Wed.Jul 08, 2020

Opportunity Mapping: An Essential Skill for Driving Product Outcomes

Product Talk

The following is an excerpt from my upcoming book, Continuous Discovery Habits. It’s the opening to my chapter on Opportunity Mapping. Read to the end for an exciting new announcement. “To

How to build better digital products with continuous feedback cycles?

The Product Coalition

Looking to build better user experiences? It’s time to stop passively observing your analytics and start engaging your users. Here is why user engagement is the new key to build innovative experiences. It all starts with user feedback.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

A Pledge to Increase Fairness in Amplitude’s Machine Learning Systems

Amplitude

Contributing authors: Jenny Chang, Bilal Mahmood, Cindy Rogers. Machine learning is a tool. A powerful tool, but built by humans, and therefore a product of the biases, data, and context we use it in.

Beware of Scams for Writing and Otherwise

Johanna Rothman

While a pandemic might bring out the best and the worst of us, scams persist. I received an email this morning from a so-called “self-publishing” company. They are quite happy to help me get my book to traditional publishers.

Social Collaborative Management: Harnessing the Power of the Many

Speaker: Peter Taylor, Speaker & Author of The Lazy Project Manager

Social Collaborative Management aims at delivering, at the enterprise level, a common goal for the business while harnessing the performance advantages of a collaborative community. This is a vital paradigm shift that many organisations are trying to understand right now - balancing traditional work and centralised leadership against the value of decentralised teams and trust. But the principles of harnessing collective power, collaboration, and community build an underlying ‘constant change’ capability that is critical in today’s new work environment.

A Surprising Advantage for Subscriptions

Pragmatic Marketing

moments are fun. You know, those light bulb moments when everything suddenly clicks and you come up with a brilliant idea/solution/connection/product/etc. When I was diving deeper into subscriptions to create my new Pragmatic Learning Network course, Accelerate Your Subscription Business , I had several aha! moments, but this one is probably my favorite. Subscriptions are better products.

More Trending

How To Create a Great Product Strategy

The Product Coalition

Continue reading on Product Coalition ». product-roadmap technology agile startup product-management

Another Helping of PM Humor

ProductCraft

We’re bringing back another edition of PM Humor because well, things are still a bit crazy in this world. 2020 remains what some might (generously) call a “wild ride,” but we’re glad to provide everyone with some product management-related chuckles.

5 steps to build a data-driven product development culture

The Product Coalition

Early stages of product development are one of the most exciting times to be a part of the company as a product manager. One of the most… Continue reading on Product Coalition ». product-metrics product-management data-driven-decisions product-development data-analysis

Test Styled Components in Your React App

Split

The design of your application can define its success; therefore, as a developer, you need to think about how to organize your CSS to have the greatest impact.

The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Speaker: Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

It is well known that empathy is a key ingredient in creating lovable products, yet not all products offer the best customer experience. From meeting stringent deadlines to insufficient resources being available to carry out customer research, there is a range of reasons why customer empathy could be missing in product development. Join Esther Kieft, as she breaks down using empathy at a distance to evaluate the problems that customers are experiencing during this global health crisis.

Top 10 Countries to Outsource Software Development in 2020

The Product Coalition

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs.

Out of Warranty

Dear Strategy

On this episode of Dear Strategy, we analyze how customers feel about products that fail outside of their standard warranty periods but long before their normal expected lives.

How to make sure customer feedback stays actionable (pt. 5/6)

The Product Coalition

Process describing the steps below This article is part of a wider guide on how to establish a product discovery framework in your organization.

EdTech Series: 3 Ways Customer Success Can Help EdTech Companies Thrive

Gainsight

The COVID-19 pandemic is fundamentally changing the delivery of education and training in the United States.

The North Star Playbook

Every product needs a North Star. In this guide, we will show you the metrics product managers need to tie product improvements to revenue impact. If you are looking for a more-focused, less-reactive way to work, this guide is for you.

How Asana builds b2b product loyalty through design

NextBigWhat

[link] How Asana’s head of experience research drives product loyalty and innovation through design—and reimagines the dynamics of modern work in the process.

B2B 52

The end of “good enough” – and the rise of conversational support

Inside Intercom

Support has changed in innumerable ways, from the emergence of call centers ( yes, phones were novel once ) to the shift to social media. But one thing has not: what customers want.

ONE THING on Awesome Agile Retrospectives

Product Culture

Most of us can remember a time where it felt great to be on a team: everyone was on the same wavelength and you were happy and hyperproductive. How to replicate it? One way is to run what I call an Awesomeness Retrospective. It’s easy to gloss over retrospectives. But in my experience, they can be hugely valuable if you ask the right questions. My favorite conversation starter? How awesome is it being on this team right now?"

How to Transition from Full-time User Researcher to Freelancer

dscout People Nerds

Considering making the leap to freelancing? Use this step-by-step guide to ensure a smoother transition

52

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

A Surprising Advantage for Subscriptions

Pragmatic Marketing

moments are fun. You know, those light bulb moments when everything suddenly clicks and you come up with a brilliant idea/solution/connection/product/etc. When I was diving deeper into subscriptions to create my new Pragmatic Learning Network course, Accelerate Your Subscription Business , I had several aha! moments, but this one is probably my favorite. Subscriptions are better products.