August, 2015

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A Lean Alternative to a Business Plan: Documenting Your Product/Market Fit Hypotheses

Sachin Rekhi

For years now in the valley we've been shunning the traditional approach to launching a startup: writing a formal business plan, pitching investors, assembling a team, launching a product, and selling it like hell because we've learned the hard way that more than 75% of all startups fail and we needed a more iterative approach that allowed us to learn from our failures and refine along the way.

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Product Manager and Product Owner; SiriusDecisions Webcasts; BPMA Competitive Analysis Workshop

Good Product Manager

Product Manager and Product Owner: One Person or Two? As more organizations adopt and look to optimize agile development approaches, one of the questions that is most pressing relates to roles and responsibilities — specifically, about how the role of product owner compares to the role of product manager. The underlying question that many are struggling with is, should the same person play the role of both product manager and product owner, or should these be two roles be filled by two different

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Product Professional to CEO

Rahul Abhyankar

Google recently promoted Sundar Pichai to the role of CEO. Naturally, this received a lot of press with many articles talking about Pichai’s journey from a middle class family background in India, his education at Indian Institute of Technology (IIT), Stanford and Wharton, and working at McKinsey and Google. No doubt, it is a remarkable story of progress.

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How to Avoid a Product Manager’s Worst Nightmare

Daniel Elizalde IoT Blog

I originally wrote this article as a guest post on MindTheProduct.com A failed launch is a terrible situation in which your product starts breaking or misbehaving as soon as it is launched into production. You and your team have spent the past few months planning and executing the requirements, but the day you launch to production, something goes wrong.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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TSIA Service Trends Webinar Roundup: Summer Edition

TSIA

At TSIA, we are dedicated to helping technology services organizations of all sizes stay on top of the latest best practices for growing and advancing their business. Our 30-minute TSIA Pulse webinars are a great way to hear directly from our research team about how emerging industry trends are affecting their respective service discipline, and what you can do to stay current.

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Knowers and Learners: Two very different worldviews

Bruno Bergher's Writing

My work these days (at the time of writing) involves spending a lot of time with early stage companies, where we’re racing against the clock to turn bold new ideas into usable products, and see if they work. It’s a land where you’re knee-deep in ambiguity, and surrounded by a sea of unanswered questions….

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Product Manager and Product Owner; SiriusDecisions Webcasts; BPMA Competitive Analysis Workshop

Good Product Manager

Product Manager and Product Owner: One Person or Two? As more organizations adopt and look to optimize agile development approaches, one of the questions that is most pressing relates to roles and responsibilities — specifically, about how the role of product owner compares to the role of product manager. The underlying question that many are struggling with is, should the same person play the role of both product manager and product owner, or should these be two roles be filled by two different

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Tech firms chase talent with sharp creative, communication skills

Innovatemap

It's no secret that tech companies are on a constant hunt for software programmers. But these firms are also clamoring to get product.

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24 Expert Articles and Resources for Product Managers

UserTesting

If you’re a product manager, the pressure is on. Whether you’re working on an early product at a young startup or you’re in charge of a well-established product at a more mature company, it’s your job to satisfy the needs … The post 24 Expert Articles and Resources for Product Managers appeared first on UserTesting Blog.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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What I Heard at the CRM Evolution Conference 2015

TSIA

Last week I attended the CRM Evolution Conference in New York, which is always a good show to hear the latest trends in marketing, sales and service automation. I gave presentations on social support with B2B companies, and the impact of mobility on field service , as well as participating in a panel discussion on launching and managing successful communities.

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What are the best email newsletters for product managers?

DISQO

The rapidly evolving field of product management requires its practitioners to take continuing education seriously. We’ve written before about books , conferences , jargon , guides , and trends for product teams looking to stay ahead of the curve. But if a weekly cadence for learning is your thing, then you’ll want to subscribe to these newsletters that rain expert resources on your inbox frequently.

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How to Design Your Customer Validation to Maximize Product/Market Fit

Sachin Rekhi

In my previous post I detailed how I typically go about documenting the initial set of product/market fit hypotheses for an early stage startup and each of the key elements that are important to capture as part of it. Once you've done that, then the far more interesting work begins: validating whether there is in fact truth to each of your most uncertain hypotheses and iterating upon them to eventually find product/market fit.

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Product Backlog Flows

Pragmatic Marketing

There are plenty of discussions in the agile community about how agile teams work and develop over time. Often neglected or poorly understood is how that work makes its way from the customer to the team. Below is a blueprint for creating an effective and efficient flow of work. I’ve included details but also left it flexible enough to be customized for your company’s specific circumstances.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Evolving the role of marketing

The Product Coalition

By adopting to jobs-to-be-done theory, the role of marketing can move from passively pushing product information to an active and more integrated part of designing the service experience. The idea behind the jobs-to-be-done theory is that people always choose a solution to get a (often timeless) job done. An example of a job is “get from A to B” and potential solutions in chronological order would be: horse, bike, train, car.

