Tue.Jan 18, 2022

Accelerate Your PM Career Trajectory in 2022! [+Webinar]

280 Group

Let’s learn from experts about how PMs can accelerate their careers with the right personal development plan.

The Leadership Side of Product Management – What Does It Really Mean?


The leadership side of product management reaches its pinnacle when you have the complete trust of executives, marketing, sales, engineering, finance, customer success, and customers. The real question is, how do you get there? Product management leadership comes in two flavors.


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??Product design practices to spur customer adoption in any industry

Mind the Product

In this piece, I will not only explain the importance of truly putting the customer behind the driver’s seat when it comes to product design, but will also delve into tips and best practices that design teams can actively work to integrate into their processes [.] Read more » The post ??Product

Five Questions to Create Your Successful (Hybrid Remote) Cluster Team

Johanna Rothman

I'm seeing different kinds of “hybrid remote” teams these days. I already wrote about satellite teams (see Five Tips for Your Successful (Hybrid Remote) Satellite Team ). Now, I'm also seeing cluster teams.

Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Moving from individual contributor to product leader – Jason Knight on The Product Experience

Mind the Product

There's a huge shift that takes place when you move from managing a product (with a team) to leading a product team. Jason Knight joined us on the podcast to talk about some of the lessons he's learned along his journey. [.]

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Business of Software Conference Program 2022 – Online & In-person

Business of Software Conference

Our big news in 2022 – online grows and in-person conferences coming back. Online conferences are here to stay. In 2022 at Business of Software, we’re building on the success of our online program in 2021 with a series of six one-day online conferences over the year.

15 Best New Product Release Email Examples + Best Practices


Can a new product release email influence your product adoption rates? Why are product release emails important for a successful product launch strategy? If you’re looking for answers to the above questions, we’ve got you covered.

The ultimate guide to mapping your product management career path


How do you start a career in product management? And what exactly is a typical product manager career path? We’ll be exploring these questions throughout this post. Why pursue a career in product management?

2021 Year in Review: Most Popular Content


With 2022 already here and off to a great start, we are excited to continue to innovate how product-centric companies strategize, prioritize, build and deliver products to accelerate outcomes.

Knowing What Products Not to Build: A Case Study With NBC Universal

Knowing what not to build is just as important as what to build when it comes to product development. Learn how NBC Universal saved millions by knowing what not to build and created a more cohesive customer experience with Feedback Loop.

What is the Product Manager Career Path?

PMLesson's Ace the PM Interview

Many tech professionals follow a product manager career path because it blends responsibilities and exciting job duties. Product managers are often called "mini-CEOs" because of the influence they have at a company. They manage complex products and work with team members in all departments.

BoS Conference Europe 2022

Business of Software Conference

Cambridge, UK 4-5 April. It’s been a while since we have run in person conferences. Did you miss them? We think we can run them safely again, albeit with some differences. We may have made some changes but we think it’s time to experience some real world meetings again.

How to CSM When Your Product Sucks: 'As the World Churns' Episode 1


"As the World Churns" podcast Episode 1 transcript, featuring guest Jared Orr


Online Conferencing in 2022

Business of Software Conference

“I think I might prefer online networking… The conversations get straight to the point.” ” Tim Burgess, Founder, SheildGEO. This year, a series of one day online BoS Conferences will run in addition to our in-person events. These will be exclusively online.

Omnichannel is Multichannel 2.0

Multichannel and omnichannel marketing are not the same. Many organizations are striving for omnichannel, but it can be a daunting journey—unless you have a map. Download your copy of the ultimate omnichannel guide today!

Azure Active Directory (Azure AD) – 101

eG Innovations

This is a multi-part series that covers monitoring Microsoft Azure Active Directory (AD). In this blog post, which is part 1 of the series, you will learn about and understand Microsoft Azure Active Directory (Azure AD) and how it is different from an on-premises Active Directory (AD).

So Meta: Doing User Research at a UXR Company with Roberta Dombrowski of User Interviews


Being a research team of one, stepping into a leadership role, and the benefits of a formal research practice

Announcing ‘The Intercom Customer Support Trends Report for 2022’


Support is changing fast – it’s harder than ever to keep your best customers and agents. So we asked 1,200+ global support leaders about how they’re adapting. Our new report reveals the top five trends transforming support and how to capitalize on them.

10+ Best Live Chat Software Solutions for 2022 (Free,Paid & Open Source)

The Product Coalition

If you are looking for something more on Live Chat software, then this post is for you! Yes, Live chat software! The key that boosts your sales, marketing and customer support. In other words, a supportive hand for all kinds of businesses, from retail e-commerce to B2B software.

Better Learning, Better Results: A Guide for Product and Project Leaders

Continuous improvement is the differentiator that can drive your team to the next level. Download our 4-step guide to collaborative learning and position your team for success.

What is a Preloader and How to Use it Right in Your SaaS – Examples and Best Practices


What is a preloader? What its purpose is, or how it can help you improve your product? This blog post aims to answer those questions and give you a few ideas on how to use this feature to improve the UX of your product.