October, 2021

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Seven Product Backlog Mistakes to Avoid

Roman Pichler

[link]. The Product Backlog is Too Big. A few years ago, I was asked to help a healthcare company with their agile transition and its impact on product management. One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. But when I was told that the backlog in question had over 40,000 items, I could see that there was an issue.

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Effective Meetings vs. Pointless Meetings

Product Management Today Submitted Articles

In the early days of a company’s growth, things are a lot simpler. You can rely more on "serendipity as a service" to keep projects and initiatives organized, and everyone has a decent idea of what people are prioritizing from week to week.

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Four Key Product Management Lessons from a Product Manager at Mailchimp

Alchemer Mobile

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself.

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Representing Customer Segments on Your Opportunity Solution Tree (Teresa’s Take)

Product Talk

There is no single right way to do continuous discovery. I can’t emphasize this enough. Recently, Hope Gurion walked through three scenarios where she argued teams might benefit from including customer segments on their opportunity solution trees. In that post , she wrote: Opportunities are written as first-person statements like “I wish…” or “I need…” This means knowing who said these statements is a critical factor when prioritizing opportunities and evaluating potential solutions.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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An introduction to impact mapping – Tim Herbig on The Product Experience

Mind the Product

We asked consultant, trainer and author Tim Herbig to give us the crash course on Impact Mapping, including how to get people to understand the difference between an Impact and an Outcome. [.] Read more » The post An introduction to impact mapping – Tim Herbig on The Product Experience appeared first on Mind the Product.

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3 Common Mistakes When Starting Product Prioritization

The Product Coalition

Whilst it can be great to have 100’s of ideas a day it can be overwhelming when you realize it’s simply not possible to accomplish them all simultaneously. The same can be said for handling product backlog , feature requests and anything else you need to put together a great product. So what do you end up with? A huge list of things that need to be done, with no clear indicators of importance.

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Personal productivity: tools worth giving a try

Product Management Today Submitted Articles

Exploring the tools that help to stay productive at work and maintain a healthy work-life balance

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Learn How Pilot Flying J Uses Apptentive Mobile Surveys and Fan Signals™

Alchemer Mobile

The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. In order to connect with their most loyal customers in all geographies, they created a satisfaction mobile survey to ask which actions within the app brought customers the most value, segmented by using Fan Signals. “Having a way to speak to the people who are just massive fans really helps us on how we continue to build on that positive behavior and positiv

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Tools of the Trade: A Look at Optimal Workshop’s Discovery Tech Stack

Product Talk

Continuous discovery is about changing your behavior. That’s why Teresa named her book Continuous Discovery Habits. You don’t just think your way into continuous discovery. Sure, it’s important to understand the underlying concepts. But the concepts don’t mean much if you’re not making real changes to the way you work—whether it’s how often you talk to customers , what you discuss in your conversations with them, or what you do with those findings.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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SUNDAY REWIND: 6 Things a Product Manager Is Not

Mind the Product

Very often we talk about what a product manager should do, what they need to learn, and how they fit into their organisation, but we like this 2015 post from Simba Sagwete detailing six key things a product manager should NOT do. From being too technical or too involved in marketing to being a data [.] Read more » The post SUNDAY REWIND: 6 Things a Product Manager Is Not appeared first on Mind the Product.

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3 Product Marketing Myths to Dispel

Product Management University

Product Marketing may be one of the most misunderstood and undervalued functions as evidenced by the fact that so many B2B organizations still don’t have it. If clearer differentiation and greater sales success are on your A-list, dispel these three product marketing myths and you’ll be on your way. Here’s the funny part. Many organizations think they’re doing product marketing because they have the proverbial one-armed paper hanger in corporate marketing creating brochures and prese

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The Enneagram for Product Managers

The Product Coalition

I’m a sucker for a good personality test. Who doesn’t love to nerd out about identifying strengths and weaknesses? And sure, there are a… Continue reading on Product Coalition ».

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What does API Monitoring Mean for API Product Managers and Growth Teams

Product Management Today Submitted Articles

What API metrics are important to monitor for product managers and growth teams

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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So, You’ve Collected Customer Feedback – Now What?

Alchemer Mobile

What exactly are you supposed to do after you collect mobile customer feedback? And how do you use that data to inform business decisions? In this webinar , we took a deep dive into best practices and nuances of closed-loop mobile feedback. Learn from Christy Culp, Chief Customer Officer at Apptentive and Sina Yeganeh, Director for Product at Apptentive as they share their knowledge of two-way feedback and how to respond at scale. ?