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What is User Experience?

UserTesting

More and more companies are learning that in order to stay competitive, they need to be investing in user experience, but they don’t necessarily know what it means. The good news is, there’s never been a better time to learn … The post What is User Experience? appeared first on UserTesting Blog.

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[Infographic] 3 Ways to Grow Your IT Support Revenue

TSIA

When it comes to choosing the best method for growing your maintenance and IT support revenue, there are several viable options available to you. In this infographic, we’ve used the data from the 2015 TSIA Service Revenue Generation Benchmark Study to offer up three levers you can pull to increase your revenue.

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What are the best email newsletters for product managers?

DISQO

The rapidly evolving field of product management requires its practitioners to take continuing education seriously. We’ve written before about books , conferences , jargon , guides , and trends for product teams looking to stay ahead of the curve. But if a weekly cadence for learning is your thing, then you’ll want to subscribe to these newsletters that rain expert resources on your inbox frequently.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Bringing Emotional Intelligence to Your Product Design

Sachin Rekhi

Today's best products not only solve a clear pain point, but do so while understanding, eliciting, and amplifying the emotions of the consumer. The gold standard of this is Apple , whose products are not only useful, but delight us, surprise us, amaze us, and elicit incredible emotional responses. Yet designing such products is no easy task, requiring product designers to bring deep emotional intelligence into their product and product design process.

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Your Strategy for Escaping the Complexity Avalanche

TSIA

In our previous blog post , we shared an extraordinary earnings report from GE that highlighted the revenue-generating capability of IoT by combining smart, connected products with smart services. When GE Aviation collects 5,000 data points per second from “tip to tail” sensors , the knowledge gained from analyzing the data can drive condition-based maintenance, fuel savings, and risk reduction, all of which result in greater bottom-line profitability for their customer and increment

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[Breaking News] Verint Systems Acquires Telligent: Customer Community Core to Customer Engagement Strategy

TSIA

When I first began publishing research on customer communities as a self-service channel in 2004, few companies had a community, and most were afraid of the “free-for-all” nature of discussion forums, fearful of what customers might say. Today, communities are a critical channel in supporting customers (and partners), allowing expert customers to answer other users’ questions and weigh in on any issue based on their own unique experiences.

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Building a Strategy for the Future of Education Services

TSIA

With the industry rapidly evolving and changing, the education services organization of the future is likely to look different than the current model. But what will the education services organization of the future look like, and what is the best strategy for transitioning from current to future state? To help answer these questions, I’m providing a snapshot of my 2015 Education Services Strategy Block.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Funding Customer Success: 5 Questions to Help You Get Started

TSIA

Each day, I talk to members of TSIA’s Customer Success and Support discipline , and while the topics of those conversations are unique to each member, I have noticed some common struggles. This year alone, I have seen more members set up customer success organizations than ever before, which confirms what we already know: customer success is not just a growing trend, but is here to stay.

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4 Lean Startup Mistakes That Can Sabotage Your Product

UserTesting

In our recent webinar, Dan Olsen, author of The Lean Product Playbook , walked us through his Lean Product process and how to build great products efficiently. He also shared some of the mistakes companies make along the way when … The post 4 Lean Startup Mistakes That Can Sabotage Your Product appeared first on UserTesting Blog.

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4 Steps to Build an Awesome UX Team

UserTesting

As organizations begin to appreciate the value of user experience research, the need for a dedicated UX team is growing. But if UX is a relatively new concept in your company, building your UX team can be a little intimidating. … The post 4 Steps to Build an Awesome UX Team appeared first on UserTesting Blog.

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3 Tips for Testing Sketches and Flows with Users

UserTesting

The following is an excerpt from our recent eBook, Getting out of the office: Testing mobile app prototypes with users. Testing with users should begin the moment you’ve got an idea or concept in mind. You probably already have a … The post 3 Tips for Testing Sketches and Flows with Users appeared first on UserTesting Blog.

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IDC Analyst Report: The Open Source Blind Spot Putting Businesses at Risk

In a recent study, IDC found that 64% of organizations said they were already using open source in software development with a further 25% planning to in the next year. Most organizations are unaware of just how much open-source code is used and underestimate their dependency on it. As enterprises grow the use of open-source software, they face a new challenge: understanding the scope of open-source software that's being used throughout the organization and the corresponding exposure.