Userpilot

MARCH 23, 2025

The only way to have a fighting chance is by focusing on the user experience within your mobile app. Try to understand what the in-app user journey is like. Why aren’t app users engaging with it more? And how can you turn them into active users? MAU: 10,000 unique users who log in monthly.

Onboarding KPIs 55

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 55

Roman Pichler

AUGUST 15, 2023

This can result in a Frankenstein product, a product that has a horrible value proposition and offers an awful user experience instead of creating real value for the users and the business. What are the benefits the product should generate for the company developing and providing it?

Product Strategy 265

Product Strategy Strategy Research Software Customer Experience 265

Arkenea

APRIL 10, 2025

In a fastmoving digital economy, many organizations leverage outsourced software product development to accelerate innovation, control costs, and tap into global expertise. Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Product Talk

DECEMBER 15, 2021

He’s exploring new products to unleash creative performance and thriving teams through the evolving future of work and web3. Paolo Appley, Senior Product Manager at User Interviews. Paolo began his job search at the beginning of 2021 and started his current role as Senior Product Manager at User Interviews in April. Tweet This.

Product Research 260

Product Research Customer Experience Research Software Reporting Tools 260

Product Innovation Educators

OCTOBER 23, 2023

” In our competitive landscape, businesses constantly seek innovative ways to captivate users and empower their teams. Intricate game mechanics like getting points and unlocking levels help create a story and memorable experiences. [6:16] Gamification is a set of game mechanics and tools to help you get your user there.

Weak Development Team 225

Weak Development Team Customer Experience Certifications Data Visualization 225

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. High churn may signal poor cultural or linguistic alignment. Staying competitive may require meeting user expectations for localization.

Analytic Tools 62

Analytic Tools Feedback Software Research Software Data Visualization 62

Userpilot

FEBRUARY 25, 2025

Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. To optimize UX, teams must bridge these data silos.

Data Visualization 85

Data Visualization User Testing Customer Feedback Customer Experience 85

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. How do you turn that around and deliver mobile experiences that keep users returning to your platform ? A step-by-step walkthrough of the mobile user experience design process. This article will provide an in-depth guide.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Usersnap

NOVEMBER 6, 2020

More than 90% of the downloaded apps are deleted after one use. Similarly, 88% of users don’t return to a website after bad user experience. So what’s a developer to do? Also, you need to make sure that you get the right hosting platform so that your website’s performance experience no lags.

Feedback Software 111

Feedback Software Research Software Weak Development Team UX 111

The Product Coalition

DECEMBER 21, 2020

If you let yourself get carried away, it’s really, really hard to tell the difference between a good and bad one. The result of idea validation is to develop a feasible prototype or MVP?—?both The further down the development cycle you go, the harder, costlier, and less appealing it is to claw your way back up and start over.

User Testing 174

User Testing Product Research Research Software Feedback Software 174

Userzoom

DECEMBER 4, 2019

According to our recent State of UX in the Enterprise survey , ‘including research within the product development process’ is now the #1 challenge faced by UX teams in 2019. For me it is crucial to be part of the roadmap creation when developing the UX strategy. If not, how can you call your product user-centered ?”

User Testing 116

User Testing Product Research Research Software Customer Feedback 116

Mind the Product

FEBRUARY 21, 2017

Last summer he and a brand new team were challenged by Telenor to tackle smartphone users, especially in Asia, who don’t use data because of a fear of large unexpected bills. To tackle the problem faced by the “billshock” customers, Osama’s team developed a pay as you go experience based on application usage.

User Testing 144

User Testing Research Software Analytic Tools Data Visualization 144

The Product Coalition

OCTOBER 13, 2021

In only 2 years, the number of worldwide downloads will approach almost 300 billion! Client-side testing, in turn, helps measure the load and render time, focus on the correct location of text and layout elements, complete download of all functional components and graphics. from insecure cryptography to weak passwords ?

User Testing 147

User Testing Product Research Testing Weak Development Team 147

Userpilot

MARCH 21, 2025

It starts with understanding user behavior, improving performance, and delivering a seamless experience. My team at Userpilot has helped countless product teams enhance their mobile UX without compromising performance. It ensures faster load times, intuitive navigation, and a smooth user experience.

Analytic Tools 55

Analytic Tools Feedback Software Research Software Data Visualization 55

Intercom, Inc.

JUNE 23, 2020

Once every decade or two, developments in technology trigger monumental changes in an industry. The Conversational Support Funnel has three layers: Proactive Support with messaging to answer customer questions in the product experience, reducing the number of queries reaching the support team. ” Charles Darwin.

Customer Communications 245

Customer Communications Customer Experience User Testing Inbound 245

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. If users don’t stick around, they won’t learn and inevitably won’t share Duolingo with their friends. In her five years there, she helped take Duolingo from 3 million users to more than 200 million.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Userpilot

MAY 30, 2025

Ive also included the key metrics I track and recommend for every product team. Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. Map metrics to key user journeys By hit friction points , so you can focus on fixes that boost completion rates at every critical step.

Onboarding KPIs 82

Onboarding KPIs Feedback Software Analytic Tools Research Software 82

Product Innovation Educators

OCTOBER 24, 2022

A digital customer experience coupled with rapid physical product creation – insights for product managers. I felt very bad doing this, but it was amazing to me that seeing photos and videos of a product doesn’t always translate into real life. 7:12] What challenges did you experience trying to implement your solution?

