The Product Guy

FEBRUARY 3, 2019

Guest Post by: John Kresse (Mentee, Session 7, The Product Mentor) [Paired with Mentor, Chris Butler]. I prided myself on knowing my customers. I served teachers, students, and administrators, each group with specific product needs and goals. For a great introduction, download Intercom’s Jobs To Be Done eBook.

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User Testing Customer Feedback Product Management Product Manager 124

Product Management University

JUNE 5, 2023

Most product managers know how to create a product vision, but that’s not the hard part. The extent to which stakeholders get behind your product vision has everything to do with how the product vision is articulated. What is a Product Vision? What is a Product Vision? Your product vision shouldn’t.

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Vision Product Research User Testing Customer Experience 130

BrainMates

APRIL 21, 2020

Imagine if product management was like this. We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. We need to boldly recognise that at any point in our discovery and development cycle, we’re not really sure-sure. You can be wrong and rapidly adapt.

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Onboarding KPIs Product Research Reporting Tools Research Software 80

Userzoom

MARCH 26, 2020

In order to get realistic insights, you need to provide enough information so users aren’t guessing what they need to do, while also not providing too much information and biasing their chance of succeeding. This is why a little forethought and a simple template is a great way for researchers and teams to get on the same page.

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User Testing Product Research Research Software Data Visualization 94

Product Talk

AUGUST 4, 2021

It won’t surprise you to hear that I use the same continuous discovery habits that I wrote about in my book to run my business. My primary objective across my business is to increase the number of product trios who adopt a continuous cadence to their discovery work. Turning My Content Into a Product. That was a start.

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Product Research Books User Testing Feedback Software 261

ProductPlan

SEPTEMBER 30, 2021

What drives product professionals? Product professionals talk to customers and stakeholders to understand what’s important to them. We conduct customer research and stakeholder alignment so we can figure out what matters. We can then choose a few items worthy of making the product roadmap rise to the top.

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Strategy User Testing Product Research Customer Experience 52

The Product Coalition

JULY 30, 2023

Your product might be awesome, but if there is no significant need on the other side, it wouldn’t succeed. A need is more than a general desire, and you should trust your customers’ actions more than their words. His stats showed that over 60% of his customers only bought from him after having known him for two years or more.

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User Testing Customer Experience Webinar Consulting 107

Gainsight

OCTOBER 13, 2022

The state of the SaaS market right now is stress-testing the growth strategies of all kinds of SaaS companies. . To help you do that, we created the SaaS Durable Growth Kit for Customer Success , a collection of insights and proven strategies from Gainsight executives that shifts the conversation from “what now” to “what’s possible.” .

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Research Software Customer Experience User Testing Customer Feedback 52

The Product Coalition

DECEMBER 31, 2023

As a product leader, your role entails much more than leading the product itself. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry.

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User Testing Workshop B2B Leadership 102

Centercode

JANUARY 21, 2020

Enthusiastic testers are game-changers when it comes to maintaining test participation throughout the course of your Customer Validation (CV) projects. Consider the hours that test managers devote to project planning, recruiting testers, writing out activities, and distributing surveys. Submitting feedback.

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Workshop User Testing Product Research Data Visualization 72

ProductBoard

OCTOBER 16, 2019

Written by Rachel Wolan, VP Product at LiveRamp, for our ebook, The Path to Product Excellence: Stories and Advice From the Field. I used to run product at a call center software company. Before releasing it, we ran user tests and a month-long beta, thoroughly QA’d the agent.

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Framework Product Research User Testing Testing 75

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

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Feedback Software Marketing User Testing Finance 162

The Product Coalition

DECEMBER 11, 2023

But every now and then, for example, when I share the insights with my customers (many of them wanted to use our time together to simply hear how it was), I remember what a great privilege it was to attend this workshop, and I feel truly grateful. One of the best outcomes is of course the networking that happened during these three days.

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Workshop Customer Feedback Leadership User Testing 78

Gainsight

OCTOBER 14, 2022

Is it different for every customer?”. These are just a few of the questions that customer success (CS) experts explored in a recent episode of CS Essentials by Gainsight: Talking About ROI , a Success League Radio production. This series is also hosted by Tim Van Lew, Director of Customer Success Strategy at Gainsight.

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User Friction Engineering Customer Experience User Testing 52

Userpilot

MAY 9, 2024

The customer onboarding process is essential for product success. From initial sign-up to renewals and upgrades, it guides customers to ensure they have a seamless experience and can easily achieve their goals. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively.

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Onboarding KPIs User Testing Data Visualization Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market. If so, fantastic!

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Product Marketing Marketing Research Software User Testing 52

Centercode

AUGUST 8, 2019

Technology is developed to serve people, but those people – customers – haven’t always had their own seat at the product development table. These are customers who have decided that they don’t want to receive Microsoft products once they’re already built – they want a hand in creating them.

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User Testing Feedback Software Customer Feedback Customer Experience 72

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? How chain letters were invented and rethinking its effectiveness in the framework of viral growth. Reinventing traditional media (Podcasting, eBooks, etc).

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User Testing Startups Technical Review Customer Experience 100

UX Planet

JANUARY 7, 2024

research, UX design, UI design) and platforms (e.g. research, UX design, UI design) and platforms (e.g. research, UX design, UI design) and platforms (e.g. It’s an app that lets the user take care of their plants and track their growth. In this article, I show you my favorite design workbooks.

