frame.io Ahead of the trend: Frame.io. has seen an 87.5%

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Userpilot

JANUARY 23, 2024

Create a clear product positioning statement that focuses on your target audience, your product’s unique value, its differentiation, and the key benefits it delivers. It shapes how customers perceive your product, focusing on its unique features and benefits to differentiate it from competitors. Monday’s multiple use cases.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Mind the Product

AUGUST 1, 2019

Today, those apps have seemingly endless ways for users to engage: video chat, send gifs, send emojis, send money, use a filter, buy and sell goods, play games, talk to bots, and more. Messenger apps started as the simplest way to start a conversation online. Open the app. Select a person to chat with. What Causes Feature FOMO?

Reporting Tools 151

Reporting Tools Data Visualization Customer Experience Customer Feedback 151

The Product Coalition

MARCH 7, 2023

This was an insight that I heard from many users, and although we had many features in our app that differentiated us from competitors, I developed a stronger understanding of why our users thought the capability to mix different players in the same bet, is a big differentiator, through this question.

User Testing 120

User Testing Customer Feedback Customer Experience Data Visualization 120

Userpilot

MAY 23, 2024

Excellent customer experience can differentiate you from competitors and enhance customer satisfaction , loyalty, retention, and advocacy. As mentioned, outstanding customer experience helps you differentiate your product from competitors. It focuses on a specific use case: enterprise and complex product onboarding.

Customer Experience 52

Customer Experience Analytic Tools Feedback Software Customer Satisfaction 52

The Product Coalition

AUGUST 7, 2023

How to Choose the Optimal North Star for a Roof Shingles Assessment Vision API Company How the Right North Star Metric Can Illuminate Your Business Path Introduction In recent years, many new API SaaS companies are emerging that provide AI-powered capabilities for processing text, audio, images and video.

Analytic Tools 103

Analytic Tools Feedback Software Data Visualization Vision 103

eG Innovations

JANUARY 18, 2019

Customer experience is even surpassing price and product as the biggest brand differentiator. eG Enterprise is a digital customer experience monitoring solution that measures the customer experience on websites and web applications in real time. Even one bad experience on a website can hurt your brand.

Customer Experience 63

Customer Experience User Testing Webinar Reporting Tools 63

eG Innovations

JANUARY 25, 2019

Watch this 2-minute video and learn how eG Enterprise: Automatically discovers all infrastructure components in your IT environment, and maps dependencies between Citrix tiers and with the supporting infrastructure tiers, including the virtualization platform, physical servers, databases, network and storage. Well, there is.

Artificial Inteligence 63

Artificial Inteligence Webinar Differentiation Enterprise 63

ProductPlan

JUNE 6, 2023

Examples include the number of social media followers your organization has or the number of views on a promotional video. Whereas a rising CAC could signal the need for a reevaluation of a mature product’s differentiation in the market, a falling CAC could be a good indicator of a new product having achieved product-market fit.

Product Management 85

Product Management Product Manager User Testing Customer Feedback 85

Andrew Chen

AUGUST 10, 2023

An enterprise SaaS product would have its own set of metrics. days when folks would combine their favorite random set of product mechanics — disappearing text messages sent to strangers near you, but you can only reply with a video — and launch them as the latest app (Disappr! and do I have strong differentiation?)

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

Intercom, Inc.

JANUARY 14, 2020

Our enterprise customers expected white-glove onboarding and ongoing training which, while crucial to their success and our business’s, took teammates out of their core jobs. The key differentiator between us and our sales counterparts is that we don’t carry quotas. We’ve learned much faster this way.

User Testing 244

User Testing Weak Development Team Customer Experience Customer Feedback 244

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. Many businesses and organizations simply cannot function without email or phone and video facilities.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Best for large enterprises. There are two.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MAY 30, 2023

However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. You can also add videos, gifs, and links to enrich your in-app content. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JULY 6, 2023

Userpilot is a powerful tool that’s more directed to mid-market and enterprise-level companies. The pricing differentiation is based on the number of Monthly Active Users (MAUs) your company has. Enterprise: Custom pricing and usage limits. The enterprise plan starts at $3,600/mo as you get to 10,000 contacts.

