Thu.Aug 22, 2019

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Top 5 Ways to Mine Your Digital Customer Experience to Strike Insight Gold ?

ProductPlan

As a product manager, you spend a lot of time trying to dig into the minds of your customers and unearth exactly what the experience of using your product is like for them. Which needs or wants are they trying to address? How easy or difficult is it to complete their task? Where, specifically, do they stumble and why? The answers to these questions are worth their weight in gold.

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They’re Just Fancy Averages by Ben Fields

Mind the Product

In this ProductTank London talk, Ben Fields, formerly Lead Data Scientist at FutureLearn, looks at getting the most from the relationship between product managers and data people, working out people’s background understanding, the benefits of leading with a story, and how best to spread knowledge. There are three key aspects of how data science can effectively sit within a product and software organisation: Gear and orient to your audience.

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Intercom’s Jonathon Colman on why content designers should do less

Intercom, Inc.

I’m excited to be joined today by Intercom’s own Jonathon Colman, a senior designer who came to us by way of the Nature Conservancy, REI and five and a half years at Facebook, where he most recently worked as a UX Content Strategy Lead for Marketplace. Since coming aboard in December, he’s influenced us with his thinking about the possibilities within the nascent field of content design.

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How to Improve App Ratings and Reviews

Alchemer Mobile

Ratings and reviews are the lifeblood of the mobile app world. They provide social proof and are responsible for making the first impression on a customer when they encounter your app in the app store. In a consumer survey we conducted, seventy-seven percent of respondents reported that they read at least one review before downloading a free app, and that number rose to 80 percent before downloading a paid app.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Reach Out, Stay in Touch and Deepen Your Connections with This Essential Networking Advice

First Round Review

Networking isn't a race to rack up contacts — it's a practice of cultivating authentic connections over time. We've rounded up six tactics from the most well-connected people in the business on cutting past the small talk, nailing the follow-up and investing in relationships that thrive.

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Not measuring your Products Analytics? Start here.

The Product Coalition

If you have an existing product but you’re just getting started with product analytics then it is easy to get lost working out what you need to measure. It’s easy to gravitate to a vanity metric like active users or revenue but each of these are lagging indicators. When you’re starting out you need to cut straight through to the leading indicators so you can get value from your analytics fast and start influencing outcomes.

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Reach Out, Stay in Touch and Deepen Your Connections with This Essential Networking Advice

First Round Review

Networking isn't a race to rack up contacts — it's a practice of cultivating authentic connections over time. We've rounded up six tactics from the most well-connected people in the business on cutting past the small talk, nailing the follow-up and investing in relationships that thrive.

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The power of an in-person offsite for distributed teams

Miro

The power of an in-person offsite for distributed teamsThe dynamics of distributed teamwork can be complex and difficult to predict. Cross-cultural divides, communication silos, teams split up by location, uneven distribution of leadership, and hub-specific micro-cultures are all challenges that can arise when a company isn’t fully co-located. That’s why for one week each year, […].

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4 Ways To Create a Prioritized Product Backlog

Innovatemap

Creating a backlog is easy; prioritizing it can be hard. So, the million dollar question: How do you prioritize your product backlog?

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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Real-World Examples of Digital Transformation

TSIA

What exactly is digital transformation? I recently had a CEO ask me to give a one-sentence description, and I was momentarily stuck without an answer (which is pretty rare, for those of you who know me). The official description I have been using in webinars and conference presentations is, “Digital transformation is the transformation of people, process, and technology to fully leverage the changes and opportunities of digital technologies.

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Launching Exponent's PM Interview On-Site Simulation

PMLesson's Ace the PM Interview

Trying to prepare for an on-site PM interview? Ever wonder how your interviewers make their decisions and evaluate your performance? Want to get tangible, useful practice and feedback for your critical interview day? We're taking you behind the scenes of a real PM on-site interview with our brand new on-site PM interview simulation day. At Exponent, we believe the best way to prepare for your upcoming interview is to practice.

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What Can Product Managers Learn from Startup Pitch Decks?

DevelopmentCorporate

Product Managers can learn a lot from startup pitch decks. A pitch deck essentially tells a story of why a company should be funded. Product managers face similar challenges every day. We’ll explore the anatomy of a pitch of a pitch deck and review a few legendary pitch decks. The post What Can Product Managers Learn from Startup Pitch Decks? appeared first on Development Corporate.

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Barcelona retreat, flux.js, and cute dogs — my amazing first month as a productboard engineer

ProductBoard

A year ago, I was contacted by Tereza, People Ops Lead at productboard. productboard was organizing a “Hacking React” event, she said. Would I be interested in joining? Her invitation piqued my interest, and I became curious about the company, product, and team. Soon, I was ready for a new engineering adventure in Prague and re-opened my conversation with Tereza.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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What Customer Success Can Learn From Marketing

Gainsight

“Why should my Customer Success (CS) teams think marketing?”. That’s a question I often hear from CS leaders. My short answer is that CS must evolve with the customer experience, and the experience is more digital and personal than ever before. Marketing wrote the book on digital and personalized engagement (with prospects), so “thinking marketing” for CS leaders is an approach for scalable personal engagement.

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The next big thing in Tech is not tech. Why?

Bogdan Coman Says

Wait, the correct (and long) statement is “M ost probably, t he next big thing in tech might not be very related to technology ? its main component wouldn’t be the tech part.” In other words: Technology is being commoditised Technology is not (pure) innovation anymore Technology is moving fast from the why a product is built to how a product is built It’s the sole consequence of technology’s success and penetration.

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Abandoned Cart Email Template Examples That Work

AB Tasty

We explore some great email templates to help online retailers regain those pesky abandoned cart conversions with our latest guide. This article was originally posted on AB Tasty as Abandoned Cart Email Template Examples That Work.

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5 Powerful Use Cases Of Patient Education Technology

Arkenea

A large television unit over the bed, a tablet on the patient’s bedside and mobile phone in hand. While prima facie these might appear as entertainment tools, they also act as catalysts for boosting patient education via technology. The evolution of tech over the past few decades has transformed the way people learn and consume […]. The post 5 Powerful Use Cases Of Patient Education Technology appeared first on Arkenea.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Helping Fans See the Whole Picture (and Not an Armpit)

StubHub

B y Susan Stieglitz, Head of Imagery & Michael Luzmore, User Interface Engineer Our customers use the StubHub platform to find tickets to an event that will delight all of their senses?—?whether it’s a Broadway show, a Giants game, or a stadium concert. Today’s customer demands a rich visual experience in almost everything they do. This, of course, includes shopping for tickets online.