Thu.Apr 28, 2022

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Train your product team’s brain to embrace optimism and pessimism

Mind the Product

High performing teams acknowledge the role of both optimism and pessimism and create systems of work that exploit their benefits equally. Let’s unpack optimism and pessimism, and look at ways to make the most of both in your team. [.] Read more » The post Train your product team’s brain to embrace optimism and pessimism appeared first on Mind the Product.

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HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

Intercom, Inc.

The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers.

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MTP Leader panel: Learning to lead

Mind the Product

In this MTP Leader panel, our line-up of experts join Emily Tate, Mind the Product’s Managing Director, to discuss the lessons they have learned on the path to becoming product leaders. Our panellists are as follows: Hilary Reynolds, Senior Director of Products at CBRE Thor Mitchell, Head of Product at Miro Sushni Tumu, VP of [.] Read more » The post MTP Leader panel: Learning to lead appeared first on Mind the Product.

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Intervision?—?An Excellent Way To Help Each Other To Grow

The Product Coalition

Peer consulting for Scrum Masters and Agile Coaches Continue reading on Product Coalition ».

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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Overcoming the 10 dysfunctions of product management (Pt. 2)

ProductBoard

This piece is a guest post from Rajesh Nerlikar, CEO of Prodify. We’re back with tips on how to use Productboard to address the last 5 dysfunctions of product management, which Ben Foster and I defined in the opening chapter of Build What Matters. Click here if you want to catch up on part 1 of this series. Dysfunction #6: The Business School— overuse of science and data Business school is where.

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Partnering with Business of Software

Business of Software Conference

Building long term relationships with high-value SaaS and software leaders. At Business of Software conferences, we aim to make a real difference to the wonderful people and companies that make up our BoS Community. This isn’t something we can do all on our own though – it is thanks to the speakers, supporters, and attendees who come together to help each other grow and succeed.

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Appcues vs Pendo: Which Is Best For Onboarding SaaS Users?

Userpilot

Appcues vs Pendo? Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? Let’s get started! TL;DR. Appcues and Pendo are both types of onboarding software, designed to help boost customer engagement.

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Gesamtblick über die komplette Umgebung entscheidet

eG Innovations

This interview originally appeared on Line-Of.biz on the 19th April, 2022 and is reproduced here with permission. Damit die Anwender in einer Hybrid-Work-Umgebung produktiv und zufrieden sind, gilt es für die IT-Verantwortlichen, viele Stellschrauben im Blick zu haben. Wie dies am besten gelingt, verdeutlichen Michael Dreesbach, Senior Manager Sales und Channels für den Bereich DACH bei der eG Innovations GmbH und Benedikt Held, als Pre-Sales Consultant DACH technischer Experte bei dem Unternehm

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What you should know about UX design

TryMyUI

UX design is a broad concept and idea that isn't easily defined. In fact, it is an idea full of directions, which include interaction design, information architecture, visual design, and human-computer interaction. After reading this article, we aim to make this concept easy to understand for you. The post What you should know about UX design appeared first on TryMyUI Blog.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Software Equity Group Q1 2022 SaaS Public Market  Update

DevelopmentCorporate

The Software Equity Group recently published their SEG Snapshot: 1Q22 SaaS Public Market Update. The impact of the market downturn can be clearly seen across all categories of SaaS. The post Software Equity Group Q1 2022 SaaS Public Market Update appeared first on Development Corporate.

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Enterprise CS 501: Optimize and Scale the Impact of CS

Gainsight

Let me start with a statement that might seem far-fetched: enterprise customer success organizations looking to optimize and scale as they mature can learn a lot from the best practices of Grammy-award winning R&B supergroup Silk Sonic. . Before you laugh me out of the room, “leave the door open” for the possibility that there might be some parallels between customer success and musical superstardom!

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Metaverse?—?Gateway to the Future, or Just a FAD?

The Product Coalition

Metaverse?—?Gateway to the Future, or Just a FAD? How fancy can our internet-led encounters get? The canvas painted by sci-fi movies is vast, but how elaborative are our real digital capabilities. Certainly, innovations are compounding rapidly, unraveling new gateways to a more digitally-enabled future ; perhaps we are on our way to a future that resembles the digital sophistication shown in movies.