Tue.Mar 30, 2021

article thumbnail

How to Build a Voice of the Customer Program from Scratch

ProductCraft

After hearing “feedback is a gift” repeated over and over again, I’ve finally worked up the motivation to actually submit feedback to companies whose products and services I rely on—both at work and in my personal life. What do the companies I regard as the “best” have in common? They acknowledge my feedback, and keep. Read more » The post How to Build a Voice of the Customer Program from Scratch appeared first on ProductCraft by Pendo.

article thumbnail

The importance of metrics maturity for evidence-driven teams

Mind the Product

Everyone wants to be in an evidence-driven team, using research and data to drive their product decisions. We all know it’s the best way to work, but what does it mean in practice? How can you tell if your team is truly evidence-driven? And if it’s not, how do you change things for the better? [.] Read more » The post The importance of metrics maturity for evidence-driven teams appeared first on Mind the Product.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The Engineering Leader’s Guide to Crafting a Personal Brand that Stands Out From the Crowd

First Round Review

As an Engineering Leader at Help Scout, Anjuan Simmons has carved out a robust side hustle as a public speaker and blogger. Here, he shares his playbook for engineers to get started with personal branding and stand out from the crowd.

Branding 143
article thumbnail

How To Transition Into a Product Management Career

The Product Coalition

How To Transition Into a Product Management Career Continue reading on Product Coalition ».

article thumbnail

Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

article thumbnail

Leadership Tip #4: Admit When You Don’t Know

Johanna Rothman

Someone asks you for information and you don't know the answer. Maybe a senior manager asks, “When can the customers expect this particular feature?” Or your manager asks, “How does this specific architecture work for our product?” A colleague or a person you serve asks, “Why are we doing this?” You might freeze and not be able to answer in the moment.

More Trending

article thumbnail

A review of Empowered, Marty Cagan’s latest deep-dive into product leadership

ProductBoard

“In most product companies, the role of true product leadership is largely missing in action. Instead, there are mainly facilitators, responsible for staffing the in-house (or even worse, outsourced) feature factory, and keeping the trains running on time.” Based on the success of his previous book, Inspired, Marty Cagan was invited to meet with many organizations far beyond Silicon Valley to.

article thumbnail

How do I build a global sales team for my SAAS startup? Raviteja of MoEngage shares his playbook

NextBigWhat

How do I build a global sales team for my SAAS startup? Raviteja, cofounder and CEO of MoEngage shares his playbook. After all, each geography is a new market – goes through zero to one, one to 10 and 10 to N phase. The Ashish Sinha show brings you actionable wisdom on product, growth and org building from the best practitioners out there – all in less than 5 minutes.

article thumbnail

How to “Listen Like you Mean It”

Nir Eyal

The post How to “Listen Like you Mean It” appeared first on Nir and Far.

112
112
article thumbnail

Clubhouse: Have celebrities done more harm than good?

NextBigWhat

Clubhouse feels like Google+ — ashish sinha (@cnha) March 30, 2021. A visit to Clubhouse these days feels like a visit to ghost town. Very few interesting conversations and importantly, none of the celebrities are to be seen there. Rewind to 4 weeks and we had Elon Musk, Zuck, Naval et al organizing these lavish parties and we all stood up outside the gate to join those thousands of listeners.

Naming 75
article thumbnail

Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

article thumbnail

A Common Mistake that Most Product Managers Make

The Product Coalition

Here’s how you can avoid it. Continue reading on Product Coalition ».

article thumbnail

Who Should Product Managers Report to in an Organization?

TSIA

“Where should Product Management report?'' is a very common question across many industries. A search for that term shows 2.8B search results (yes, that’s billion with a B). If you dig into the results, however, you’ll see that it’s full of opinions and does not address the question objectively. Let’s take a look at the facts to find out where your Product Management team belongs in your organization.

article thumbnail

Data Privacy and Driving High-Converting Traffic to Your Brand

AB Tasty

AB Tasty Partner guest post from Sarah Davis Content Marketing Specialist at ROI Revolution Noel Liotta Business Development Manager at ROI Revolution As digital practices have evolved, the ability to personalize and target messaging to the individual consumer has become increasingly accurate and powerful. If a brand can understand their audience and deliver […].

article thumbnail

Bain Public to take part in a Product Management conversation on One Knight in Product podcast.

Bain Public

(Montreal, Canada) – Paul Ortchanian, Founder, CEO, Head of Product of Bain Public joins Jason Knight, creator, host, producer, editor and promoter of the One Knight in Product podcast. The podcast is a fireside chat style podcast where Jason aims to speak to people in and around digital product management, get their perspectives, learn from their experiences and share their stories.

article thumbnail

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

article thumbnail

You’re Invited to Innovatemap’s Design Team Standup

Innovatemap

Every Wednesday morning, Innovatemap design team members are gathering, sharing, learning and often laughing. This all takes place during the weekly design team standup meetings (standing purely optional, so take a seat if you prefer). It’s not unusual that a team would meet each week on a particular day and at a particular time — many teams do that.

article thumbnail

Who Should Product Managers Report to in an Organization?

TSIA

“Where should Product Management report?'' is a very common question across many industries. A search for that term shows 2.8B search results (yes, that’s billion with a B). If you dig into the results, however, you’ll see that it’s full of opinions and does not address the question objectively. Let’s take a look at the facts to find out where your Product Management team belongs in your organization.

article thumbnail

How to Support Your Colleagues Right Now: Approaches for Healthier Research Team Dynamics

dscout People Nerds

Breaking through burnout is a team sport. Internal surveys and “venting sessions” can help. .

52
article thumbnail

The Engineering Leader’s Guide to Crafting a Personal Brand that Stands Out From the Crowd

First Round Review

As an Engineering Leader at Help Scout, Anjuan Simmons has carved out a robust side hustle as a public speaker and blogger. Here, he shares his playbook for engineers to get started with personal branding and stand out from the crowd.

article thumbnail

Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

article thumbnail

Innovation From The Edges: Using dscout to Learn From Users with Access Needs

dscout People Nerds

How Motional conducted remote “ride-along” research to gather product-shaping journey data.

article thumbnail

14 years building BoS

Business of Software Conference

After over a decade of hosting BoS Conferences, and inviting hundreds of smart and amazing people to come and learn and share their experiences with one another at conferences across the globe, it was about time someone sat BoS’s Mark Littlewood down to find out what he has learnt, enjoyed, and tore his hair out over in his journey running Business of Software.

article thumbnail

How self-serve product analytics empowers teams to be data-informed (insights from ZipRecruiter, GoDaddy, RingCentral, and more)

Mixpanel

Almost every company strives to be data-informed, which can lead to a tendency to collect product data in droves. But, too often, only a select few are given the ability to actually distill product data into real insights. What’s with this data gatekeeping? For starters, data isn’t always easily accessible to those who need it. Engineers, product leads, growth marketers, and executives all need data to do their work, but are often limited due to the complexities of data storage and q