Userpilot

APRIL 16, 2025

When your company adopts multiple SaaS solutions to drive productivity, you unknowingly create a perfect storm for data fragmentation. Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Sound familiar? This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make inform

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Productside

APRIL 16, 2025

Productside | Product Management Courses & Training Breaking the Silos: How Product and Engineering Build Better Together In Season 3 of Productside Stories , we sat down with Guy Gershoni , Head of Engineering at genesIT, for a candid conversation on what it really takes to build great products in todays complex tech environments. With over two decades in engineering and a career shaped by deep partnerships with product leaders, Guy brought a clear-eyed perspective to the tableone thats gro

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

Product Talk

APRIL 16, 2025

A few years ago I was drowning in administrative work. To deliver high-quality online courses we were patching together several different tools to create a good student experience. We used Teachable as our course platform, Slack for our community, Zoom for our live sessions, Google Calendar to send out course invites, Miro for collaboration, and Mailchimp to send out course emails.

Feedback Software 163

Feedback Software Product Research Customer Experience User Testing 163

The Product Guy

APRIL 16, 2025

Innovation doesnt mean chasing every idea or launching fast for the sake of it. It means creating space for experiments, reflection, and learning – even when things dont go as planned. In our newest Patreon-exclusive article , part of the Roadmap to Mastery series, we explore: What makes experimentation actually work in a team setting How to help people take smart risks and learn from what doesnt go right Case studies where iteration, not perfection, led to lasting improvements in engageme

Framework 150

Framework Roadmap Leadership Article 150

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Feedback Software

Mind the Product

APRIL 16, 2025

Most organisations dream of building products that delight users. But what happens when the users are your internal teamsand the product is the business itself? In this episode of The Product Experience, Randy Silver sits down with Jo Wickremasinghe, Chief Product & Technology Officer at BPP, to talk about leading transformation at scale. Key TakeawaysInternal Read more » The post How to lead product transformation at scale – Jo Wickremasinghe (CPTO, BPP) appeared first on Mind th

Customer Experience 103

Customer Experience Technology 103

Mind the Product

APRIL 16, 2025

At #mtpcon London 2025, Nesrine Changuel, a seasoned product leader with over 10 years of experience at Google, Spotify, and Microsoft, shared her deep insights on building products that not only meet functional needs but also create powerful emotional connections with users. Her session was a masterclass on how delightthe emotional engagement that users feel Read more » The post Why emotional connection drives successful products: Nesrine Changuel at #mtpcon London (Google, Spotify, Micros

Customer Feedback 103

Customer Feedback Customer Experience Product Manager Product Management 103

Gainsight

APRIL 16, 2025

Theres something that happens when you sit in a post-sale leadership seat long enough. You start thinking in functions. In roadmaps. In metrics. But heres the mindset shift were inviting you to make today: Your customers dont experience your company through departments, job titles, or tech stacks. They experience your company aswell, your company (and product) as one journey.

Customer Experience 52

Customer Experience Analytic Tools Research Software User Testing 52

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. By using in-app support solutions for quicker issue resolution, you can maintain smooth experiences without sacrificing precious hours. Here, we look at the best help desk software so you can choose the right fit and continue giving your customers the best experience.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

DevelopmentCorporate

APRIL 16, 2025

The Evolution of Private Equity Operating Partners The private equity landscape has changed significantly. Operational excellence is now a primary focus, replacing the previous emphasis on financial engineering. This signifies a fundamental shift in how private equity firms generate value. They're moving away from simply structuring deals and towards actively managing their portfolio companies.

Engineering 52

Engineering Development Management Management 52

Advertisement

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

Product Management

Product Culture

APRIL 16, 2025

Learn the org structure of your company and you learn who the crucial stakeholders are. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Finance 52

Finance Customer Experience Naming Roadmap 52

Johanna Rothman

APRIL 16, 2025

How do you start a piece of writing? I often start with a “story,” an anecdote about a person with a problem. Long ago, I read a project status report from Clive. It was so boring that I skimmed itonly to read this as the last sentence: “This project is at substantial risk of not being able to finish for the scheduled demo.” That's after fifteen pages of all positive metrics, explanations of what the individuals and team had finished, and all kinds of other positive outco

Workshop 52

Workshop Demo Positioning Development 52

Alchemer Mobile

APRIL 16, 2025

For tech companies, customer feedback is an always-on faucet flowing through surveys, reviews, in-product interactions, and website engagement. The problem? This feedback is often scattered across different channels, making it hard to piece together a cohesive picture of what customers really think and feel. The key to overcoming these challenges? An omnichannel feedback strategy that consolidates all customer touchpoints into one comprehensive view, allowing teams to make informed, data-driven

Feedback Software 130

Feedback Software Customer Feedback User Testing Technical Review 130

Alchemer Mobile

APRIL 16, 2025

As organizations strive to improve and scale their CX programs, integrating feedback into business systems and automating processes has become essential. But how exactly do feedback integrations and automation work in practice? Let’s explore three different examples. The three examples showcase how integrations help organizations overcome the common challenges in customer experience programs, leading to faster, smarter, and more personalized actions.

Data Visualization 130

Data Visualization Feedback Software Reporting Tools Analytic Tools 130

Advertisement

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

Management