Thu.Oct 06, 2022

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10 Tips for New Product Research and Discovery

ProductPlan

A blank page, much like the one I’m using to write this article, used to scare me. A new product can feel the same way. There’s nothing to build on and so many more risks. There is a place between nothing and a great product that’s full of uncertainty. Earlier in my career, this was nerve-wracking. Now, after a decade of managing products and advising, I find it exciting.

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Risk Is the Product Manager’s Friend

The Product Coalition

Risk is not something to fear and avoid. Understand it and use it. Continue reading on Product Coalition ».

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A note from Eoghan McCabe

Intercom, Inc.

We’ve got an update to share. Today, we announced that Eoghan McCabe, Intercom’s chairman, co-founder and former CEO, is returning to lead the company as CEO. Karen Peacock is stepping down as CEO and transitioning to an advisory role to support through the transition. Below is the email that Eoghan sent to the company after sharing the news with employees at All Hands.

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You Are Too Emotional About Titles!

The Product Coalition

Let’s talk about ways to transition into product management, and genuinely learn what the role entails Continue reading on Product Coalition ».

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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Track regulatory changes in your industry

Roy Madden

Market Intelligence. Stay on top of new or changing regulations that affect your company. Stay on top of new or changing regulations affecting your company with Feedly’s AI Engine. Our new ‘ Regulatory Changes ’ Machine Learning model allows you to: Track the new laws that are affecting your market Monitor the regulations that are affecting new technologies Keep up with any regulatory and clinical trial developments in the biopharma industry.

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User Research Incentives with Nick Baum of Tremendous

UserInterviews

Incentives accelerate recruiting, thank participants, and help you collect better data with UX research—here’s how to manage them well.

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How to Analyze Customer Behavior and Improve In-app Experience

Userpilot

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? What customer data can you collect to derive valuable insights and improve retention? In this piece, we’ll cover everything you need to know about customer behavior analysis. Read on to unlock product growth opportunities! TL;DR. Customer behavior data refers to any customers’ interactions inside the product across the different stages of the customer journey : from engaging with the onboarding c

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How to Enable More Effective Collaboration Between Product and User Research Teams

UserInterviews

Experts at User Interviews and Maze share their thoughts on how best to empower your team through efficient UX research collaboration.

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Customer Communication Management Guide For SaaS Companies

Userpilot

How comprehensive is your SaaS company’s approach to customer communication? If the answer is “not very”, now’s the time to reconsider it. According to research conducted by PWC, one in three consumers would walk away from a brand they love after just one bad customer service experience. That’s why mastering effective communication with your customers in this day and age isn’t a nice-to-have – it’s a business imperative.

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Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

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5 things marketers wish their PMs knew about working together

Mixpanel

Over the course of my career, I’ve sat in dozens of conference rooms, Zoom meetings, retreat centers, and team outings all created with the sole purpose of getting Marketing and Product talking. The two teams often get pitted against each other. As soon as engineering resources are on the line, and KPIs are outlined, teams are biting their nails wondering whose resource requests will get prioritized.

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Four Ways to Evolve Your Durable Growth Strategy

Gainsight

As market conditions shift, the era of growth at all costs has come to an end , and investors now have their eyes on companies that are capable of scaling efficiently. . That’s why we introduced the Durable Growth Playbook at our annual Pulse conference to arm organizations with the strategy they need to grow, despite economic uncertainty. But we didn’t stop there.

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12 powerful tips for sign-up and login page design

Imaginary Cloud - Design

When designing a sign-up or login page, you must consider it from the user's point of view. Users have an onboarding experience on sign-up and login pages, so you want to ensure they don't feel confused or frustrated. Thus, a well-designed login page is key to your site's UX process. It helps draw visitors to your site and converts visitors into leads, and having a friendly portal is important.

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Why everything we’ve been taught about quitting is wrong — Annie Duke

The Review by First Round

Our guest is Annie Duke, a retired pro poker player and First Round’s Special Partner focused on Decision Science. She’s also the author of the bestselling book, “Thinking in Bets.” In today’s conversation, we’re talking about her follow-up to that book, titled “Quit: The Power of Knowing When to Walk Away,” which was just released this week. Quitting is not a popular topic in startup circles and history is marked by success stories of founders who refused to quit, even when just about every sig

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Effective Risk Management: Balancing Safety, Compliance, and Opportunity

Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.

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6 Stages of the Product Development Process | Roadmunk

Roadmunk

Discover the top six steps to consider when building out your product development process. Learn more about product development from Roadmunk.

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Features Advantages Benefits: How SaaS Product Managers Should Use The FAB Model

Userpilot

What is the Features Advantages Benefits (FAB) model? How can product managers use them to develop their products? If you’re after the answers to these questions, you’re in the right place! Are you ready to jump it? Let’s get to it! TL;DR. A FAB analysis explores the interactions between features, advantages, and benefits of a product.