Tue.Jan 18, 2022

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The Leadership Side of Product Management – What Does It Really Mean?

Product Management University

The leadership side of product management reaches its pinnacle when you have the complete trust of executives, marketing, sales, engineering, finance, customer success, and customers. The real question is, how do you get there? Product management leadership comes in two flavors. As an individual contributor, i.e., product manager. As a product management team steering a portfolio.

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??Product design practices to spur customer adoption in any industry

Mind the Product

In this piece, I will not only explain the importance of truly putting the customer behind the driver’s seat when it comes to product design, but will also delve into tips and best practices that design teams can actively work to integrate into their processes [.] Read more » The post ??Product design practices to spur customer adoption in any industry appeared first on Mind the Product.

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Announcing ‘The Intercom Customer Support Trends Report for 2022’

Intercom, Inc.

Support is changing fast – it’s harder than ever to keep your best customers and agents. So we asked 1,200+ global support leaders about how they’re adapting. Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report.

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Moving from individual contributor to product leader – Jason Knight on The Product Experience

Mind the Product

There's a huge shift that takes place when you move from managing a product (with a team) to leading a product team. Jason Knight joined us on the podcast to talk about some of the lessons he's learned along his journey. [.] Read more » The post Moving from individual contributor to product leader – Jason Knight on The Product Experience appeared first on Mind the Product.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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How Much a Sprint Costs

The Product Coalition

bulbman.art Every Sprint Planning is an investment decision. For a two-week Scrum iteration, Product Owners invest an average amount of 26.000 € without having to justify this decision from a controlling point of view. Let’s take an average Scrum team as an example. The team size is based on the recommendation of the Scrum Guide to create a team of 10 or fewer people [1], the discussions about the perfect team size within the Scrum community [3] and last but not least, my experience after develo

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The ultimate guide to mapping your product management career path

ProductBoard

How do you start a career in product management? And what exactly is a typical product manager career path? We’ll be exploring these questions throughout this post. Why pursue a career in product management? To begin, let’s consider a simple question: Why would you want to start a career as a product manager? There are several reasons why a career in product management can be appealing to a wide.

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So Meta: Doing User Research at a UXR Company with Roberta Dombrowski of User Interviews

UserInterviews

Being a research team of one, stepping into a leadership role, and the benefits of a formal research practice.

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2021 Year in Review: Most Popular Content

Dragonboat

With 2022 already here and off to a great start, we are excited to continue to innovate how product-centric companies strategize, prioritize, build and deliver products to accelerate outcomes. But, we also know it’s important to take a moment to reflect on all the things that we achieved last year. One of the best things […]. The post 2021 Year in Review: Most Popular Content appeared first on Dragonboat - Responsive PPM.

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What is the Product Manager Career Path?

PMLesson's Ace the PM Interview

Many tech professionals follow a product manager career path because it blends responsibilities and exciting job duties. Product managers are often called "mini-CEOs" because of the influence they have at a company. They manage complex products and work with team members in all departments. While you may be familiar with or have worked alongside product managers before, you may not know what the typical PM career path looks like.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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BoS Conference Europe 2022

Business of Software Conference

Cambridge, UK 4-5 April. It’s been a while since we have run in person conferences. Did you miss them? We think we can run them safely again, albeit with some differences. We may have made some changes but we think it’s time to experience some real world meetings again. BoS Conf Europe returns to Churchill College, Cambridge, UK and will run 4-5 April 2022 with an informal welcome reception on the Sunday evening before the conference begins.

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How to CSM When Your Product Sucks: 'As the World Churns' Episode 1

UserIQ

"As the World Churns" podcast Episode 1 transcript, featuring guest Jared Orr:

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Online Conferencing in 2022

Business of Software Conference

“I think I might prefer online networking… The conversations get straight to the point.” Tim Burgess, Founder, SheildGEO. This year, a series of one day online BoS Conferences will run in addition to our in-person events. These will be exclusively online. The in-person ones will be exclusively in-person. We have yet to find a hybrid solution that actually works well and gives those in the room and those online positive experiences.

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15 Best New Product Release Email Examples + Best Practices

Userpilot

Can a new product release email influence your product adoption rates? Why are product release emails important for a successful product launch strategy? If you’re looking for answers to the above questions, we’ve got you covered. This article covers the why and how behind using emails during new product launch campaigns along with a curated list of new product release emails.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Azure Active Directory (Azure AD) – 101

eG Innovations

This is a multi-part series that covers monitoring Microsoft Azure Active Directory (AD). In this blog post, which is part 1 of the series, you will learn about and understand Microsoft Azure Active Directory (Azure AD) and how it is different from an on-premises Active Directory (AD). As technology keeps evolving, companies increasingly look to technologies like Cloud Computing to expand, modernize and stay competitive, and in doing so companies can expose themselves to risks.

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What is a Preloader and How to Use it Right in Your SaaS – Examples and Best Practices

Userpilot

What is a preloader? What its purpose is, or how it can help you improve your product? This blog post aims to answer those questions and give you a few ideas on how to use this feature to improve the UX of your product. We have also prepared a list of 11 great preloader examples to inspire your own design. TL;DR. A preloader, also known, as a loading page, or preloading screen it’s the loading animation or static image that shows on your screen while the main app is loading in the backgrou

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Business of Software Conference Program 2022 – Online & In-person

Business of Software Conference

Our big news in 2022 – online grows and in-person conferences coming back. Online conferences are here to stay. In 2022 at Business of Software, we’re building on the success of our online program in 2021 with a series of six one-day online conferences over the year. We’re also pleased to be launching our in-person conferences – just not quite like old times.

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10+ Best Live Chat Software Solutions for 2022 (Free,Paid & Open Source)

The Product Coalition

If you are looking for something more on Live Chat software, then this post is for you! Yes, Live chat software! The key that boosts your sales, marketing and customer support. In other words, a supportive hand for all kinds of businesses, from retail e-commerce to B2B software. They are the perfect tool that ensures the businesses with real-time conversion of leads with personalized assistance that can increase businesses efficiency.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.