UX Studio

APRIL 25, 2019

How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. Still, how users react to your brand strategy lies relatively out of your hands. Let’s jump into branding research! When does the time come for this type of research?

User Testing 73

User Testing Product Research Research Software Data Visualization 73

Userpilot

JULY 26, 2022

SaaS businesses tend to have heterogeneous customer bases, which means you will probably have customers with different needs. Goals in SaaS are conversion points along the customer journey that you want your users to reach. A goal is like a milestone that you want your customers to reach. What are goals in SaaS?

Customer Feedback 98

Customer Feedback Customer Experience User Testing Feedback Software 98

The Product Guy

SEPTEMBER 12, 2017

A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. User personas stand in for users throughout the design of your product.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

UX Studio

OCTOBER 18, 2018

But if your user doesn’t get you, all is lost. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. They think in pixels and communicate with users in a visual language. Even a chatterbox can have difficulty explaining their thoughts so the listener gets the message.

UX 101

UX User Testing Systems Review Workshop 101

UX Studio

MARCH 8, 2019

So you decided to hire real pros for help with user experience this time. Preparing an important move with your team, you want super awesome user interface. You’ve already found a potential UX company for your project. Disclaimer: The fact that I run a UX company myself disqualifies me as an objective source.

Research Software 50

Research Software UX User Testing Feedback Software 50

Userpilot

JUNE 29, 2022

Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse. Your ideal customer, known as your buyer persona, is the hero of any good product story.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

Userzoom

AUGUST 20, 2019

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. Okay that’s out of the way now so you can stop rolling your eyes at me.

Product Research 82

Product Research User Testing Customer Experience Data Visualization 82

Userpilot

FEBRUARY 4, 2021

Email automation can be a powerful tool for your SaaS to boost new user activation and drive growth at every stage of the user journey, if used correctly. Your users’ mailboxes are already flooded with so much mail, it’s *really* hard to get through the noise. How do you use email automation to create value for your user?

Analytic Tools 98

Analytic Tools User Testing Customer Experience Events 98

Usersnap

NOVEMBER 15, 2019

In a nutshell being customer centric means: putting your customers first. It is placing customers at the core of your business and then building everything around it. It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Credits: [link].

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

The Product Coalition

MARCH 12, 2023

One of the things I noticed right away was that entrepreneurs who needed product help often approached me with questions about their UX. It’s easy to fall into this trap since the UX is the tangible part of the product. Their responsibility is to make the product a business success, not just a great product for the users.

User Testing 107

User Testing Product Research Consulting Leadership 107

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. Nurturing new customers is the best way to reduce churn and increase expansion revenue. The self-service model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

ProductPlan

MAY 13, 2020

Evolution is on permanent fast-forward as everything from consumer behavior to technology to business models exists in a perpetual state of flux. Well-researched plans and strategies have a short shelf life, as their underlying assumptions fluctuate and transform. Impart the value of learning from these tests upon these cohorts.

Product Research 62

Product Research User Testing Weak Development Team Roadmap 62

The Product Coalition

AUGUST 21, 2019

A basic sales funnel has 4 types of leads in it: a website visitor, a cold lead, a hot lead, a customer and a standing customer. starting from UI/UX issues to a day to day personal communication/contact (support, communication, activation, etc.). all these messages can be triggered and personalized. the signup stage.

Onboarding KPIs 61

Onboarding KPIs User Testing Feedback Software Customer Feedback 61

UX Studio: Product Management

NOVEMBER 1, 2019

Probably the most common question about UX is how to start screen design and what principles should we care about? We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. The “Where am I?”

User Testing 76

User Testing Feedback Software Research Software UX 76

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

UX Studio

MAY 15, 2018

We at UX studio have a long history of working with developers during our projects, and fortunately, we get better and better at it every time. We recently wrote an ebook, “Product Managers’ Guide to UX Design”. If done well, they also serve as descriptive additional features improving the user experience.

Weak Development Team 96

Weak Development Team Technical Advisors Development UX 96

UX Studio

JANUARY 25, 2019

Geometry means order and predictability, great in UX. How you combine colors can enhance your website’s message. Visual consistency holds the key since it helps your users navigate through your site and remember your brand. Visuals help communicate the brand message better. Source: conference.awwwards.

Systems Review 76

Systems Review UX Branding Customer Experience 76

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Specifically, we’ll consider: Three reasons why the customer-led growth approach is the best go-to-market strategy.

Feedback Software 119

Feedback Software Analytic Tools Customer Feedback Customer Experience 119

Userpilot

MAY 16, 2023

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. Software companies need to use targeted emails instead of sending the same message to every user.

