April, 2015

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Product Managers: Let’s Keep our Role in Perspective

Folding Burritos

Here’s a pun on Martin Eriksson ‘s now classic diagram. As Product Managers we must always remember that our role is to look outwards at least as much as we look inwards. Although the product delivery process is noisier and demands a lot of attention, let’s keep in mind that our job is to create value for our customers and consequently, for the business.

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Amplify Your Agile Marketing by Walking on the Moon

Pragmatic Marketing

Now that this tune is stuck in your head, you’re probably thinking, “What the heck does a Police song from 1979 have to do with agile marketing?” We all know the genius of Sting, but was he really 35 years ahead of the curve for agile? Picture the “giant steps you take” as the wavy agile progress line in the chart. Each peak represents another bound as the moon’s one-sixth gravity effortlessly accelerates you toward increased customer engagement and response.

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Prioritizing Features; Three Questions About Product Management; SiriusDecisions 2015 Summit

Good Product Manager

Don’t Prioritize Features Based on Development Cost. One of the key responsibilities of a product manager is to decide what features and enhancements should be added to an offering. Product managers usually have a long list of ideas from a variety of sources – customer or sales requests, competitor products, executive “suggestions,” market research insight – and they need to figure out how to score each idea to separate the good from the bad and prioritize the good ones for dev

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The Dirty Dozen Roadmap Roadblocks

Product Culture

A good product roadmap is one of the most important and influential documents an organization can develop, publish and continuously update. It’s the one document that steers the entire organization in delivering on the company strategy. It's key to success, and yet many organizations struggle to produce effective roadmaps. In fact, many organizations don’t create one, even to publish internally.

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7 Pitfalls for Apache Cassandra in Production

Apache Cassandra is an open-source distributed database that boasts an architecture that delivers high scalability, near 100% availability, and powerful read-and-write performance required for many data-heavy use cases. However, many developers and administrators who are new to this NoSQL database often encounter several challenges that can impact its performance.

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Everything We Wish We'd Known About Building Data Products

First Round Review

RelateIQ's Product Leaders Ruslan Belkin and DJ Patil on the critical traits every sophisticated data product needs to succeed.

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Book Review: “Badass: Making Users Awesome”

Folding Burritos

Kathy Sierra’s latest book is a must-read for any product person. The book’s premise is this: if we want to create bestselling, sustainably successful products or services, we have to shift our thinking from “making awesome products” to “making our users awesome” The path to long-term success and customer satisfaction is forged by giving our users the tools to succeed not just in using our product, but in the context in which they’re using the product.

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What are the best product management guides?

DISQO

The field of product management is constantly evolving, making it ever more difficult to stay ahead of the curve. There’s more than a few ‘Definitive Product Management Guides’ and the like, so I figured it might be good to curate the curators and compile a master list of lists. General resources. I Love Product Management. by Paul Cothenet. A collection of the best blog posts about different aspects of product management, ranging from beginner to advanced.

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Being Customer Focused

Product Management and Strategic Marketing

Product managers should be customer focused, yet most are internally focused-- and not by choice. You have probably faced these situations yourself, when you want to be more strategic, but like many product managers you are caught up in tackling the latest issue/ bug/ release planning. How did this come to be the de facto state of product management?

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Fighting Shiny Object Syndrome

Product Culture

Brenda rushed over from her desk in the sales pit. She was clearly excited. She’d uncovered an opportunity to partner with a local firm that would distribute our free demo to a few thousand of their customers and she was convinced it would be an easy way to generate a lot of new business quickly. Printing demo discs was cheap and she just wanted my ok to get some co-branded materials made to package them with, and maybe we could do a seminar together, and dedicate some telesales resources

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Here's Why You Should Care About Holacracy

First Round Review

Yammer Co-founder Adam Pisoni is on a mission: To spread the word about responsive company models. Here's how Holacracy fits into this movement.

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Game Over! 5 Gamification Pitfalls to Avoid

TSIA

We’re big fans of gamification, that is to say, the use of game design techniques in non-game situations. Gamification gives team members timely feedback, reinforces good behaviors, and can kindle healthy competition. But, as with any reward and recognition program, gamification done wrong can cause big problems. Based on industry experience, especially with knowledge workers in technology services, here are the top five gamification gaffes to avoid.

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Achieve continuous lean product discovery

Product Warrior

This week I had a blast attending London Product Club where I listened to product professionals share their real world stories. A common challenge involved how to manage the logistics of continuous lean product discovery to maximise learnings and drive high value cost effective delivery. A few folks described their home grown approach which I recognised as being close to dual track.

