Roman Pichler

JUNE 7, 2022

While common sense suggests that managing a product without the right measurements is not a sensible approach, I’ve seen product teams who did not use any KPIs. Consequently, these teams relied on: Anecdotal feedback : “Customers love our product, they told me so.” If this data is actioned, bad product decisions will be made.

KPI 310

KPI Data Visualization Weak Development Team Customer Feedback 310

Alchemer Mobile

NOVEMBER 13, 2024

This information empowers teams across your company to make informed decisions based on customer experiences and perceptions. By identifying friction points, CES highlights areas that teams can streamline to improve overall customer satisfaction and retention. Customer satisfaction surveys are more powerful than you might think.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Product Innovation Educators

SEPTEMBER 4, 2023

9:00] Who is responsible for developing product strategy? I’m a big proponent of developing strategy with a team, but there does need to be one person accountable for it. As long as there’s a process where product managers are responsible for developing strategy, a negotiation will happen.

Product Strategy 322

Product Strategy Strategy Weak Development Team Framework 322

The Product Coalition

DECEMBER 23, 2021

“If you think good design is expensive, you should look at the cost of bad design,” Ralf Speth, a former Jaguar Land Rover CEO. The study by the Design Management Institute analyzed the performance of design-led organizations that place influential design decisions at the top as compared to the Standard & Poor’s index over 10 years.

Weak Development Team 184

Weak Development Team UX User Testing Technical Review 184

Roman Pichler

JULY 20, 2016

To help you develop your agile product roadmap, I have created a goal-oriented roadmap template called the GO Product Roadmap. You can download the template for free from romanpichler.com/tools, and you can find more information on how to use it in my post The GO Product Roadmap. 2 Do the Necessary Prep Work. 3 Tell a Coherent Story.

Roadmap 350

Roadmap Agile Technical Review Weak Development Team 350

Lenny Rachitsky

JANUARY 14, 2025

From the creators of DORA, SPACE, and DevEx, and in collaboration with Laura Tacho and the team at DX , I’m excited to introduce you to Core 4. Laura and her team spend every working hour researching, designing, and experimenting with ways to measure and improve team velocity (while avoiding burnout).

Product Research 128

Product Research Research Software Data Visualization Reporting Tools 128

Intercom, Inc.

JUNE 1, 2021

Most support teams have seen an influx of support queries since COVID-19 hit – and those issues are more complex than ever. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges. Download your copy of the thought leadership paper now. Sound familiar?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Roman Pichler

JULY 8, 2024

It can be hard to reach the required level of buy-in without using design-by-committee , brokering a weak compromise, and agreeing on the smallest common denominator—which is hardly the foundation of a successful product. This approach makes it easier to reach unanimity and consent without making weak compromises.

Roadmap 245

Roadmap Product Strategy Strategy Weak Development Team 245

Product Innovation Educators

NOVEMBER 6, 2023

There’s a huge wealth of other qualitative data that often gets ignored by product teams because it is so hard to use—for example, customer support tickets, sales call transcripts, social media mentions, interview transcripts, and product reviews. This is a very manual process, so few teams decide to do the work. [4:22]

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Product Innovation Educators

OCTOBER 16, 2023

6:49] How is poor CX costly to an organization? I see too many teams and organizations say, “It would be great for our KPIs if customers clicked this button more.” Often CX resources are small and less available, and product managers have to get special approval to talk to the CX team. Then we need research.

User Testing 285

User Testing Product Research Customer Experience User Friction 285

Alchemer Mobile

JULY 11, 2019

There were seven major findings in the resulting Benchmark report, which you can download here. Two findings that are of particular interest to mobile PMs were areas of strength and weakness in product management skills. Develop real personas that reflect your customers. Six Tips to Finding Real Value.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

Product Innovation Educators

JANUARY 2, 2023

Think of the product team more like the marketing half of your organization—half of your ad dollars will be wasted; you just don’t know which half yet. When we get bigger and have bigger teams, it is such a frustrating feeling if you don’t feel in control or don’t know the main direction the organization is rowing in.

Roadmap 282

Roadmap Weak Development Team Customer Experience User Testing 282

Intercom, Inc.