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

The Product Coalition

DECEMBER 11, 2023

The customer journey is such an important tool when building your product strategy. Photo by Keagan Henman on Unsplash When I work with companies on their product strategy, or when I teach about product-led growth (PLG) I often work with people on their customer journey. It must make sense for people to make even a single purchase.

User Testing 78

User Testing Customer Experience Systems Review Enterprise 78

Userpilot

JUNE 12, 2023

Whether you’re converting website leads or attracting paying users, understanding and optimizing the SaaS conversion path is key to unlocking success and achieving sustainable product growth. TL;DR The SaaS conversion path is the journey that potential customers follow from unknown website visitors to product subscribers.

Customer Experience 98

Customer Experience User Friction User Testing Data Visualization 98

UX Studio: Product Management

JUNE 12, 2018

As a good start, it made many realize that even big organizations like Facebook should act more responsibly and can actually even face challenges in court about the way they treat their users But we should go further! This dire quote speaks about the misaligned values product creators and their customers pursue.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

The Product Coalition

FEBRUARY 5, 2021

The Dreaded Cold Outreach Both my partners had a few contacts in the fashion e-commerce industry that we reached out to but we needed to find many more customers to interview. I spent a month or so trying to book meetings with additional target customers through different cold outreach techniques. I decided to be bold and target them.

Research Software 136

Research Software Feedback Software User Testing Product Research 136

ProductPlan

APRIL 25, 2023

This entails customer and market research, internal prioritization exercises, and tying back product goals and metrics to organizational targets and KPIs. Product managers are ultimately the ones accountable for the product’s success, whether measured by revenue, profit, usage, adoption, or customer satisfaction.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

UX Studio

JANUARY 14, 2019

Long, painful forms have potentially lost your company a couple thousand bucks by scaring your customers away. They channel your users to sign up and pay. It provides a superb starting point to start testing and experimenting to find out what works best for you. Getting smart by doing the work instead of your user.

User Testing 108

User Testing Research Software Feedback Software Customer Experience 108

Userpilot

MARCH 16, 2023

Landing pages need to account for their intended audience, whether that’s enterprise customers who need more information or gamers that want high-speed software. Link to case studies, customer successes, or user testimonials to prove that your product is worth signing up for. Features/benefits. Contact form. Demo video.

Feedback Software 98

Feedback Software Reporting Tools Embedded Analytics User Friction 98

UX Studio

SEPTEMBER 5, 2017

Rewards provide users positive feedback. How could this be important in UX? Researchers recruited university students for a recent study in Geneva. Researchers also found out that wanting is independent of liking. How could this be important in UX? Pay attention to near-miss situations. Mind The Distraction.

Customer Experience 96

Customer Experience User Testing Customer Feedback Product Research 96

Revulytics

AUGUST 8, 2019

So here you go: “The aim of marketing is to know and understand customers so well that the product or service fits them and sells itself.”. Our #1 role is to understand the customer so well, we create a product that sells itself. Can you share insights on how to approach customer research?

Research Software 54

Research Software Product Research User Testing Reporting Tools 54

Userpilot

NOVEMBER 6, 2020

: – pre-signup: creating any of the bottom-of-the-funnel content that will push the considering users to make the decision: FAQs, comparison pages, feature pages etc. Post-signup: User Analytics : Hotjar , Heap. In-App Engagement Layer : User Onboarding, In-app Adoption Workflows, Feature Announcements: Userpilot.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Reporting Tools 76

Userpilot

MARCH 28, 2022

The goal of any marketing strategy is to attract and convert members of your target market into paying customers. While content marketing focuses on using engaging content strategies to educate and attract prospects, product marketing focuses on using product experiences to convert prospects to consumers. Definitely not!

Product Marketing 98

Product Marketing Marketing Research Software Feedback Software 98

Userpilot

JUNE 25, 2021

There is so much involved in creating a great strategy, from target audiences to KPIs to customer journeys, but Userpilot is here to help. Product marketing strategy step #4: Map the customer journey. A SaaS product marketing strategy is a step-by-step plan to drive product growth with your existing customers.

Research Software 85

Research Software Analytic Tools Feedback Software Onboarding KPIs 85

Userpilot

SEPTEMBER 20, 2022

A defined word-of-mouth marketing strategy helps you encourage and accelerate conversations within your customer base that grow your brand. Word-of-mouth marketing is a strategy that relies on customers sharing their experiences with products and services with their friends and family members. Let’s get started! Builds trust.

Feedback Software 97

Feedback Software Branding Customer Experience User Testing 97