The Product Coalition

OCTOBER 25, 2021

This month, we’re focusing on all things Product Leadership. Keep an eye out for events, podcasts, blogs, and more! Before we start diving into the ins and outs of leadership in Product Management, it’s important to ask and to understand what we mean by Product Leadership. Who are the people behind it, what does it take to be considered a Product Leader and, what are the traits of all-star Product Leaders?

Leadership 179

Leadership User Friction Product Research Customer Experience 179

Intercom, Inc.

OCTOBER 25, 2021

We’re extremely excited to connect with the tech community – in person – at Web Summit in Lisbon from November 1st to 4th. This year’s event will be especially significant, as thousands of people from across the industry gather in person after so long in remote-working isolation. We can’t wait to see old friends and make new ones. The Intercom team is looking forward to showcasing our latest features and improvements to the world’s leading Business Messenger and powerful customer sup

Customer Communications 198

Customer Communications Startups Events Customer Experience 198

The Product Coalition

OCTOBER 25, 2021

Defining the right product metrics is a common challenge for product leaders. There are many things to consider at the strategic level, but the details also matter a lot. Here is a quick method to make sure what you measure truly answers the important questions. Photo by Clementina Toso on Unsplash Working as hard as we do, the weekend is a must-have time for relaxation.

User Testing 176

User Testing Magazine Product Research Research Software 176

Product Management University

OCTOBER 25, 2021

B2B Product Manager October 2021. We continue the theme of preparing those coming from technical roles into product management. The goal is to help them succeed right out of the gate with stronger market and customer domain expertise. Also on tap this month, overcoming a few myths behind product marketing and the importance of the agenda for a demo discovery meeting.

B2B 130

B2B Product Research Product Management Product Manager 130

Advertisement

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

Mind the Product

OCTOBER 25, 2021

In this #mtpcon London+EMEA keynote Georgie Smallwood, CPO at Tier Mobility, explains why an understanding of outcomes and impacts are essential to successful product management. In brief: Outcomes are an important component of a successful business, along with strategy, purpose, and skills. What we want to deliver is impact – if there’s a great roadmap, [.

Roadmap 126

Roadmap Strategy Product Management Product Manager 126

BrainMates

OCTOBER 25, 2021

One of the biggest challenges as a Product Leader is bringing your diverse internal and external stakeholders to align their focus and resources behind the North Star you have defined in your Product Vision and Strategy. Product teams and their stakeholders working remotely during much of the pandemic has meant we’ve had to do our jobs differently.

Management 98

Management Management Vision Product Management 98

Gainsight

OCTOBER 25, 2021

Constant feedback is the lifeblood pumping into every successful product delivery. And if you want to unleash a steady flow of products and features that your users love, you have to keep your finger on their pulse constantly. Product feedback loops are the ultimate tool for scanning a user’s experience, pinpointing product shortfalls, and boosting your product.

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

Product Innovation Educators

OCTOBER 25, 2021

The process of creating ideas – for product managers. Today we are talking about the 7 habits of creative people. For such a discussion, we need a truly creative person, and that is why Nathan Phillips is with us. He is cofounder of Technology, Humans And Taste (THAT). Nathan leads the development of a proprietary collaborative methodology, which invites diverse and unfamiliar collaborators to co-create innovative concepts, leveraging AI to supercharge ideas.

Construction 81

Construction Data Visualization Naming Technology 81

NextBigWhat

OCTOBER 25, 2021

Is building a B2B MVP different from a B2C MVP? Does it require a different approach in the context of SaaS? How should one go about it? All of this and more in this clip with Anjali Kumari. Anjali Kumari is the Senior Director of Product Management at Thoughtspot. She earlier held senior Product roles at Capillary Technologies and Myntra. FWD Radio brings you actionable bite-sized insights from the best professionals in the industry.

B2B 52

B2B B2C Technology Product Management 52

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

CONTACT Software

OCTOBER 25, 2021

Modern software should be without barriers. But what kind of barriers can software have and for whom? And how can software companies eliminate them? The general understanding of accessible software mostly refers to the fact that people with disabilities or other physical limitations can use it well. For example, software designed in this way reduces … Continue reading "Digital accessibility for everyone".

Reference 52

Reference UX 52

Userpilot

OCTOBER 25, 2021

Confused about which product adoption metrics you need to measure? Improving product adoption in SaaS is all about being at the right place at the right time. Or, in SaaS terms – prompting users to engage with the right features at the right moment. And measuring the right product adoption metrics will help you optimize your product adoption strategy.

Analytic Tools 105

Analytic Tools Onboarding KPIs Data Visualization Reporting Tools 105

Mixpanel

OCTOBER 25, 2021

Imagine your ideal customer discovering your product for the first time. It’s exactly the kind of tool they want to include in their tech stack. They’re eager to give it a try before they invite their teammates, so they opt for a free trial only to realize it’s not quite clear where to start. There is no onboarding tour, help docs don’t provide the answers they need, while the response time for support is 48 hours.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software User Testing 59

Userpilot

OCTOBER 25, 2021

If you're looking to highlight important onboarding tasks for your new customers, you may have considered using a Pendo onboarding checklist. The purpose of a checklist is to keep key tasks top of mind for your users, thereby maximizing the odds of users becoming activated. Pendo's checklists are a little hard to find: they're embedded in the Resource Center feature, which isn't accessible for free users.

Feedback Software 98

Feedback Software User Testing Customer Experience Customer Feedback 98

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research