User Friction 193

User Friction Customer Experience User Testing Customer Feedback 193

UX Studio

MAY 15, 2018

By definition, design handoff takes place when the finished design has reached the stage for the developers to implement it. Let’s look at the basics and some suggestions to get the best out of the designer-developer collaboration. Click here to download! Your screen designs serve not only as reference points to developers.

Weak Development Team 97

Weak Development Team Technical Advisors Development UX 97

Userpilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Ive seen various online forum discussions where people often share short-term fixes like heavy marketing or minor feature tweaks, hoping to retain more users. Get it wrong, and you risk high churn.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Intercom, Inc.

JULY 15, 2021

With a Master’s degree in human-computer interaction and over two decades of experience in user research and user experience in companies like Oracle, he now leads the design team across all product offerings at IBM. The design team at IBM likes to employ a “make to learn” method.

Research Software 245

Research Software Feedback Software Reporting Tools User Testing 245

Mind the Product

OCTOBER 1, 2018

At this point, there was still no way of telling what was good or bad so we gathered benchmarks for each of the figures based on competitor and sector averages, where known, as well as any internal year-on-year trends. Based on what we’d learned so far, we layered in high-level user experience designs alongside the conversion funnel.

Data Visualization 164

Data Visualization Strategy Product Strategy Product Research 164

The Product Coalition

MARCH 15, 2023

The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge. This measure gives you a sign of how successful your onboarding process is convincing people to register once they’ve downloaded your app.

Onboarding KPIs 158

Onboarding KPIs Analytic Tools Research Software Data Visualization 158

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. An agile approach applies collaborative and continuous improvement concepts to software development. It seems that agile teams do everything in a new way. What is a product owner?

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

UX Studio

MAY 29, 2018

But team building retreats can do exactly that. Every six months, our whole UX team travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals. These team building retreats play an important part in UX studio’s culture. Do a retreat when your team has lost its energy.

Weak Development Team 88

Weak Development Team Workshop Travel UX 88

The Product Coalition

MARCH 11, 2021

But when the first storm subsided, and the company stabilised, I looked around at our Growth team working with a large tech squad and wondered… “What the hell are we going to do for the next six months?” By this point, the team were getting on perfectly well without me. Each decision we made affected thousands. Life had other plans.

Product Research 166

Product Research User Testing Customer Experience Data Visualization 166

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . What is Agile?

User Testing 100

User Testing Product Research Research Software Customer Feedback 100

Userzoom

NOVEMBER 27, 2019

The trouble is, we have no idea if our sample mean is a good or poor representation of the population mean. Everything you need to integrate user research into product development! This free-to-download bundle contains all the following resources: How to include user research in early product development.

User Testing 83

User Testing Customer Experience Product Research Weak Development Team 83

Userpilot

MARCH 21, 2024

User sentiment data regarding the positive and negative emotions the user experiences while interacting with your brand. Psychographic data such as the user’s core, values, religious views, hobbies, and interests. Analyze data to find similarities and patterns among your users.

Data Visualization 105

Data Visualization User Testing Customer Experience Customer Feedback 105

Modus Create

JUNE 12, 2019

Strong web performance is a Definition of Done for the best web development teams, but also a top priority for high-achieving product owners. Throughout the development lifecycle of an application, code updates, image additions, bundling decisions, and many other changes can affect the performance of the application.

User Testing 104

User Testing Customer Experience Reporting Tools Weak Development Team 104

Userpilot

JULY 14, 2021

Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. As a really small SaaS, there are two things you should care about most in a user onboarding tool: price. User persona Userpilot’s most suitable for: ?

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

UX Studio

MAY 8, 2018

Good team competency management is key for high-quality work, so, we recently mapped the whole team. Each member of our team eagerly improves their own skill-set all the time. As a company, we aim to make sure everyone gets to develop themselves in the areas most important for them. User Needs Evaluation.

Customer Experience 87

Customer Experience Data Visualization User Testing Weak Development Team 87

Userpilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. If your announcement doesnt show any value for using the mobile app, then users will see no reason to do it. This means you must consider what its purpose is in the first place, and once youre clear on what value it brings to users, then you can better promote it to them.

Research Software 62

Research Software User Testing Customer Experience Customer Feedback 62

PMLesson's Ace the PM Interview

FEBRUARY 25, 2022

Creating a concise, specific, and relevant front end developer resume is key to landing your next job in tech. For front-end developers, it is important to craft your resume in a way that highlights your skills, experience and programming language knowledge. We created this guide for both junior and senior front-end developers.

Weak Development Team 52

Weak Development Team Development User Testing Web Developers 52

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

The Product Coalition

SEPTEMBER 27, 2018

Many companies and product teams today are derided for idea theft. There are a lot of business reasons behind why completely copying a company is a bad idea. So build products that are familiar- you don’t have to innovate on every button or user journey. link] It’s incredibly hard to get people to use new products.

Weak Development Team 60

Weak Development Team Reporting Tools Customer Experience Download 60

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. This trend is bound to increase with iterative development, continuous integration, and rapid deployment becoming the norm. QA is an in-between role for product developers and end-users.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85