Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

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User Testing Research Software Product Research Customer Feedback 122

Userzoom

MAY 12, 2020

A 2019 survey identified that 59% of healthcare organizations still lacked a well-defined digital strategy. You can download the complete ebook below…. Download ebook. Workforce pulse and health & wellbeing surveys. This is a critical measure in ensuring a productive and supportive working environment.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing. Understanding the product.

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User Testing Research Software Product Research Customer Experience 74

Userzoom

JANUARY 23, 2020

If you’re running moderated user research (either remote or in-lab) you need to learn how to ask the right questions, in the right way. The ‘right’ questions are ones that do not influence or lead or coax a test participant. Vivianne Castillo , Senior Design Researcher | Salesforce. Check your own bias. Hindsight bias (e.g.

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User Testing Product Research Customer Feedback Customer Experience 97

UX Studio

AUGUST 8, 2018

In a recent project, we had the opportunity to work on a product that really makes a difference. We also had a very tight deadline to have a positive impact on the product. How the product started — Route4U. Challenge 1: How might we discover which things need research? Want to read more about field research?

Research Software 81

Research Software Analytic Tools UX Product Research 81

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. Accessibility applies to both, and ends up making websites and other digital products better for everyone.

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User Testing Research Software Product Research Customer Experience 92

UX Studio

MARCH 27, 2018

Companies have finally started to take UX seriously. As more and more UX designers and researchers get hired to make products better, we must think about how to best organize them. What does the ideal UX team structure look like? What three main disciplines form UX? UX Research.

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UX User Testing Data Visualization Research Software 97

UX Studio: Product Management

MAY 23, 2018

This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. The UX researcher held responsibility mainly for finding user needs (mostly usability wise) and aligning the needs with the business goals.

User Testing 95

User Testing UX Research Software Product Research 95

UX Studio

APRIL 25, 2019

Let’s jump into branding research! What’s it got for product teams? When does the time come for this type of research? How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. What’s it got for product teams?

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User Testing Product Research Research Software Data Visualization 73

UX Planet

FEBRUARY 26, 2024

Being a product designer does not mean you can’t draw from architecture, graphic design, or type design. Steve Jobs Archive — Ebook If you don’t know this lovely book website by now, where have you been? Article — A digital tool built like a physical product? A digital tool built like a physical product?

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Research Software Magazine Branding Banking 90

UX Studio

SEPTEMBER 20, 2018

They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. So they asked us, at UX studio to reduce customer churn rate and increase user loyalty. From the UX redesign process to churn rate. Initial user research. Takeaways: our tips to reduce churn rate.

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Research Software Analytic Tools Feedback Software UX 95

UX Studio

JULY 11, 2018

Here’s our detailed UX guide. . 5 research methods to improve web checkout conversion rates. Uber replaced the painful web checkout process by automatically charging the credit card when the customer receives the service or product. Not every product has got there yet. We can’t avoid it. User interviews.

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UX User Testing Data Visualization Customer Experience 95

Userpilot

FEBRUARY 4, 2023

This type of reciprocity works because more customers will feel like spending money on your product or service if they’re satisfied with what you offered them. How to wow a customer in SaaS There are 10 tried-and-tested ways to wow your customers and increase customer satisfaction.

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User Testing Customer Experience Customer Feedback Feedback Software 77

UX Studio: Product Management

AUGUST 28, 2019

UX of self-driving cars? These are cool things, and many people will list them as the hot UX design trends of 2019, but I think there have to be more out there. I think the next big thing in design is product (or service) design. Designers have to be able to find out what will be a successful product or service.

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UX User Testing Product Research User Friction 52

Userzoom

AUGUST 20, 2019

Ask the nearest researcher what one of their most persistent pain points in conducting user research and usability testing is and we can almost guarantee that recruiting participants is up there near the top. It’s because of this that we’ve created a brand new ebook called, quite simply, Participant Recruiting 101.

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Product Research User Testing Customer Experience Data Visualization 82

UX Studio

MARCH 8, 2019

You’ve already found a potential UX company for your project. Disclaimer: The fact that I run a UX company myself disqualifies me as an objective source. If I had to hire a UX agency, I’d find the following questions the important ones to tackle. Do you have dedicated UX researchers? But what will you ask?

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Research Software UX User Testing Feedback Software 50

The Product Guy

SEPTEMBER 12, 2017

As you study the people who use your product or might use it, patterns start to emerge. A marketer or market researcher may view patterns in terms of demographics and buying activity. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product.

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Research Software User Testing Analytic Tools Product Research 109

UX Studio

AUGUST 15, 2018

A good product design team can do a huge job in making your product successful. They can make your product easier to understand and easier to use. A good product design team can make PO’s and PM’s life much easier. Building a great product requires a team effort. What is a product design team?

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User Testing Product Research Customer Feedback Customer Experience 103

The Product Coalition

MARCH 13, 2022

Many startups feel that the only thing preventing them from selling their product is a great demo. Here’s how to use your product demo smartly, and avoid demo abuse. Your Customers Don’t Want Your Product Of course, eventually, they do. that you actually get to consider the product?—?the The truth is quite different.