SEPTEMBER 4, 2019

Sales has an unavoidable reality: sometimes, your team won’t hit their numbers. If your team isn’t reaching their goals, what are you doing as a leader to help them get up and over the line? This coaching helps them drive their team and their company to greater productivity and higher sales. Download the template here.

Weak Development Team 175

Weak Development Team Data Visualization Outbound Sales Training 175

The Product Guy

MARCH 14, 2017

The developers sitting nearby just watched the show for the first time, but after a while they stood up to join the party one by one. Soon the whole team was standing behind the designer’s screen shouting new ideas and tips about the layout, the colors, the icons, the fonts and everything else. What to expect from a design team?

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. The bad news? You don’t need a big budget or a dedicated marketing team to market your app.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Product Innovation Educators

AUGUST 26, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. HBR study – team members, not leaders, more responsible for innovation. Instead, it is how team members interact and their accomplishments that drive innovation.

Weak Development Team 124

Weak Development Team Customer Feedback Product Management Product Manager 124

Roman Pichler

DECEMBER 4, 2023

My intention with this article is to show how product teams can use a product strategy to guide their discovery work and maximise the chances of creating successful products. Encourage teams to start with outcomes—business and user/customer benefits—rather than outputs—features and deliverables. What are the business goals?

Product Research 324

Product Research Product Strategy Strategy Research Software 324

Product Innovation Educators

NOVEMBER 22, 2021

Poor execution decreases customer satisfaction, but great execution does not amaze customers. Effort—the time it will take to develop the feature, measured in hours, days, weeks, or months. Low-impact, low-effort tasks are fill-ins for when the team is idle, e.g., component improvement. Click here to download the Action Guide.

Customer Experience 213

Customer Experience Weak Development Team Customer Satisfaction Advertising 213

Intercom, Inc.

JANUARY 21, 2020

People downloaded a record 204 billion of them from the Google and Apple app stores in 2019. If it’s one of the most common elements in our designs, why is it so often the last thing most teams focus on – if they focus on it at all? Mobile apps dominate our digital experiences. Measuring the letters. of its first screen to show text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

The Product Coalition

AUGUST 2, 2023

Develop a Rummy Game — Comprehensive Guide to Card Game App Introduction Card games have a rich and storied history, that attracts players of all ages across the globe. With the enlargement of smartphones and mobile apps, traditional card games like Rummy have found a new digital home, opening up exciting opportunities for game developers.

Research Software 140

Research Software Feedback Software Weak Development Team User Testing 140

The Secret PM Handbook

MAY 12, 2017

Product managers tell me – and the people managing product managers tell me – that one of their biggest challenges is communicating with the development team. People complain about: Developers being poorly motivated, or having a bad attitude about what you want them to build. Or as we think we are. and “What?”

Weak Development Team 210

Weak Development Team User Testing Feedback Software Product Research 210

Userpilot

FEBRUARY 25, 2025

Imagine a product team celebrating a 200% spike in sign-ups after a promotional campaign. But without deeper context, they might overlook that these users are churning within weeks, not due to problems with the product, but rather because of bad user onboarding. To optimize UX, teams must bridge these data silos.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Product Innovation Educators

DECEMBER 27, 2021

Innovation accounting for teams, managers, and strategy – for product managers. the development of new business models. My background is in startups, where innovation accounting is the metrics and accountability of the team to make data-driven decisions. The tactical or team level is the most important level.

Reporting Tools 264

Reporting Tools Data Visualization Product Management Product Manager 264

Product Innovation Educators

SEPTEMBER 18, 2023

She wrote, “In a past life, I sat on the other side of the table supporting hiring teams to define processes, find candidates, and make great hires. When it comes to PM leadership roles, hiring teams would share the same small handful of reasons for rejecting candidates. It’s not that you’re bad at your job.

Weak Development Team 290

Weak Development Team Feedback Software Research Software Product Research 290

The Secret PM Handbook

MAY 12, 2017

Product managers tell me – and the people managing product managers tell me – that one of their biggest challenges is communicating with the development team. People complain about: Developers being poorly motivated, or having a bad attitude about what you want them to build. Or as we think we are. and “What?”

