Wed.May 15, 2019

World Product Day: Product Metrics for Noobs by Jeff Patton

Mind the Product

World Product Day is here, and we’re already seeing great conversations happening around the globe! For many cities, it’s not too late to join your local meetup or celebrate with your team.

Tactical Ideas for Agile Budgeting, Part 1

Johanna Rothman

Too often, organizations want to budget for an entire year. The managers run around for two or three months in advance of that fiscal year, attempting to predict a ton of things: Estimates for not-well-defined projects or features, Capital equipment or tool needs, “Headcount” aka, people needed. Then, the organization doesn't finalize the budget until after the year starts.

Agile 67

Remote life hacks from the Miro team

RealtimeBoard

Remote life hacks from the Miro team: no-meeting Fridays, walks around the block, and keeping your camera on Remote work is becoming more and more popular: to hire the best talent from across the world and keep up with the competition, startups and big companies alike are building distributed teams. However, transitioning from a colocated […]. The post Remote life hacks from the Miro team appeared first on MiroBlog | A blog by Miro

The art of the customer follow-up and delightful customer service

Inside Intercom

Part of the ritual of eating a meal in a good restaurant is the waiter asking if you’re enjoying your food and if there is anything else they can get for you.

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica white paper to learn how important conversational AI is to your CX strategy.

World Product Day special – Martin Eriksson & Emily Tate on The Product Experience

Mind the Product

From humble beginnings with 25 people in the back room of a pub in London in May 2010 looking for a group therapy session, the ProductTank meetups have grown to over 180 cities with hundreds of thousands of people signed up.

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Why Your ‘Brilliant’ Technology Fails To Have Impact | Tom Adeyoola, Metail | BoS Europe 2018

Business of Software Conference

Tom Adeyoola, Founder/CEO, Metail. Tom Adeyoola’s self-confessed list of ‘fails’ at previous jobs is… significant. Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. However his current business, Metail, is going from strength to strength.

Do what it takes to drive product growth

The Product Coalition

It’s commonly said that the Product Manager is the “CEO” of the product. In the context of product growth, let’s take that phrase and think about what it can mean. Does it mean that you have unilateral control over product direction? No, because inevitably your users decide the fate of your product.

6 steps for conducting better product discovery

ProductBoard

In Hiten Shah’s article, My Billion Dollar Mistake, he writes about the process of creating KISSmetrics, which became a successful company that helped push the analytics category forward. However, before KISSmetrics, he encountered a few significant obstacles when starting previous companies.

The Collision of Product Management and Product Ownership

The Product Coalition

A story of love, hate, oppression and triumph I’ll admit, I’ve started to fall out of love with agile over the past year or so?—?don’t don’t get me wrong it’s great, we’re still friends?—?I

Embedded BI and Analytics: Best Practices to Monetize Your Data

Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst

By creating innovative analytics products and expanding into new markets, more and more companies are discovering new potential revenue streams. Join Azmat Tanauli, Senior Director of Product Strategy at Birst, as he walks you through how data that you're likely already collecting can be transformed into revenue!

How to Prepare for Atlassian Certification – Part 1: Study & Exam Strategies

Modus Create

Achieving certification from Atlassian is one powerful way to create distinction for yourself among your peers and the millions of everyday users who login to Jira and Confluence daily. Interested in becoming certified? The ACP-600 and ACP-300 exams will challenge your knowledge and understanding of the Atlassian product suite. We’ve been there, done that and some of our team members actually bought the t-shirt !