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Building a sales team in a high-growth environment

Intercom, Inc.

Getting the team right is one of the hardest parts of scaling sales. Rapid growth means you need a large, high-performing team, and you need it right now. But no sales team can afford to grow without intention. Many leads’ first meaningful interaction with your business will be a conversation with a salesperson – you have to carefully consider what kind of experience you want that to be, and who will be delivering it.

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Outcome-driven product teams – Becky Flint on The Product Experience

Mind the Product

We talked with Becky Flint, CEO at Dragonboat to discuss how you can take the next step into becoming an outcome-driven product organisation. [.] Read more » The post Outcome-driven product teams – Becky Flint on The Product Experience appeared first on Mind the Product.

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The Biggest Reason You Need a Product Manager Farm Team

Product Management University

If you’re in a leadership role, here’s the biggest reason you need a product manager farm team. It comes down to whether you want your product management function to lead or be forever relegated to taking orders from customer-facing disciplines like sales and customer success. Here’s why a farm team is critically important in today’s product management landscape.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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What Is Product Leadership?

The Product Coalition

This month, we’re focusing on all things Product Leadership. Keep an eye out for events, podcasts, blogs, and more! Before we start diving into the ins and outs of leadership in Product Management, it’s important to ask and to understand what we mean by Product Leadership. Who are the people behind it, what does it take to be considered a Product Leader and, what are the traits of all-star Product Leaders?

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Dreams of a Common Engineering Database

Product Management Today Submitted Articles

In working with geographically distributed teams, integration of the team members is critical to communicate effectively and to avoid misunderstandings or setbacks.

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Four Lessons from Ian Hassard, Senior Manager of Product Management at Auth0

Alchemer Mobile

Whether you’re new to the product management field or a seasoned professional, it’s always valuable to learn from your peers’ lived experiences. From learning more about their career path to predicted trends to general tips and advice, there’s no shortage of lessons to be learned that can ultimately help you develop and become a better product expert yourself.

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Sharpen your support strategy with the new Conversational Support Funnel report

Intercom, Inc.

With increasing conversation volumes and mounting customer expectations, support teams need a way to ruthlessly optimize their support strategy for maximum efficiency and CSAT. Last year we announced the Conversational Support Funnel – a powerful framework to help your support team to get ahead of known problems with proactive support , automatically answer simple, repetitive queries with self-serve support , and resolve complex issues with a human touch.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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Advice from product leaders: Five ways product and design can collaborate effectively

Mind the Product

Here are five ways product and design can forge a strong partnership, as told by members of the product management and design team at Def Method. [.] Read more » The post Advice from product leaders: Five ways product and design can collaborate effectively appeared first on Mind the Product.

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B2B Product Manager October 2021

Product Management University

B2B Product Manager October 2021. We continue the theme of preparing those coming from technical roles into product management. The goal is to help them succeed right out of the gate with stronger market and customer domain expertise. Also on tap this month, overcoming a few myths behind product marketing and the importance of the agenda for a demo discovery meeting.

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What does it really mean to design a ‘consistent’ API?

The Product Coalition

The API economy is booming and more and more companies are launching API first platforms rather than products. With that comes the need to… Continue reading on Product Coalition ».

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Bringing A Team Along

Product Management Today Submitted Articles

As you master the skills that make you an exceptional engineer, designer or sales person, and start deploying them to lead teams toward…

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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OKRs vs KPIs – Understanding Measurements for your SaaS Product

Userpilot

OKRs vs KPIs – the most recent darlings of the SaaS world. Everyone wants to use them, but a lot of people tend to confuse what they are for and how to actually implement them properly. How do they compare to metrics ? Are they the same thing? Let’s find out! To get you started in the right direction, let's look at what these two concepts are about, how and when to use them, and answer some common questions in a brief Q&A.

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Jeff Toister on a guaranteed customer experience

Intercom, Inc.

?. We all know an outstanding customer experience can set you apart from the competition, but is it possible, or wise, to guarantee it? Well, for Jeff Toister , an experienced author, consultant, keynote speaker, and customer experience enthusiast who’s been working in customer service ever since he first landed a job as a retail assistant when he was 16 years old, it is.

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The data says your website sucks – Rachel Obstler on The Product Experience

Mind the Product

How do people make bad products? We chatted with Rachel Obstler, Heap's VP of Product, to understand how we can use metrics to suck less. [.] Read more » The post The data says your website sucks – Rachel Obstler on The Product Experience appeared first on Mind the Product.