Split

JULY 8, 2020

Because of this, when you make changes, you’ll know what it’s affecting, and you will avoid surprises in production. This provides better performance for your React app because your users load the least amount of code necessary. Styled components also create and insert unique class names for all of the styles you have.

User Testing 144

User Testing Product Research Testing Naming 144

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. The obvious requirement here is that your organization has a database of users that you can contact (and if you don’t, remember that it’s never too late to start thinking about creating one).

User Testing 85

User Testing Product Research Customer Feedback Customer Experience 85

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. This will probably make you stop collecting information & feedback.

Feedback Software 98

Feedback Software User Testing Customer Feedback Product Research 98

Userzoom

DECEMBER 18, 2019

When it comes to usability testing, many are unaware that there are two types of evaluations that can be conducted during the product design and development lifecycle. These are formative and summative usability tests. So which tests do we use during the product design and development lifecycle?

User Testing 83

User Testing Product Research Testing Research Software 83

The Product Coalition

FEBRUARY 14, 2022

How many times have you heard the phrase “It’s research, it will be ready when it’s ready”? If you manage AI products, the answer is probably “many”. AI product management is a unique beast that can be quite challenging, but there are ways to make it easier. In algorithmic research, this is very prominent. Here’s how.

User Testing 158

User Testing Product Management Product Manager Data Visualization 158

Intercom, Inc.

SEPTEMBER 18, 2019

Your potential customers see dozens, sometimes hundreds, of marketing messages every day and everywhere: on social media, on their phones, on billboards as they drive down the street. Live chat messages can be customized and triggered based on a user’s search intent or completed events. It’s all about context.

Marketing 36

Marketing Research Software Customer Communications Data Visualization 36

Intercom, Inc.

JULY 4, 2019

If we implement a new feature, how will customer behavior change in a meaningful way?”. That’s why we asked Josh Seiden , a well-known product consultant and author, to join us on the podcast. Josh: I’ve spent about 30 years in the technology industry, most of that time working as a user experience designer.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Centercode

JUNE 4, 2019

Was it entirely in the name of research? But using the Oculus Quest did get us thinking about what goes into Customer Validation for VR and emerging tech. Below is a summary of our discussion on the testing strategies that bring delightful VR products to market. Collecting Feedback from Actual Customers.

User Testing 66

User Testing Product Research Research Software Feedback Software 66

The Product Coalition

OCTOBER 25, 2021

Defining the right product metrics is a common challenge for product leaders. the research articles, the important topics and revelations, and as you move towards the end, the articles become lighter: interviews with celebrities, lifestyle pieces, and so on. As I’m going through exciting changes in my business?—?opening

User Testing 192

User Testing Magazine Product Research Research Software 192

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing.

User Testing 75

User Testing Product Research Research Software Customer Experience 75

Userpilot

FEBRUARY 4, 2023

When it comes to customer retention , figuring out how to wow a customer is crucial. After all, how can you expect to keep existing customers if you’re not able to meet (or exceed) customer expectations? TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future.

User Testing 97

User Testing Customer Experience Customer Feedback Feedback Software 97

Centercode

APRIL 9, 2019

We may associate the idea of beta testing with Google, Microsoft, video games, and other tech with roots in the late 20th century, but IBM cemented “beta” as far back as the 1950s. To paraphrase him: IBM referred to testing feature complete products as “B” testing (in contrast to testing theories and ideas, or “A” testing).

Feedback Software 68

Feedback Software Research Software User Testing Product Research 68

The Product Coalition

JANUARY 5, 2021

TL; DR: 71 Product Owner Interview Questions to Avoid Imposters If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 7,500 times. ??

Product Research 136

Product Research Technical Advisors Customer Experience User Testing 136

The Product Coalition

SEPTEMBER 14, 2020

Spend an adequate amount of time researching the answers to the questions above. You need to research deep because what you see on the surface isn’t going to give you the answers. For example, even if potential customers tell you they are willing to pay for something, you can’t know for sure until they are actually paying for it.

Startups 142

Startups User Testing Agile Product Research 142

The Product Coalition

MAY 1, 2022

I bet with this last name he must have thought about creating such a game long before he actually did it. I realized that this is something that I do whenever I’m helping my consulting customers or the CPO Bootcamp participants to make strategic decisions. about the market, the customers, the product, the business, the plans ahead?

User Testing 191

User Testing Customer Experience Product Research Definition 191

Userpilot

JULY 8, 2024

Looking for examples of customer journey touchpoints? The article explores 20 major touchpoints in a SaaS product journey. And shows you how to optimize them for better conversions and higher customer satisfaction. To identify the key touchpoints, first research customer expectations and needs. Let’s dive in.

Analytic Tools 105

Analytic Tools Feedback Software Research Software User Testing 105

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Userzoom

MARCH 26, 2020

In order to get realistic insights, you need to provide enough information so users aren’t guessing what they need to do, while also not providing too much information and biasing their chance of succeeding. This is why a little forethought and a simple template is a great way for researchers and teams to get on the same page.

