Roman Pichler
JUNE 7, 2022
Listen to this article: [link]. 1 No Product KPIs. Imagine that you have trained hard to run a half-marathon. Shortly after the start of the race, your smart watch stops working, and you discover that you didn’t bring your phone. Consequently, you don’t know for sure how fast you are running and if you are on track to achieve your target finish time.
Intercom, Inc.
JUNE 7, 2022
The promise of live chat for sales teams is being able to connect faster with higher quality leads. But any target-focused sales professional will want to know: how well does live chat actually work? Live chat – especially when it’s part of a modern customer communications platform that helps you make the most of every engagement – is a powerful addition to your sales tech stack.
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Mind the Product
JUNE 7, 2022
What does a good hypothesis look like in product and what does it include? In this weeks' podcast episode, Lily and Randy say down with Mark Tsirekas, VP of Product at ZOE to discuss both the scientific and the non-scientific methods behind hypothesis and testing. [.] Read more » The post The key to a great hypothesis – Mark Tsirekas on The Product Experience appeared first on Mind the Product.
Johanna Rothman
JUNE 7, 2022
As I said in Part 1 , teams use backlogs and roadmaps to know what's now and what's next. Teams use backlogs for the day-to-day tactical decisions. And when teams can see what's next, they can keep the strategic decisions in mind. What do teams need to know about the product now to focus their work? Which users are first, for now. The functionality the team wants feedback on, for now.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Mind the Product
JUNE 7, 2022
Robin Padilla is Director of Product Management at Springer Nature. He has been working in product for 7 years. Here's how he got into product. [.] Read more » The post How I got my job in product – Robin Padilla appeared first on Mind the Product.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
Qrvey
JUNE 7, 2022
Qrvey’s debut appearance is a clear indication that the next-generation of BI tools for SaaS companies has arrived. Dresner Advisory Services is one of the preeminent analyst firms covering the business intelligence market. Each year – for the last 13 years – its experts have queried BI customers, analyzed data and reported on their findings.
Nulab
JUNE 7, 2022
Giving your team the flexibility to communicate from wherever they are in the world is essential for good collaboration. At the same time, you shouldn’t have to choose between convenience and security. A high-quality team chat software offers both! With this in mind, we made it possible to use Typetalk as a progressive web app (PWA) so that Nulab users with managed accounts can enjoy a seamless experience.
Modus Create
JUNE 7, 2022
At Modus Create, we continue to see many companies’ mission-critical applications that are monolithic and hosted on-premises. Monolithic applications, also called “monoliths,” are characterized by a single code base with a combined front-end and back-end where the business logic is tightly coupled. These legacy applications are often hosted on traditional, on-premises infrastructure, which is provisioned for peak user demand, resulting in expensive infrastructure idling for large amounts of time
Userpilot
JUNE 7, 2022
UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. There are so many options that it’s easy to become overwhelmed and unsure of which method will work best for your circumstances. Let’s take a look at the top usability testing methods, and let’s see how they all compare, and identify the best use case, advantages, and disadvantages of each.
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Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
eG Innovations
JUNE 7, 2022
Logging and Auditing in IT Monitoring Tools. It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. You will learn how to audit and manage the monitoring platform itself and make sure that it is being used appropriately.
Userpilot
JUNE 7, 2022
Product-centric vs customer-centric: which approach do you use for your SaaS business? By understanding the difference between a product-centric and a customer-centric approach, you can create a strategy that’s aligned with your SaaS growth goals. In this article, we will examine product-centric vs customer-centric approaches and discover how to switch your SaaS business to a customer-centric approach.
CONTACT Software
JUNE 7, 2022
Today I had a task to complete that I had long postponed due to other pressing matters. The team urged me to finally finish my part so that we could complete the implementation of a function in the software. The logic to be clarified was rather demanding and I struggled to get back into it. … Continue reading "Lasting communication instead of talk and forget".
Userpilot
JUNE 7, 2022
How can you make the best use of SaaS churn calculation? The churn rate is a critical metric for all subscription-based businesses. No matter how high your recurring revenue is, you will not recover your customer acquisition costs if your churn rate is too high. To learn more about the different types of churn you should measure and how they can be used to drive customer retention , read this article.
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Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Gainsight
JUNE 7, 2022
Customer Success (CS) teams are evolving into a primary growth driver for companies in all industries. Organizations are constantly innovating how their customer success managers operate. . Enterprise organizations are leading many of these operational innovations. They must find sophisticated, yet simple, solutions for their complex companies. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future.
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