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Feedback Software Demo Data Visualization User Testing 154

UX Studio

OCTOBER 18, 2018

For example, designers naturally want to create nice, usable products. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. We were designing a product that helps people with motion sicknesses improve their capabilities. That makes us improve constantly at UX Studio.

UX 101

UX User Testing Systems Review Workshop 101

Userzoom

MARCH 26, 2020

Whether your next research study is a moderated usability test or an unmoderated usability test , it’s important to clearly define what each task is and isn’t. This is why a little forethought and a simple template is a great way for researchers and teams to get on the same page. Research question: [Example text].

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User Testing Product Research Research Software Data Visualization 94

Userzoom

SEPTEMBER 5, 2019

Technically there are an infinite number of ways you could attempt to recruit participants for your user research. Email lists allow researchers to recruit potential participants from your company’s opt-in contact list. Let’s use accessibility testing as an example. 3) Guerrilla testing. b) Specialized panel vendors.

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User Testing Product Research Customer Feedback Customer Experience 85

Userpilot

OCTOBER 20, 2022

Are you looking to increase product adoption levels across your product but unsure how to begin? User onboarding is the process of familiarizing new users with your product and guiding them throughout their journey. Take advantage of final onboarding surveys to learn how users rate their onboarding experience.

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Onboarding KPIs Customer Experience Data Visualization Certifications 88

The Product Coalition

MARCH 12, 2023

Hiring a product leader is never easy. Here are a few things to consider when you seek your next product leader. Photo by Mark Rabe on Unsplash When I started Infinify five years ago, I announced that I am offering product consulting services. That’s what the word ‘product’ meant to most of them.

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User Testing Product Research Consulting Leadership 107

ProductPlan

MAY 13, 2020

For product management, this is both a frustrating challenge and an exciting opportunity. Well-researched plans and strategies have a short shelf life, as their underlying assumptions fluctuate and transform. Rethink Product Innovation: Making Experimentation and Learning a Fact of Life.

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Product Research User Testing Weak Development Team Roadmap 62

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship.

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Product Management Product Manager Data Visualization Weak Development Team 183

UX Studio

APRIL 10, 2018

In this UX case study we show how we designed Sport360.fit. However, they realized a lot of women read their health and fitness related content, so they decided to create a separate product for them. At UX Studio , we mostly work in pairs: a designer and a researcher. Feedback from usability tests.

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Magazine Feedback Software Research Software User Testing 66

The Product Guy

MARCH 14, 2017

A product manager just stopped by the desk of the designer on a lazy Thursday afternoon. I’ve been in this situation while I worked with various product teams as a designer. So after growing our design team at UX studio from 2 to 20 people, I share my learnings with you about how to work with designers.

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User Testing Research Software Feedback Software Data Visualization 121

The Product Coalition

FEBRUARY 20, 2019

The eBook platform built to a bullet point list of requirements which ended up shutting down after getting few users. A wise old man once told me (he’s not actually that old) that Agile is about shortening your feedback loops. For the projects I mentioned above, feedback came too late. the more agile you can be.

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Feedback Software Product Research Research Software Feedback Loop 60

UX Studio

APRIL 24, 2018

In every product’s life comes a time when the question occurs: how can we make the product more loveable? People often expect that a UX company will have the answer. Suppose you have a product. You may want to start looking for a UX company, but you are not quite sure whether that makes sense instead of hiring UX people.

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UX User Testing Customer Feedback Customer Experience 65

ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics.

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Certifications Customer Experience Artificial Inteligence Product Management 95

Mixpanel

NOVEMBER 8, 2021

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). How could a product manager possibly dig into the data and pull up something that’s genuinely useful for activation and retention? With product metrics.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

The Product Coalition

OCTOBER 26, 2020

The role of the product leader goes far beyond managing the product department. Here is your true responsibility as a product leader, so that it’s no longer a secret. Photo by JOSHUA COLEMAN on Unsplash Most of the CEOs I work with, understand that the role of the product leader is very important. It makes perfect sense.

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User Testing Definition CTO Product Research 126

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. User onboarding and Product adoption – Userpilot.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Centercode

JANUARY 21, 2020

Enthusiastic testers are game-changers when it comes to maintaining test participation throughout the course of your Customer Validation (CV) projects. Consider the hours that test managers devote to project planning, recruiting testers, writing out activities, and distributing surveys. Completing tasks, activities, or surveys.

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Workshop User Testing Product Research Data Visualization 72

Centercode

FEBRUARY 18, 2021

Product development also looked very different back then. Brainstorming product vision with your engineers and design team? And nestled in the center of all this was beta testing, a practice (usually without standardized processes) that loosely applied to any sort of pre-launch product testing. Not really a thing.

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User Testing Customer Experience Feedback Software Data Visualization 59

The Product Coalition

DECEMBER 11, 2023

There are times, products, and audiences when optimizing for minimum cost and effort (even with the trade-off on benefit) is the right thing to do. Another example is product-led growth, which combines lower prices with a self-service approach. didn’t give me this option (and didn’t even know how to phrase it), while B.

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Customer Experience User Testing Weak Development Team Research Software 78