Research Software 63

Research Software UX Development Books 63

ProductPlan

JUNE 18, 2021

The IMPACT approach to product management’s primary goal is creating the maximum value for the broadest target audience while remaining aligned with the company’s mission, vision, and goals. It helps product teams level set every action, process, and decision to ensure they’re staying true to that objective.

Roadmap 59

Roadmap User Testing Customer Feedback Vision 59

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

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User Testing Product Research Research Software Feedback Software 141

Split

JUNE 11, 2020

Often when we hear the term Software Development Life Cycle, we think of agile frameworks. In order to remain agile, we can apply similar procedures to the Software Release Life Cycle, or the process by which we move a product from coding into development. At the alpha stage, testing is being given to the product as a whole.

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User Testing Customer Experience Software Developers Software Development 59

Gainsight

MARCH 29, 2019

became the basis for Newton and Leibniz’s discoveries. I don’t claim that the techniques we’re inventing and honing in the Customer Success Movement are on the same scale of significance as calculus or the laws of thermodynamics, but I do believe what we’re creating together is significant in its own way.

Feedback Software 55

Feedback Software Technical Review User Testing Software Review 55

Alchemer Mobile

NOVEMBER 9, 2021

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. We recently sat down with four product experts and asked them about their experiences in this field. What strategies do you use to prioritize your product roadmap?

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User Testing Product Research Feedback Software Product Management 246

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? How chain letters were invented and rethinking its effectiveness in the framework of viral growth. Reinventing traditional media (Podcasting, eBooks, etc).

User Testing 40

User Testing Startups Technical Review Customer Experience 40

Userzoom

JANUARY 29, 2020

When you’re down to the wire, time-wise, how can you ensure that user research is still being planned and executed as thoroughly and as user-focused as possible? Darrell Penta , Senior UX Researcher | HubSpot. Projects like these can put UX researchers in a very difficult position. Lean on your co-workers.

User Testing 72

User Testing Research Software Product Research Customer Experience 72

Iteratively Blog

MARCH 15, 2020

They offer a total of 6 analytics courses which primarily tell you how to use their products. This course gives you an overview of why data is important, how Big Data is used, a framework for data analysis and tools that need to be utilized. If you like to research on topics such as data science, AI, ML, data mining, etc.,

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

UX Studio

MAY 2, 2018

Then, I wonder: how to be more creative in a UX setting, while still putting the user first? Jakob’s law reads: “Users spend most of their time on other sites. This means that users prefer your site to work the same way as all the other sites they already know. Design for patterns to which users are accustomed.”

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Weak Development Team Research Software UX User Testing 80

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 6,000 times. The Product Owner is also the most vulnerable Scrum role.

Product Research 89

Product Research User Testing Research Software Feedback Software 89

UX Studio

NOVEMBER 28, 2018

Imagine the time spent recruiting and building a design team, finding the last piece of the puzzle for that role you still need, and stressing for six months to get the perfect fit. And just call your favorite design team to get a ready-made solution or just a bit more user research for next month. General user experience?

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User Testing Weak Development Team Research Software Product Research 41

The Product Coalition

JUNE 27, 2021

Creating a solid product strategy is an ongoing process, not a one-time effort. Once you created a first draft that you are happy with, it’s time to bring it to the market and iterate according to the feedback you get. But how can you test a strategy? It is very common to stop and rethink the product strategy at this point.

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User Testing Product Research Strategy Product Strategy 89

Intercom, Inc.

JULY 4, 2019

If we implement a new feature, how will customer behavior change in a meaningful way?”. That’s why we asked Josh Seiden , a well-known product consultant and author, to join us on the podcast. We wanted to jump into this hot topic to see if we could marry our practical experience with Josh’s framework. Short on time?

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User Testing Customer Experience Feedback Software Research Software 212

The Product Coalition

APRIL 19, 2021

The Product Backlog and Refinement TL; DR: Product Owner Interview Questions?—?The The Product Backlog and Refinement If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. PO Interview Questions?—?The

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Product Research Customer Experience User Testing Agile 112

The Product Coalition

DECEMBER 11, 2023

There comes a time with every product when there is a focus on sales. That was the case with Infinify, my product leadership academy, when I decided to “give it a try” while I always have the option to go back to a CPO role in the industry. One of these places that I get to work with companies on, is how to sell their product.

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User Testing Customer Experience Product Research Consulting 78

Userpilot

APRIL 22, 2024

Interested in effortlessly turning prospects into loyal customers? But what exactly is funnel marketing, and how can it supercharge your SaaS product growth? In this article, we break down the concept of the marketing funnel and share examples of practical strategies to give you a better idea of how it helps with user engagement.

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Analytic Tools Feedback Software User Testing Product Research 52

Roadmunk

OCTOBER 26, 2017

Welcome to the second episode of Product to Product —a podcast for / by product people. Listen below: This episode features Matt Bilotti , product manager at Drift. Matt recently co-authored an ebook with Drift’s CEO, David Cancel, called “ Burndown: A better way to build products.” Latif: Great, thanks!

Framework 40

Framework Data Visualization User Testing Reporting Tools 40

eG Innovations

AUGUST 4, 2022

Every modern monitoring product will have some capabilities to leverage thresholds of some sort to automatically raise alerts when critical metrics pass a value that indicates something of concern may be occurring, such as a performance slowdown, resource constraint, or availability issue.

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Reporting Tools Data Visualization Artificial Inteligence Systems Review 87