Thu.Aug 22, 2019

Top 5 Ways to Mine Your Digital Customer Experience to Strike Insight Gold ?


As a product manager, you spend a lot of time trying to dig into the minds of your customers and unearth exactly what the experience of using your product is like for them. Which needs or wants are they trying to address? How easy or difficult is it to complete their task?

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They’re Just Fancy Averages by Ben Fields

Mind the Product

In this ProductTank London talk, Ben Fields, formerly Lead Data Scientist at FutureLearn, looks at getting the most from the relationship between product managers and data people, working out people’s background understanding, the benefits of leading with a story, and how best to spread knowledge. There are three key aspects of how data science can effectively sit within a product and software organisation: Gear and orient to your audience. Optimise for diversity. Embed with product.

Books 123

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Intercom’s Jonathon Colman on why content designers should do less

Inside Intercom

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace.

Books 103

Rich Mironov Talks About Bad (And Good) Product Management


If you work in Product Management and you haven’t heard of Rich Mironov, then best keep this to yourself, and jump onto his blog, pronto, where he’s been blogging about software product management for 18 years.

Mixpanel's Guide to Product Metrics

Whether you build or market products, tracking the right metrics is crucial to innovation. Use this guide to help you decide what metrics are most important for your product and business.

4 Ways To Create a Prioritized Product Backlog


Creating a backlog is easy; prioritizing it can be hard. So, the million dollar question: How do you prioritize your product backlog


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Launching Exponent's PM Interview On-Site Simulation

PMLesson's Ace the PM Interview

Trying to prepare for an on-site PM interview? Ever wonder how your interviewers make their decisions and evaluate your performance? Want to get tangible, useful practice and feedback for your critical interview day?

How to Improve App Ratings and Reviews


Ratings and reviews are the lifeblood of the mobile app world. They provide social proof and are responsible for making the first impression on a customer when they encounter your app in the app store.

The power of an in-person offsite for distributed teams


The power of an in-person offsite for distributed teamsThe dynamics of distributed teamwork can be complex and difficult to predict. Cross-cultural divides, communication silos, teams split up by location, uneven distribution of leadership, and hub-specific micro-cultures are all challenges that can arise when a company isn’t fully co-located. That’s why for one week each year, […]. The post The power of an in-person offsite for distributed teams appeared first on MiroBlog | A blog by Mir

What Can Product Managers Learn from Startup Pitch Decks?


Product Managers can learn a lot from startup pitch decks. A pitch deck essentially tells a story of why a company should be funded. Product managers face similar challenges every day. We’ll explore the anatomy of a pitch of a pitch deck and review a few legendary pitch decks.

More Effective Agile Leadership

Speaker: Steve McConnell, CEO, Construx Software

In this talk, Steve McConnell, CEO of Construx Software, distills hundreds of companies’-worth of real-world experience into the proven Agile leadership practices that work best. Steve will seamlessly thread together traditional approaches, early Agile approaches, modern Agile approaches, and the principles and context that underlie them all—creating an invaluable resource for Agile leaders, their teams, and their organizations.

Reach Out, Stay in Touch and Deepen Your Connections with This Essential Networking Advice

First Round Review

Networking isn't a race to rack up contacts — it's a practice of cultivating authentic connections over time. We've rounded up six tactics from the most well-connected people in the business on cutting past the small talk, nailing the follow-up and investing in relationships that thrive.


What Customer Success Can Learn From Marketing


“Why should my Customer Success (CS) teams think marketing?”. That’s a question I often hear from CS leaders. My short answer is that CS must evolve with the customer experience, and the experience is more digital and personal than ever before.

B2C 26

Barcelona retreat, flux.js, and cute dogs — my amazing first month as a productboard engineer


A year ago, I was contacted by Tereza, People Ops Lead at productboard. productboard was organizing a “Hacking React” event, she said. Would I be interested in joining? Her invitation piqued my interest, and I became curious about the company, product, and team.

The next big thing in Tech is not tech. Why?

Bogdan Coman Says

Wait, the correct (and long) statement is “M ost probably, t he next big thing in tech might not be very related to technology ? its main component wouldn’t be the tech part.”

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Win the Digital Transformation Game with the Product Mindset

Speaker: David DeWolf, Founder and CEO, 3Pillar Global

No matter what your idea is, no matter how good it is, and no matter how well you know your market, 3 out of 4 digital initiatives do not succeed. To better understand how to win, we should first understand why we’re failing. In this webinar, David DeWolf will share his experiences and lessons learned to help you succeed in playing the “product” game, instead of the “IT” game.

Abandoned Cart Email Template Examples That Work

AB Tasty

We explore some great email templates to help online retailers regain those pesky abandoned cart conversions with our latest guide. This article was originally posted on AB Tasty as Abandoned Cart Email Template Examples That Work. Conversion Optimization E-commerce

5 Powerful Use Cases Of Patient Education Technology


A large television unit over the bed, a tablet on the patient’s bedside and mobile phone in hand. While prima facie these might appear as entertainment tools, they also act as catalysts for boosting patient education via technology.

Helping Fans See the Whole Picture (and Not an Armpit)


B y Susan Stieglitz, Head of Imagery & Michael Luzmore, User Interface Engineer Our customers use the StubHub platform to find tickets to an event that will delight all of their senses?—?whether whether it’s a Broadway show, a Giants game, or a stadium concert.