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What are the best product management guides?

DISQO

The field of product management is constantly evolving, making it ever more difficult to stay ahead of the curve. There’s more than a few ‘Definitive Product Management Guides’ and the like, so I figured it might be good to curate the curators and compile a master list of lists. General resources. I Love Product Management. by Paul Cothenet. A collection of the best blog posts about different aspects of product management, ranging from beginner to advanced.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Twitter’s Maximum Viable Product

Karan Peri

Periscope: Twitter’s Maximum Viable Product Sometimes we get handed a divine opportunity that should be grasped and juiced as if there was no tomorrow. Such ideas check two very imp. requirements off the list: They show serious promise and they satisfy a product gut check. When Meerkat as an idea showed promise, Twitter didn’t give a quarterly task to its PMs and designers to go figure out a minimum viable product that can help them release something fast and prove the market.

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Roadmaps vs. Agile Development?

Product Culture

I've never felt there was an inherent conflict between using an agile approach to development and having a high-level roadmap. The latter sets out your destination, where the former is about figuring out the details of your path to that destination as you go. I'll be leading a workshop on roadmapping with an agile bent at the MVP Conference in Arlington, VA May 18-19.

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What I Learned Scaling Engineering Teams Through Euphoria and Horror

First Round Review

Serial entrepreneur Tim Howes has grown several huge engineering teams from scratch. Here are the five area he focuses on to keep everything on track.

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Virtual vs. Human Support: It's Time to Shake Hands with Technology

TSIA

I recently saw a quote by IntelliResponse about how Gartner is predicting that by 2020, customers will manage 85% of their relationship with an enterprise without interacting with a human. In fact, in one of their recent surveys, 56% of the respondents indicated that they have a self-service initiative underway. However, the challenge remains with the people using it and the technology.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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UX for Kids’ Products: Designing for the Youngest of Users

UserTesting

Everyone has had that moment. Over at the table next to you is a toddler deftly tapping and swiping a tablet, and you think, “What was I doing at that age?”. The “digital natives” of the next generation became consumers … The post UX for Kids’ Products: Designing for the Youngest of Users appeared first on UserTesting Blog.

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What are the best product management guides?

DISQO

The field of product management is constantly evolving, making it ever more difficult to stay ahead of the curve. There’s more than a few ‘Definitive Product Management Guides’ and the like, so I figured it might be good to curate the curators and compile a master list of lists. General resources. I Love Product Management. by Paul Cothenet. A collection of the best blog posts about different aspects of product management, ranging from beginner to advanced.

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Features do not a Product Roadmap Make

Tyner Blain

Last month, Mike Smart of Egress Solutions and I gave a webinar for Pragmatic Marketing on product roadmapping when working in agile environments. We had a great turnout of over 1500 people in the session – with not nearly enough time to answer all of the questions. One attendee asked, “ Please explain how a prioritized list of features is not a roadmap?

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How to Make Your Contact Center More Efficient with Data Visualization Software

TSIA

Photo mosaics are great for tricking the eye. When looked at from a distance you see one image, but upon closer inspection you realize that the image is actually made up of hundreds, if not thousands, of smaller images. Contact centers can be similarly tricky, because how you perceive your data, or the big picture, depends on how it is interpreted from individual contact center interactions.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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6 Field Services Trends to Look for in 2015: Part 2

TSIA

In part 1 of this two-part blog series , I talked about some of the top 6 emerging trends in field services occurring as the result of major changes in the industry. Here are the last three trends on this list that you can expect to see as we continue through 2015.

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4 Tips For Driving Customer Success

TSIA

Customer success has always been important for enterprise software providers. Over the past year, the tenor around customer success has taken on a sense of urgency, with over 70% of top software providers stating that it has become a top priority.

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How the Cloud is Affecting Professional Services

TSIA

Between big data, the cloud, and changing customer demands, there is an increasing pressure on technology companies to facilitate customer outcomes. As a result, many companies have already begun moving from being more product-oriented in their relationships with customers to being more outcome-oriented, but it is an ongoing process that will only continue to evolve, resulting in big impacts on professional services organizations.

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The Simple Numbers That Could Change How You Hire

First Round Review

Eric Feng built much of Hulu from scratch, and is now doing the same thing at Flipboard. Here's his definitive guide on setting up a data-driven hiring process.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.