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Listen to this article: [link]. What is Empathy and What is It Not? Empathy is our capacity to understand other people’s feelings and needs, to take the perspective of another person. Empathy entails a warm-hearted, open, and kind attitude. This does not mean, though, that you must like the other person and that you must be happy and smiley all the time—nor does it mean sugar-coating messages, only telling people what they want to hear, and putting up with issues.
It seems like everyone on the product scene is about launching brand new products in large organisations, however on this weeks podcast, we speak with Ben Sehl, Senior Product Lead from Shopify to hear his thoughts on doing this in the most effective ways. [.] Read more » The post Launching new products inside Shopify – Ben Sehl on The Product Experience appeared first on Mind the Product.
An approach to learning from your competitors that you can customise to however deep or light you need it to be. There is a lot you can learn from your competitors. There is also a lot you must learn if your product is going to continue to succeed in the market. The way to learn is through a competitor analysis. A competitive analysis can be as simple as quickly mapping the landscape and reviewing the marketing material of close competitors.
What are the keys to creating innovative products for B2B customers? In his bestselling book, ‘The B2B Innovator’s Map – How to get from idea to your first ten customers’, Product Executive & Advisor Daniel Elizalde delves into all the implications every Product Leader needs to consider. Below, you can read Chapter 1 of his [.] Read more » The post The B2B Innovator’s Map – How to get from idea to your first ten customers – free chapter!
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
By Martina Lauchengco The Market Side of Product/Market Fit I see so many companies find an initial beachhead of customers, think they have product/market fit, and then find their growth stalling. It’s never about just one thing. But it’s often because not enough attention was paid to market fit. Discovering the product and its market. The post Market Fit appeared first on Silicon Valley Product Group.
What are the keys to creating innovative products for B2B customers? In his bestselling book, ‘The B2B Innovator’s Map – How to get ideas from your first ten customers’, Product Executive & Advisor Daniel Elizalde delves into all the implications every Product Leader needs to consider. Below, you can read Chapter 1 of his book. [.] Read more » The post The B2B Innovator’s Map – How to get ideas from your first ten customers’ – free chapter!
What are the keys to creating innovative products for B2B customers? In his bestselling book, ‘The B2B Innovator’s Map – How to get ideas from your first ten customers’, Product Executive & Advisor Daniel Elizalde delves into all the implications every Product Leader needs to consider. Below, you can read Chapter 1 of his book. [.] Read more » The post The B2B Innovator’s Map – How to get ideas from your first ten customers’ – free chapter!
Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. But how should you run them? In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business. So let’s jump right in. TL;DR. A marketing experiment is a type of market research to validate the effectiveness of an existing marketing strategy or discover a new one.
Product management seldom requests big-ticket items from the management team. Sure, there’s the one-off request for a new addition to the product stack or travel for a product management conference. Eventually, the product management team may realize it needs to level up and add product operations to its organization. But how do you pitch product operations to the executive team?
What if you knew that not all goal-setting frameworks are beneficial to your team? There are a plethora of goal-setting frameworks out there. But choosing a framework is easier said than done. You need to ensure it is the right fit for your team. Some frameworks will push your team to achieve success, while others will bring it down simply because it’s not compatible with your organization as a whole.
AWS Cloud Services Adoption. Among the 200+ fully features services that Amazon Web Services (AWS) offers, Elastic Compute Cloud (EC2) is the most popular. In the recent eG Innovations and DevOps Institute survey of 900+ IT professionals, cloud instances were the most commonly used cloud service, with 63% usage among respondents. This statistic is not a surprise because most organizations start their cloud journey with a lift and shift migration model that involves taking their on-premises appli
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
It’s been 1,000 days since I joined the BoS team as the design and operations arm of BoS. A pandemic, several online events, an in-person event, a mid-lockdown house move, planning and executing a wedding, and a welcoming a new team member later. Here are the top 1,000 things I have learnt from Business of Software talks. Actually, that might be too many, how about five?
Support teams are facing a critical juncture: business costs and customer expectations continue to grow while resources like headcount and budget are decreasing. When it comes to support, modern customers want a personal, on-demand experience from businesses – with 75% of support leaders saying customer expectations have increased but only 34% confident they can meet those expectations.
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