Data Visualization 84

Data Visualization Embedded Analytics Analytic Tools Feedback Software 84

ProductPlan

JUNE 14, 2022

However, others will be a little loftier and less specific, such as establishing product differentiation and securing market share in the competitive landscape. It has replaced in-person meetings or faceless phone calls with this interactive video conferencing platform.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Userpilot

MAY 30, 2023

WalkMe is ideal for enterprise companies looking for employee onboarding software. However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MAY 30, 2023

Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. Add in-app guides, and video tutorials, and give users access to search the knowledge base or reach out to support. Enterprise: Custom quote only. Self-service has never been easier. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

eG Innovations

APRIL 11, 2023

Most enterprise grade monitoring products provide AIOps enabled features such as metric thresholding, dynamic self-learning thresholding and alerting out-the-box. Ensuring maintenance downtime is tracked and differentiated from unplanned outages when evaluating SLAs (Service Level Agreements) is essential.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

Userpilot

MAY 30, 2023

Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. Add in-app guides, and video tutorials, and give users access to search the knowledge base or reach out to support. The pricing differentiation happens mostly on the service level (e.g. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 30, 2023

Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. Add in-app guides, and video tutorials, and give users access to search the knowledge base or reach out to support. The pricing differentiation happens mostly on the service level (e.g. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userzoom

NOVEMBER 27, 2019

Make your research process the “product differentiator”. We also used ZOOM video call software to conduct focus groups remotely and record those calls as well as to give control to participants on the other end when testing a prototype. Michael Mancuso , Director of UX, Digital Education | Wiley. “As

User Testing 92

User Testing Product Research Customer Feedback Research Software 92

Userpilot

JUNE 27, 2023

However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. Whatfix helps your enterprise company achieve that by unlocking the full potential of user segmentation and in-app guidance. The pricing differentiation happens mostly on the service level (e.g. – Saurav S.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 27, 2023

With its user-level segmentation, you can set up basic contextual onboarding to differentiate user experience. However, Whatfix targets mostly large enterprise companies and might not be the right choice for SMBs or startups. Enterprise: everything in Premium plus run Usetiful on multiple products and environments.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

eG Innovations

JANUARY 19, 2023

The user could even be watching a training video or listening to audio which is choppy and hard to follow. Citrix Performance Analytics captures and reports on a lot of the user experience type data that Citrix Director handles, but the key differentiator is how that data is displayed.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Intercom, Inc.

JULY 29, 2021

We’ve gathered a list of articles, videos, and podcasts you can check out: Planning for hypergrowth in EMEA with Mark Rudden of Browserstack. The goal was, and still is, in a way, to hire 100 people in Dublin as fast as we can, to get $50 million in revenue out of Dublin as fast as we can, purely into enterprise business.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Indicative

OCTOBER 8, 2020

billion video gamers around the world — and 16% of U.S. The video game industry is evolving at a rapid pace, which puts pressure on gaming companies to perform. Over the last several years, enterprise players in the gaming industry — for instance, Microsoft— have been recognizing the value of data analytics.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

OCTOBER 25, 2022

Whatfix and Chameleon are good solutions for enterprises that look for a 2-in-1 solution for customer engagement *and* employee onboarding. For self-service, the option to create in-app Resource Centers for your new clients with multimedia content hubs, knowledge base articles, video tutorials, and case studies would be great.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Reporting Tools 79

eG Innovations

AUGUST 3, 2021

1 How does eG Enterprise monitoring integrate with Citrix? But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.”. 4 Can eG Enterprise narrow down issues related to the user’s ISP provider? Questions & Answers.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52