Wed.Jan 25, 2023

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Introducing Checklists: The fastest way to turn signups into superusers

Intercom, Inc.

Every SaaS business faces the same challenge: how to get new customers to realize the value their product can deliver, as quickly as possible. With that in mind, simple, effective onboarding is a must-have within any product, and a crucial element of customer adoption and retention. But it can be surprisingly difficult to effectively communicate the steps your customers need to take.

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Product profile: Talking about women in STEM with Ketaki Vaidya

Mind the Product

As the new year begins, it’s a time for self-reflection and improvement both in your career and personal life. In this Product Profile, we speak with Ketaki Vaidya, Product Manager, at technology platform Oracle to discuss working in tech as a woman, and initiatives are being introduced to address inequality. [.] Read more » The post Product profile: Talking about women in STEM with Ketaki Vaidya appeared first on Mind the Product.

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Understanding Bounce Rate to Improve It

AB Tasty

Bounce rate is a type of web analytics that measures the behavior of visitors to a website or page within the website. It is one of the most important metrics by which to understand how well the website is performing.

Marketing 145
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A devilish approach to trade offs – Lucy Spence on The Product Experience – Part 1 of 2

Mind the Product

Today on the product experience podcast is all about trade-offs in product. Lucy Spence, Product Director at Appvia talks to us about her unique take on this important aspect of product management. Featured Links: Follow Lucy on LinkedIn and Twitter | Lucy’s page at Medium | Lucy’s ‘Trade offs’ talk at UX Brighton 2022 [.

UX 117
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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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105 Free UX Research Templates for Tools You Already Use

UserInterviews

Work smarter, not harder. Make the most of the tools you already use and get inspiration from over 105 free UX research templates and examples.

More Trending

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How to Write Compelling Research Invite Emails (with Templates & Examples)

UserInterviews

How to invite participants to studies via email—with best practices & sample templates to help you boost response rates and recruit faster.

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Inspire a Spark of Creativity with a UX Research Hackathon [+Template]

dscout People Nerds

Encourage your teammates or clients to get out of a rut with this fun and easy Hackathon guide and template.

UX 96
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7 Lessons From 7 Years in Product Management

The Product Coalition

Level up your career with these lessons learned Continue reading on Product Coalition »

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Monitoring IGEL EUC Deployments End-to-End

eG Innovations

eG Innovations at IGEL DISRUPT 2023 eG Innovations is an IGEL Ready partner, and I’m delighted to let you all know that we are a silver sponsor at the IGEL DISRUPT End User Computing (EUC) Forum taking place in Munich, February 14-16, 2023. DISRUPT is a major global event focused on end user computing and the delivery of secure, high-performance digital workspaces to increasingly distributed hybrid workforces, from the cloud.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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From Acclimation to Momentum — Another Successful Year in NYC

Innovatemap

In startups, there’s a certain feeling you get when you’re building something new. It’s thrilling, full of energy, and at times, daunting and overwhelming. To keep the momentum going, you must harness day one energy. You frequently remind yourself why you’re building what you’re building. With intent and focus, you work hard to push your product into the world.

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The Ultimate Chief Customer Officer (CCO) Job Description

Gainsight

The Chief Customer Officer (CCO) role is crucial for virtually every SaaS company. Hiring one moves Customer Success (CS) from a function to a company-wide strategy, offering a customer voice in the boardroom and a peer to your Sales and Product leaders. Yet if you asked 100 SaaS CEOs to define a CCO’s roles and responsibilities , chances are you’d get 200 answers.

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ONE THING on Real Org Chart

Product Culture

In general, the real org chart has nothing to do with the official hierarchy. The real org chart is the people you care about, who can influence your product. I like this amusing chart. Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

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How To Create a SAAS Product Roadmap

airfocus

Does your SaaS product need a roadmap? how do you create it? communicate it? and what should you keep in mind through the process? here is all that you need to know about SaaS product roadmaps.

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Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.

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Gainsight PX founder Mickey Alon on using your product as a vehicle for growth

Intercom, Inc.

Product-led growth (PLG) has been embraced by SaaS companies of all sizes as a scalable approach to growing a business, but it is especially appealing in times of economic uncertainty and soaring acquisition costs like we’re experiencing today. After all, if you can leverage your product to drive your organization’s growth, there’s no need to rely on an army of marketing and salespeople.