Remove Differentiation Remove Policies Remove Technical Review
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How customer expectations are rising – and what to do about it

Intercom, Inc.

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

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How Does Product Management Give you the Best Chance of a Successful Digital Transformation?

Mind the Product

Digital transformation is “the use of technology to radically improve performance or reach of enterprises”, according to an MIT and Capgemini white paper. Gartner says : “Digital business transformation is the process of exploiting digital technologies and supporting capabilities to create a robust new digital business model”.

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Blind co-founder Kyum Kim on the hidden power of anonymity

Intercom, Inc.

Did you feel that it was just integral to being at the heart of the tech industry? But in that mission statement, how do you feel that you successfully differentiate yourself from other, on the surface, similar platforms that have existed before? After Glassdoor came out, people started writing reviews about companies.

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Strategies to mitigate AI security and compliance risks

Modus Create

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. Failure to comply can result in significant penalties.

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Application Modernization Guide for Enterprises

Modus Create

Application modernization is an initiative for assessing legacy applications and updating their infrastructure, architecture, and features to leverage recent technical innovations. Technically savvy customers gravitate to products that have the latest technologies and capabilities. Next, create a modernization plan and roadmap.

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10 Best Heat Map Tools to Monitor User Activities

Userpilot

The price differentiation occurs largely at the service level, such as providing a dedicated Customer Success Manager, Service-Level Agreement (SLA), etc. Userpilot’s pricing policy. out of 5 on the popular product review platform, G2. Fullstory’s pricing policy. CrazyEgg’s pricing policy.

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How to Break into Product Marketing Management (PMM)

PMLesson's Ace the PM Interview

Given how new and versatile the role is, product marketing management is also probably the least standardized role in tech companies, which makes the process of becoming a PMM quite obtuse and vague. The part that makes product marketing management different from other marketing roles is the technical (aka “product”) piece to the equation.