Weak Development Team 199

Weak Development Team User Testing Feedback Software Product Research 199

Melissa Perri

JULY 14, 2016

When I replay this scene in my head, I can hear the CTO very audibly yelling (slash pleading) with our product team. To create a backend system that will allow the sales team to manage their leads.” “To These product initiatives aren’t bad, they are just communicated at the wrong time and with the wrong intentions.

Product Strategy 306

Product Strategy Onboarding KPIs Strategy Transportation 306

Product Innovation Educators

NOVEMBER 27, 2023

She is a strategy execution specialist, scaleup mentor, and co-founder of FutureBuilders Group, a network of Organisational Development specialists.  Not bad Lisa. Clayton Christensen spoke about creating a separate business unit for new product development and innovation because of the culture. Figure out the culture.

Weak Development Team 278

Weak Development Team Reporting Tools Product Research Research Software 278

Product Innovation Educators

FEBRUARY 12, 2024

How product management teams can make better innovation decisions I am interviewing speakers at my favorite annual conference for product managers, the PDMA Inspire Innovation Conference. This episode is sponsored by PDMA, the Product Development and Management Association. I would say that was a pretty bad decision.

Software Review 280

Software Review Weak Development Team Research Software Product Research 280

Product Innovation Educators

JUNE 12, 2023

First, how can product managers establish processes to enable their teams to succeed? Processes include forums to sync with different members of your team and other teams, forums to get leadership alignment, ensuring high quality of deliverables, and OKR planning. 6:10] Tell us more about processes to help our teams succeed.

User Testing 253

User Testing Customer Feedback Customer Experience Product Management 253

Product Innovation Educators

JUNE 27, 2022

Later I founded a startup and then worked in business development at Microsoft. It was decent, but we had poor bandwidth and the content was not great. Ability to build trust across the team in your judgement, motivation, and ability to execute. Click here to download the Action Guide. ” – Unknown.

Customer Experience 254

Customer Experience Reporting Tools Feedback Software User Testing 254

Product Innovation Educators

SEPTEMBER 25, 2023

That was a problem we ran into in the development. We had to develop into the UX a way to let people know the floss is over and they should stop. If you are coming up with a hardware product for the first time, it is absolutely crucial you have someone experienced with manufacturing on your team.

User Testing 319

User Testing Product Research Customer Experience Customer Feedback 319

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Customer Interviews Help Us Understand Our Customers’ Goals, Context, and Unmet Needs I recommend product teams interview customers at least weekly.

User Testing 200

User Testing Customer Experience Customer Feedback User Friction 200

Product Innovation Educators

MAY 31, 2021

How to align your organization and product management team with the voice of your customer. There’s no better way to provide customer value than aligning your organization and product team with the voice of your customer. Pull cross-functional teams into the research and synthesis of concepts. [10:15]

Research Software 156

Research Software Weak Development Team UX Analytic Tools 156

Product Innovation Educators

OCTOBER 26, 2020

The 4-Hour Work Week focuses on making the leap from employee to entrepreneur, but my system is for individuals working either for themselves or as part of a team, and for leaders of organizations looking to build Time Rich cultures. Useful link: Check out Steve’s book Time Rich and download the first chapter for free.

Customer Experience 222

Customer Experience Weak Development Team User Testing Product Research 222

Folding Burritos

FEBRUARY 22, 2016

You want the stakeholders’ input, but you need it to be (and need them to think) in terms of problems for you and your team to solve. People in the organization start to realize there should be reasons behind product decisions, avoiding an ad-hoc development culture. We’ll keep working on this on our next development cycle.”.

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Alchemer Mobile

NOVEMBER 9, 2022

My team is too small. Speaking up might spur a conversation around how to adjust your role to better fit your needs, or better yet, to bring in another team member to share your workload. Limited team bandwidth. The three most common challenges include: I have too many responsibilities. I don’t have enough time in my day.

User Testing 246

User Testing Feedback Software Technical Review Research Software 246

The Product Coalition

MARCH 11, 2020

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Only members of the Development Team create the Increment. Source : Scrum Guide 2017.

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78