UX Planet

JANUARY 7, 2024

DESIGN WORKBOOKS How to put design theory into practice in an efficient way My favorite UX design workbooks: develop your skills by solving exercises Learning design theory is a good step towards becoming a better designer, but it is also important to put the things you’ve learned into practice.

Research Software 64

Research Software UX Development Books 64

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. In a nutshell, accessibility is how users with impairments – whether permanent or temporary – use the web.

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User Testing Research Software Product Research Customer Experience 92

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing.

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User Testing Research Software Product Research Customer Experience 74

Userzoom

MAY 12, 2020

The magnitude of the challenge is intensified by the relative digital and user experience maturity of healthcare companies. You can download the complete ebook below…. Download ebook. Download ebook. The ability to respond to new and evolving changes is critical to ensure consumers’ questions and needs are being met.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. The obvious requirement here is that your organization has a database of users that you can contact (and if you don’t, remember that it’s never too late to start thinking about creating one).

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User Testing Product Research Customer Feedback Customer Experience 85

UX Studio

MARCH 27, 2018

Companies have finally started to take UX seriously. As more and more UX designers and researchers get hired to make products better, we must think about how to best organize them. What does the ideal UX team structure look like? What three main disciplines form UX? User experience design. UX Research.

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UX User Testing Data Visualization Research Software 97

The Product Coalition

DECEMBER 11, 2023

But is it really what your customers want? Here’s how to look at it in order to make the right decision for your customers. Layer 1: Your Customers We always try to make things simple for our customers, while preserving the value. That’s the magic of a great user experience. But which one is more important?

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

UX Studio: Product Management

MAY 23, 2018

This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. The UX researcher held responsibility mainly for finding user needs (mostly usability wise) and aligning the needs with the business goals.

User Testing 95

User Testing UX Research Software Product Research 95

Userzoom

JANUARY 23, 2020

If you’re running moderated user research (either remote or in-lab) you need to learn how to ask the right questions, in the right way. The ‘right’ questions are ones that do not influence or lead or coax a test participant. Vivianne Castillo , Senior Design Researcher | Salesforce. Check your own bias. ” effect).

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User Testing Product Research Customer Feedback Customer Experience 97

The Product Coalition

JULY 2, 2023

As product leaders you cannot ignore the full customer journey to make sure it makes sense. In theory, your customers would use it the way you intended them to. In theory, your customers see the value of your product just the way you do. In theory, your customers don’t get it! Hint: it’s not features.

User Testing 108

User Testing Customer Experience Product Strategy UX 108

Userzoom

JUNE 16, 2020

The post How Health Insurers are Advancing UX [ebook] appeared first on UserZoom.

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UX User Testing 48

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. From the UX redesign process to churn rate. Initial user research.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. fit aims to make their audience healthier by listing all the information they need in one place. fit mainly speaks to the women of Dubai. fit for a three-month project to design a responsive website and companion mobile application. Arabic user interface.

Magazine 66

Magazine Feedback Software Research Software User Testing 66

UX Studio

AUGUST 8, 2018

Many cities have not built their infrastructure for strollers or wheelchair users. The app aims to make a city wheelchair-friendlier with user data, specifically data users supply or directly upload to the platform. Because even today, wheelchair users still face many difficulties getting from A to B due to several obstacles.

Research Software 81

Research Software Analytic Tools UX Product Research 81

UX Studio

JULY 11, 2018

Not sure why your customers leave the site before the last step? Here’s our detailed UX guide. . 5 research methods to improve web checkout conversion rates. Uber replaced the painful web checkout process by automatically charging the credit card when the customer receives the service or product.

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UX User Testing Data Visualization Customer Experience 95

UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. Copywriting / UX copywriting.

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User Testing Product Research Customer Feedback Customer Experience 103

Centercode

FEBRUARY 18, 2021

User Experience as a field? And nestled in the center of all this was beta testing, a practice (usually without standardized processes) that loosely applied to any sort of pre-launch product testing. This rapid evolution shapes and is shaped by today’s customers. Not really a thing. Still a pre-teen.

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User Testing Customer Experience Feedback Software Data Visualization 59

UX Studio

APRIL 25, 2019

Still, how users react to your brand strategy lies relatively out of your hands. Let’s jump into branding research! When does the time come for this type of research? How we build stronger brands with user stories. How we conducted brand research on our UX studio brand. Takeaways on branding research.

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User Testing Product Research Research Software Data Visualization 73

The Product Coalition

DECEMBER 11, 2023

They named it after the feedback I constantly gave them on their presentations. Note that this is a metaphor for your strategy, not your UX. You might feel that you are doing well in getting people’s attention and trying out the product but not so well in converting them to ongoing retained customers.

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Roadmap User Testing Workshop Presentation 78

Userpilot

MARCH 23, 2022

If you want to measure customer loyalty and user sentiment in general, following NPS best practices is a must. There’s much more to NPS than sending users a customer feedback survey. Net Promoter Score (NPS) is a customer satisfaction metric measured on a 10-point scale. The short answer is YES.

