Mind the Product

MAY 15, 2019

World Product Day is here, and we’re already seeing great conversations happening around the globe! For many cities, it’s not too late to join your local meetup or celebrate with your team. In the meantime enjoy the insights coming out of our first meetup of the day – ProductTank Auckland. Happy #worldproductday! In the first talk of this year’s World Product Day at ProductTank Auckland, Jeff Patton sheds light on product metrics.

Customer Experience 149

Customer Experience Data Visualization Customer Feedback Reference 149

Johanna Rothman

MAY 15, 2019

Too often, organizations want to budget for an entire year. The managers run around for two or three months in advance of that fiscal year, attempting to predict a ton of things: Estimates for not-well-defined projects or features, Capital equipment or tool needs, “Headcount” aka, people needed. Then, the organization doesn't finalize the budget until after the year starts.

Agile 71

Agile Consulting Customer Experience Management 71

Miro

MAY 15, 2019

Remote life hacks from the Miro team: no-meeting Fridays, walks around the block, and keeping your camera on Remote work is becoming more and more popular: to hire the best talent from across the world and keep up with the competition, startups and big companies alike are building distributed teams. However, transitioning from a colocated […].

Startups 87

Startups Blog 87

Intercom, Inc.

MAY 15, 2019

Part of the ritual of eating a meal in a good restaurant is the waiter asking if you’re enjoying your food and if there is anything else they can get for you. Now, you might not think much about that particular restaurant practice – after all, it’s just a simple customer follow-up question shortly after your food has arrived. However, there are a few lessons in this simple example of customer service that are valuable for anyone who works in customer support.

Customer Experience 199

Customer Experience Inbound Customer Satisfaction Product Research 199

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

Mind the Product

MAY 15, 2019

From humble beginnings with 25 people in the back room of a pub in London in May 2010 looking for a group therapy session, the ProductTank meetups have grown to over 180 cities with hundreds of thousands of people signed up. We grabbed co-founder Martin Eriksson and Dallas organiser Emily Tate (now also US General Manager for Mind the Product) for a chat about developing the community, what makes it special, and why you – yes, you!

Product Research 110

Product Research Entertainment Startups Education 110

ProductBoard

MAY 15, 2019

In Hiten Shah’s article, My Billion Dollar Mistake, he writes about the process of creating KISSmetrics, which became a successful company that helped push the analytics category forward. However, before KISSmetrics, he encountered a few significant obstacles when starting previous companies. His first product was an analytics platform for Facebook App Developers.

Product Research 76

Product Research Analytic Tools Article Development 76

The Product Coalition

MAY 15, 2019

IoT has been around the technology world for more than three and half decades; however, until the smart mobility introduced, it was mostly in the concept phase. Smartphones offered IoT the desired portability and connectivity. Undoubtedly, smart apps also received a lot from IoT. The blend of smart mobile app development and IoT are making the mobility more interesting.

Technical Review 62

Technical Review Development Software Review Travel 62

nulab

MAY 15, 2019

Whether you’re planning a months-long journey or a day of sightseeing, having a plan helps you pace yourself. The same goes for projects. Knowing key milestones helps you figure out what needs to be done and by when. Not only is does this make it easier to assign resources, plan budgets, and ensure timely delivery, but emotionally, it makes the whole thing more manageable because you can tackle it piece by piece.

Data Visualization 69

Data Visualization Weak Development Team Reporting Tools Software Review 69

The Product Coalition

MAY 15, 2019

It’s commonly said that the Product Manager is the “CEO” of the product. In the context of product growth, let’s take that phrase and think about what it can mean. Does it mean that you have unilateral control over product direction? No, because inevitably your users decide the fate of your product. In addition, product development is never the source of one mind.

Leadership 60

Leadership Customer Experience User Testing Customer Feedback 60

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

Business of Software Conference

MAY 15, 2019

Tom Adeyoola, Founder/CEO, Metail. Tom Adeyoola’s self-confessed list of ‘fails’ at previous jobs is… significant. Technology launched before the market was ready, a funded company run into the grown, struggling to reach the heights of an American counterpart. However his current business, Metail, is going from strength to strength.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Nulab

MAY 15, 2019

We are currently patching this vulnerability as quickly as possible. Information about this vulnerability: CVE-2018-12126?Microarchitectural Store Buffer Data Sampling (MSBDS). CVE-2018-12130?Microarchitectural Fill Buffer Data Sampling (MFBDS). CVE-2018-12127?Microarchitectural Load Port Data Sampling (MLPDS). CVE-2018-11091?Microarchitectural Data Sampling Uncacheable Memory (MDSUM).

Data Visualization 45

Data Visualization Information Development 45

Modus Create

MAY 15, 2019

Achieving certification from Atlassian is one powerful way to create distinction for yourself among your peers and the millions of everyday users who login to Jira and Confluence daily. Interested in becoming certified? The ACP-600 and ACP-300 exams will challenge your knowledge and understanding of the Atlassian product suite. We’ve been there, done that and some of our team members actually bought the t-shirt !

Certifications 15

Certifications Strategy Software Review Customer Experience 15