User Testing 94

User Testing Product Research Research Software Customer Experience 94

The Product Coalition

OCTOBER 26, 2020

The role of the product leader goes far beyond managing the product department. Here is your true responsibility as a product leader, so that it’s no longer a secret. Photo by JOSHUA COLEMAN on Unsplash Most of the CEOs I work with, understand that the role of the product leader is very important. It makes perfect sense.

User Testing 160

User Testing Definition CTO Product Research 160

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 6,000 times. The Product Owner is also the most vulnerable Scrum role.

Product Research 95

Product Research User Testing Research Software Feedback Software 95

Centercode

NOVEMBER 23, 2020

Earlier this month, a team of 40 Google researchers published a study about just that — and their investigation returned some vital insights into the challenges of developing machine learning. Research points to a phenomenon known as underspecification , where seemingly similar models in a lab ripple out to massive variations in practice.

Research Software 98

Research Software User Testing Reporting Tools Feedback Software 98

Intercom, Inc.

NOVEMBER 3, 2022

You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Userpilot

MAY 19, 2021

SaaS marketers need to move fast and break things, but rather than jumping from one ‘shiny new growth hack’ to another, stick to a few tried and tested tactics first. SEO Keyword Research. Product-led Growth. How Mashable Grew Their Blog To Two Million Readers In 18 Months Using Keyword Research. SaaS Content Marketing.

Research Software 119

Research Software B2B User Testing Customer Experience 119

The Product Coalition

DECEMBER 6, 2023

The Critical Role of Product Strategy When Money Is Scarce (Part 1 — Seed) A good product strategy is something every company needs. When VCs and customers aren’t throwing money at whatever you tell them, it becomes a critical tool. heard my explanation and immediately said — ‘oh, you are doing product strategy’.

Product Strategy 146

Product Strategy Research Software Strategy User Testing 146

The Product Coalition

OCTOBER 18, 2020

A good product strategy helps you to acquire happy customers and retain them over time. Here is how product strategy helps you overcome them. Photo by Braden Collum on Unsplash Working on product strategy is an iterative process. If the baton falls somewhere in the process, they will not become a customer.

User Testing 152

User Testing B2C Customer Experience Weak Development Team 152

The Product Coalition

MARCH 27, 2022

This little gardening exercise and the patience it required led me to think about the things in our daily work as product leaders that simply take time, and there is nothing we can do to speed up the process. I named at least 3 such attempts, and the CEO then saw and agreed that each such attempt was a step in the right direction.

Customer Experience 166

Customer Experience Product Research User Testing Data Visualization 166

The Product Coalition

OCTOBER 12, 2020

Ford’s famous quote tells you exactly how he wanted it done: “Any customer can have a car painted any color that he wants, so long as it is black”. In our world, this would have been considered a great product strategy. As you are reading this, replace Ford’s car with your own product. No product serves everyone.

Product Strategy 125

Product Strategy Strategy User Testing Product Research 125

Userzoom

AUGUST 20, 2019

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. Okay that’s out of the way now so you can stop rolling your eyes at me.

User Testing 82

User Testing Product Research Customer Experience Data Visualization 82

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Usersnap

SEPTEMBER 3, 2019

Boost your business growth with the outstanding customer experience and build products your customers will love. We’ve entered the era of the customer. The SaaS market is getting more and more crowded every year, consumer expectations are getting higher and higher and the voice of the customer is louder and louder.

Customer Experience 76

Customer Experience User Testing Customer Feedback Feedback Software 76

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. This will probably make you stop collecting information & feedback.

User Testing 52

User Testing Customer Feedback Feedback Software Customer Experience 52

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! And since I’m focused mostly on consumer companies – is there anything exciting happening? The intersection of growth hacking, new tech, and pre-existing consumer motivations. Reinventing traditional media (Podcasting, eBooks, etc). My investing thesis.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

UX Studio: Product Management

JUNE 12, 2018

As a good start, it made many realize that even big organizations like Facebook should act more responsibly and can actually even face challenges in court about the way they treat their users But we should go further! This dire quote speaks about the misaligned values product creators and their customers pursue.

Research Software 100

Research Software User Testing Data Visualization Customer Experience 100

Usersnap

JULY 22, 2021

In this post I’m going to show you how we handle product feedback and implement new product features. Everything backed by customer feedback. Gathering product and user information using product feedback tools. This will probably make you stop collecting information & feedback.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

The Product Coalition

DECEMBER 31, 2023

As a product leader, your role entails much more than leading the product itself. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry.

User Testing 144

User Testing Workshop B2B Leadership 144

Userzoom

DECEMBER 10, 2019

Our Senior UX Director Lee Duddell discusses the importance of democratizing UX , while highlighting the mistakes that people make when they begin sharing research empowerment around the organisation and how they can avoid them. Lee: So we’re gonna talk about democratizing research. There are structures. Show of hands?

UX 65

UX User Testing Product Research Research Software 65

Userpilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? From the moment they learn about the product until they complete a desired action, like a demo booking, and beyond. This improves customer experience and increases conversion rates. And strengthens the relationship with the customer.

Research Software 104

Research Software Feedback Software User Testing Reporting Tools 104