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Product Research Feedback Software Analytic Tools Research Software 87

The Product Coalition

MARCH 13, 2022

Your Customers Don’t Want Your Product Of course, eventually, they do. As part of my consulting services , I listen to many sales calls that my customers have with their potential customers. And the customers are left confused. And the customers are left confused. not its UX, not its capabilities, its essence.

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Feedback Software Demo Data Visualization User Testing 154

Userzoom

MARCH 26, 2020

In order to get realistic insights, you need to provide enough information so users aren’t guessing what they need to do, while also not providing too much information and biasing their chance of succeeding. This is why a little forethought and a simple template is a great way for researchers and teams to get on the same page.

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User Testing Product Research Research Software Data Visualization 94

Userpilot

JULY 26, 2022

SaaS businesses tend to have heterogeneous customer bases, which means you will probably have customers with different needs. Goals in SaaS are conversion points along the customer journey that you want your users to reach. A goal is like a milestone that you want your customers to reach. What are goals in SaaS?

Customer Feedback 85

Customer Feedback Customer Experience User Testing Feedback Software 85

UX Studio

MARCH 8, 2019

So you decided to hire real pros for help with user experience this time. Preparing an important move with your team, you want super awesome user interface. You’ve already found a potential UX company for your project. Disclaimer: The fact that I run a UX company myself disqualifies me as an objective source.

Research Software 50

Research Software UX User Testing Feedback Software 50

UX Studio

OCTOBER 18, 2018

But if your user doesn’t get you, all is lost. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. They think in pixels and communicate with users in a visual language. The right words to help users go through the actual workflow well enough would not come.

UX 101

UX User Testing Systems Review Workshop 101

UX Studio

APRIL 24, 2018

People often expect that a UX company will have the answer. You may want to start looking for a UX company, but you are not quite sure whether that makes sense instead of hiring UX people. We wanted to know how our past clients feel about the decision they had made when they decided to work with UX studio. A UX team ?

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UX User Testing Customer Feedback Customer Experience 65

The Product Guy

SEPTEMBER 12, 2017

A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. User personas stand in for users throughout the design of your product.

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Research Software User Testing Analytic Tools Product Research 109

UX Studio: Product Management

AUGUST 28, 2019

UX of self-driving cars? These are cool things, and many people will list them as the hot UX design trends of 2019, but I think there have to be more out there. As they mentioned in the Design Disruptors movie, it is not about how to design stuff (with the lean UX method it’s already solved), but what to design.

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UX User Testing Product Research User Friction 52

The Product Guy

MARCH 14, 2017

So after growing our design team at UX studio from 2 to 20 people, I share my learnings with you about how to work with designers. We like to get painful user problems to solve. Designers and UX researchers will be motivated if you give them important product issues to solve. Designers has to work well with developers.

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User Testing Research Software Feedback Software Data Visualization 121

UX Studio

APRIL 16, 2019

They also do it to improve the way in which they create and deliver value for their customers. The team members’ ideas about good function and aesthetics usually decide the outcome, while users’ perspective plays little or no role in the process. Both economic viability and users’ needs and pains drive the solution.

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User Testing Data Visualization Research Software Feedback Software 96

Usersnap

NOVEMBER 15, 2019

In a nutshell being customer centric means: putting your customers first. It is placing customers at the core of your business and then building everything around it. It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Credits: [link].

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User Testing Feedback Software Research Software Data Visualization 49

Userzoom

AUGUST 20, 2019

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. Okay that’s out of the way now so you can stop rolling your eyes at me.

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Product Research User Testing Customer Experience Data Visualization 82

The Product Coalition

OCTOBER 26, 2020

Whenever I talk to startup CEOs, especially first-timers, the discussion on product goes immediately to UX and wireframes. While this is an important aspect of the product (although product and UX are different roles), it is far from reflecting the product leader’s full responsibility. It makes perfect sense. But Do You?

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User Testing Definition CTO Product Research 126

UX Studio

JANUARY 7, 2019

I can remember my first week at UX studio pretty well. Three years ago our whole company could fit into a small apartment. My first week at UX studio… On my first week, our CEO David held a one-week bootstrap training about our design process for us. We have different training for designers and researchers.

Research Software 75

Research Software Feedback Software Systems Review User Testing 75

Userpilot

FEBRUARY 4, 2021

Email automation can be a powerful tool for your SaaS to boost new user activation and drive growth at every stage of the user journey, if used correctly. Your users’ mailboxes are already flooded with so much mail, it’s *really* hard to get through the noise. How do you use email automation to create value for your user?

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Analytic Tools User Testing Customer Experience Events 97

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. Redesigning information architecture in UX projects can come with risks. But using continuous research and idea validation, you can keep your design efforts moving in the right direction.

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Research Software Feedback Software Information UX 46

Centercode

JANUARY 21, 2020

Enthusiastic testers are game-changers when it comes to maintaining test participation throughout the course of your Customer Validation (CV) projects. Consider the hours that test managers devote to project planning, recruiting testers, writing out activities, and distributing surveys. Submitting feedback.

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Workshop User Testing Product Research Data Visualization 72