Thu.Mar 28, 2019

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Why Moderated User Research is Worth the Cost

Mind the Product

This article explores the value of both moderated and unmoderated user research. It outlines the differences between the two, and looks at the potential options for product managers in the light of timeline, budget, and expected revenue. And while moderated research may be expensive, it’s my view that the benefits it delivers are worth the cost.

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How to uproot entrenched processes and plant the seeds for transformation

DISQO

If success in the digital age were as simple as calling for a transformation or reorganization (yet alone two or three), companies born in the industrial age would be thriving and there’d be no Netflix, Uber, or Airbnb. That’s clearly not the case though. According to an article in Harvard Business Review, a study of 57 reorgs found that fewer than one-third produced any meaningful improvement in performance: “Most had no effect, and some actually destroyed value.

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Why customer success matters

Lead on Purpose

Think about a product you use regularly. Why do you use it? Why do you love it? What keeps you coming back?

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Improving Society’s Experience with Software

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. > What excites you about your current products? We’re building a category-creating platform that helps product teams build better products. I love working with other product teams. I have genuine empathy for my customers. The product and product team are scaling fast.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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3 Reasons Product Managers Quit (and How to Prevent It)

ProductPlan

When an employee leaves a company, there’s more walking out the door than a salary and a nameplate. They take with them institutional knowledge, project momentum, key relationships, and a little bit of your company’s reputation. Today’s article is all about product management turnover, what causes it, and how to prevent it. When a product manager exits, it can derail major aspects of your product strategy due to their integral role and unique perspective on things.

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How to Make Your Product Scientifically Irresistible

Gainsight

Your product can’t suck. That’s a given. But it’s also not enough to be a good product that doesn’t hook your customer and connect to their pain points. When you boil it down, your product falls into one of three categories: 1) shelfware (no one uses it, no one remembers they have it); 2) a tool someone has to use, but hates doing so; 3) the one you want it to be: something so useful it’s not software, it’s a habit-forming product.

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Using DynamoDB for Dynamic Configuration

Amplitude

Deploying code has a cost. It can take time, may require application restart, and (hopefully) has safeguarding processes that add friction. That’s where dynamic configuration comes into play. As the name suggests, dynamic configuration is the ability to change the behavior of a system on the fly. This is incredibly useful for things like feature flags, dev-ops switches, network routing, and customizing behavior for different customers.

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How To Create Value That Disrupts

The Product Coalition

How To Create Value If you want to move your product, you need to create a need or a want. But needs and wants, consequently, associate with value. When the product your selling has value, people will want it or need it. When it lacks value, it decays in an overstock graveyard. Think Like a Customer You know your customers better than anyone. But how often do you forget to think like a customer?

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Agile Milestone Criteria for Projects and Programs

Johanna Rothman

You've got interdependencies across the organization for a given project or program to release a product. You can see demos. That's not the problem. You need enough insight or prediction to start the marketing campaign or to create training videos or product documentation. You need some kind of milestone criteria so you know you can complete the entire product.

Agile 63
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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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3 sins of implementing Agile

The Product Coalition

I want to share the most common and most significant issues with Agile implementation that I have seen in practice. What Agile is, has been initially described in the Agile Manifesto and further under 12 Agile Principles. I recommend reading both. Change is not Agile I have seen Sprint commitments used as the ultimate defence of why a team should not be forced to change anything at all during the period of a Sprint.

Agile 60
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The Role of Market Segmentation in XaaS (Anything-as-a-Service)

TSIA

Over the past decade, technology providers have been facing three daunting and relentless trends: Commoditization of technology capabilities (as seen in TSIA’s Technology & Service 50 index). The shift to subscription-based offers. The unprofitable and unscalable nature of many subscription offers (as seen in TSIA’s Cloud 40 index). As the stewards of growth and profitability for their companies, Product Management can and must effectively counter these trends.

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How running a remote brand sprint helped us tell our company’s story

Miro

How running a remote brand sprint helped us tell our company’s storyIn case you hadn’t heard yet, we recently announced that RealtimeBoard is now Miro and revealed our new branding, inspired by the groundbreaking and innovative Spanish painter Joan Miró. And while this transformation took place quickly, it also required a lot of thought and […].

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How to uproot entrenched processes and plant the seeds for transformation

DISQO

If success in the digital age were as simple as calling for a transformation or reorganization (yet alone two or three), companies born in the industrial age would be thriving and there’d be no Netflix, Uber, or Airbnb. That’s clearly not the case though. According to an article in Harvard Business Review, a study of 57 reorgs found that fewer than one-third produced any meaningful improvement in performance: “Most had no effect, and some actually destroyed value.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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The Role of Market Segmentation in XaaS (Anything-as-a-Service)

TSIA

Over the past decade, technology providers have been facing three daunting and relentless trends: Commoditization of technology capabilities (as seen in TSIA’s Technology & Service 50 index). The shift to subscription-based offers. The unprofitable and unscalable nature of many subscription offers (as seen in TSIA’s Cloud 40 index). As the stewards of growth and profitability for their companies, Product Management can and must effectively counter these trends.

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How to uproot entrenched processes and plant the seeds for transformation

DISQO

If success in the digital age were as simple as calling for a transformation or reorganization (yet alone two or three), companies born in the industrial age would be thriving and there’d be no Netflix, Uber, or Airbnb. That’s clearly not the case though. According to an article in Harvard Business Review, a study of 57 reorgs found that fewer than one-third produced any meaningful improvement in performance: “Most had no effect, and some actually destroyed value.

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The Role of Market Segmentation in XaaS (Anything-as-a-Service)

TSIA

Over the past decade, technology providers have been facing three daunting and relentless trends: Commoditization of technology capabilities (as seen in TSIA’s Technology & Service 50 index). The shift to subscription-based offers. The unprofitable and unscalable nature of many subscription offers (as seen in TSIA’s Cloud 40 index). As the stewards of growth and profitability for their companies, Product Management can and must effectively counter these trends.

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A ‘Madness’-Ready StubHub: Another Day at the Office

StubHub

By Marty Boos, Chief Information Officer They call it March Madness for a reason?—?and it’s not just the diehard basketball fans who get to experience it. As you might imagine, at StubHub we experience our own version of Madness. In fact, we’re built for it. And in this era of modernization, we’re thriving on it. Over the course of this month, 67 college basketball games will be played at venues across the country.

Banking 40
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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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What makes a world-class CMO in 2019? And what makes them fail?

Intercom, Inc.

Few roles in business are as fraught with uncertainty as that of the Chief Marketing Officer. In many companies, they’re still viewed as black sheep – the lone executive in the C-suite operating with amorphous goals, responsibilities and unclear definitions of success. This is in large part a reflection of marketing today, a world where the scope of marketing activities has broadened significantly.

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Can there be an all-in-one product management tool?

ProductBoard

This is a question we hear a lot. What is the best product management tool? Often this discussion goes down one of two paths. On the first path, what often follows is a laundry list of tools that often includes Slack, Trello, Jira, Google Docs, and so on. It’s interesting how often those are brought up as answers given that the question is often about a single tool.