Userpilot

AUGUST 22, 2024

You will also learn about two alternative product analytics solutions for event tracking; Userpilot and Google Analytics 4. TL;DR Amplitude is an analytics platform that enables businesses to monitor user interactions throughout the customer journey. This means it might not be the right tool for users without technical expertise.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. Each method requires different tools to achieve the desired outcome. To be successful, you need to equip your support staff with the right customer support tools to deliver superior customer service.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Intercom, Inc.

SEPTEMBER 7, 2022

Intercom’s outbound SMS messages from the Inbox enables you to have truly two-way interactions with your customers. Now customers can download a CSV containing usage statistics for macros, broken down day by day for the last 30 days – helping you manage these actions at scale. The ability to expose A/B testing variant reports.

Data Visualization 118

Data Visualization Embedded Analytics Customer Experience Product Research 118

Intercom, Inc.

OCTOBER 13, 2022

“Intercom customers report 31% higher engagement, 22% higher activation, and 21% higher retention after implementing Intercom for customer engagement”. Second, a powerful next-generation, messenger-first ticket solution, one of our biggest customer requests, and designed in partnership with those customers.

Feedback Software 118

Feedback Software Events Customer Communications Data Visualization 118

eG Innovations

AUGUST 24, 2021

Customers have access to make any changes they need to configure, administer and monitor their systems, and do not have the hassle of managing and administering the systems used for eG Enterprise. Wherever you choose to locate your eG Manager, eG Enterprise does not and will never collect data from your systems.

Enterprise 52

Enterprise Reporting Tools Data Visualization Government 52

The Product Coalition

FEBRUARY 12, 2018

StepShot is a powerful and yet simple to use tool that enables you to create detailed step-by-step procedure guide or manual. This tool brings creating manuals to the new level, when each step of the procedure can be edited within one program and then the whole story bulk can be exported and saved as a document. Sounds too long, right?

User Testing 68

User Testing Customer Feedback Customer Experience Reporting Tools 68

Revulytics

FEBRUARY 12, 2019

These roles are called inbound product managers and outbound product managers, or technical product managers and strategic product managers. What’s more, those product managers reported spending: Almost 75% of their time on tactical activities. Less than 25% on high-value strategic activities. Consider win-loss analysis.

Data Visualization 66

Data Visualization Product Manager Product Management Outbound 66

The Product Coalition

OCTOBER 21, 2019

Our 2019 Product Management Survey highlights the complexity of reporting lines Our 2019 Product Management Survey shows how complex the reporting lines within Product Management can be, with well under half (38%) reporting directly to board level as an independent function. You won’t necessarily be involved in all three.

Outbound 64

Outbound Inbound Product Manager Product Management 64

Userpilot

NOVEMBER 6, 2020

In this post, we’re going to provide you with the best Product Marketing tools for each Product Marketing Job-To-Be-Done – which are critical for allowing your product marketers to do their work independently from your dev team or graphic designers! Pre-signup Product Marketing Tools. Conversational Marketing : Intercom.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Intercom, Inc.

JULY 9, 2020

Atlassian does not have an outbound sales team. And we make sure that you use the software that you review and that you are legit. It took a fundamental turn in 2016 when Google started to lean heavier on machine learning technology for natural language processing and natural language understanding.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199