Tue.Feb 21, 2023

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The first 90 day plan for new product leaders

Mind the Product

In this guest post, Shubhansha Agrawal, Head of Product at Yelp comprehensively breaks down the first 30/60/90 days of a product leader based on the lessons she has learned in her extensive career. [.] Read more » The post The first 90 day plan for new product leaders appeared first on Mind the Product.

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Talking to Users During Product Development: The Challenges and Lessons Learned

The Product Coalition

Let’s explore the reasons teams engage customers and the challenges they are likely to face in doing so In the past, I have written a post on how to start engaging customers without going into reasons why that may be helpful. Engaging end users in the product development process has become a textbook truth, hailed as the surefire way to build solutions that solve real problems.

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Heap vs Pendo: Which is the Superior Product Analytics Tool?

Userpilot

Heap vs Pendo? If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. In this article, we look at each product's key features, use cases, strengths, and limitations.

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How To Select the Right Pricing Model for Product Monetization Opportunities

The Product Coalition

Photo by charlesdeluvio on Unsplash The success of a product, apart from the product itself, often hinges on how a company chooses to leverage its monetization opportunities. Some opt for the direct approach, leveraging tried-and-true advertising. Others would rather collaborate, opting for commercial partnerships to jumpstart new user acquisitions.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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How to Overcome 7 Common Challenges in Global Product Management

Gocious Blog

It's no secret that developing products come with many challenges. Some of them are unpredictable, while others can be avoided with better planning and preparations. Issues often arise from internal factors, including miscommunication, information silos, and differing opinions. Some issues occur due to external factors, such as supply shortages or market demands.

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The Startup’s Guide to Customer Advocacy: How to Get Closer to Your Champions

First Round Review

Customer advocacy is more than just case studies. Kalina Bryant (formerly of Asana, Talkdesk and Marketo) shares tactical advice for turning customers into advocates, with tailored pointers for startups on a budget.

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User Adoption in SaaS: Definition, Strategies, Tools, and More

Userpilot

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? And your role at a customer success team? In this post, we’ll clarify what user adoption is, explain the best practices, and share some tools you can leverage to make a bigger impact in your job.

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Why Startups Fail and How to Prevent It

TurnKey Labs

Key takeaways: Why startups fail? It’s typically due to one or more key factors, such as a lack of preparation and planning, poor understanding of the target customer’s needs, and/or not developing a product or service that adequately solves customer pain points (which is more commonly known as not achieving “product-market fit”).

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Making the Cut: How to Make Sure Your Software is Indispensable in a Down Economy

Qrvey

SaaS applications have enjoyed years of ongoing growth as vital drivers of business productivity. However, the stability of SaaS revenue run rates are not guaranteed. The global economy is poised to slow further, according to the IMF, and US consumer confidence declined in January 2023. Facing an economic downturn, companies and consumers alike will strive.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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Appcues vs Walkme which is better for customer feedback

Userpilot

Appcues or Walkme – which is the best tool for customer feedback? And are there any in-app onboarding software alternatives that might fit your needs better? With so many different customer feedback tools on review sites, it’s a bit tricky to really choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done.

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Integrate eG Enterprise with Multiple ITSM Tools at the Same Time

eG Innovations

eG Enterprise Introduces the Ability to Integrate End-to-End Monitoring with Multiple ITSM Systems Previous versions of eG Enterprise limited the eG Manager integration to a single ITSM system such as ServiceNow ITSM , Autotask, JIRA or others. This limitation was particularly cumbersome for SaaS and MSP (Managed Service Provider) deployments where each tenant/customer may have had their own preferred ITSM system.

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Pendo vs Apty: Which is Better For Customer Feedback

Userpilot

Is Pendo or Apty the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

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What We Can Learn Today from 20 Years of the CUE Studies

dscout People Nerds

The CUE studies focused on researching user experience research itself. How meta!

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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Pendo vs Spekit: Which is Better For Customer Feedback

Userpilot

Is Pendo or Spekit the best tool for customer feedback? And is there a better in-app feedback software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget.

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How did a Zambian architect become a Tokyo-based UX designer after studying at Stanford? – Interview with Nondo Sikazwe Part-1

freshtrax

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. Likewise, the rate of foreign designers based in Tokyo also has increased, making it easy to find remarkably talented ones in town who are globally minded and have deep insights into the design industry.

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Chameleon vs Apty – Which is Better for No-Code Growth?

Userpilot

Which tool for no-code growth is worth your time and money; Chameleon or Apty? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Before you select a tool, you need to consider your priorities and the functionalities you need to get the job done.

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5 Ways to Communicate With the Anti-Persona

UserInterviews

Learn how to identify your less-than-ideal users and communicate with the customers you don’t want.

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Build Your Best Product Strategy: An Action Plan You Can Start Now

As your company grows and your product matures, so too should your product strategy. Drawing from their decades of experience as product leaders, Stanford Online instructors Donna Novitsky and Laura Marino share best practices for defining your product strategy at each stage of company growth. Get practical, real-world product strategy tips from experts who have lived through the same challenges you’re currently facing.

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Pendo vs Userlane – Which Is Better for No-Code Growth?

Userpilot

Which tool for no-code growth is worth your time and money; Pendo or Userlane? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Before you select a tool, you need to consider your priorities and the functionalities you need to get the job done.

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Why We Partnered With Pavilion to Share Product Marketing Expertise

Innovatemap

How do you tell your company’s story? How do you explain the value you provide to buyers? It starts with product marketing. A valuable role at companies of all sizes, product marketing translates features and benefits into value statements that buyers want and understand. As more products enter the market, the demand for product marketing grows. Innovatemap partnered with Pavilion to host a three-week product marketing course, led by one of our industry experts, Leanna Adeola , Principal of Pr

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Appcues vs Spekit – Which Is Better for No-Code Growth?

Userpilot

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Before you select a tool, you need to consider your priorities and the functionalities you need to get the job done.

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Scale Customer Success Workflows Through CS Ops

Gainsight

Customer success (CS) is a multifaceted discipline. It’s both art and science. It’s a balance of high-touch and digital-touch interactions. It’s about creating efficiency while also building deep relationships. At the heart of this juggling act is Customer Success Operations (CS Ops). While CS ops is often viewed as a role or even a team, in reality, long before it’s a headcount, it’s a responsibility that often lives on the to-do list of the CS team lead.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Pendo vs Apty: Which Is Better for No-Code Growth?

Userpilot

Which tool for no-code growth is worth your time and money; Pendo or Apty? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Before you select a tool, you need to consider your priorities and the functionalities you need to get the job done.

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Twilio Segment’s head of tech alliances on the state of CDP and where product analytics fits in

Mixpanel

The most successful companies today value, analyze, and learn from their customer data. And two tools in many of these companies’ data stacks are a trusted customer data platform (CDP) and a powerful analytics solution. Twilio Segment, the leading CDP solution in the world, recently released its 2023 CDP Report that shows over 90% of its customers have an analytics integration connected to their CDP.

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Pendo vs WalkMe – Which Is Better for No-Code Growth?

Userpilot

Which tool for no-code growth is worth your time and money; Pendo or WalkMe? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Before you select a tool, you need to consider your priorities and the functionalities you need to get the job done.