Sat.Jun 11, 2022 - Fri.Jun 17, 2022

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5 Crucial Steps to Building a Clear Product Roadmap

Gocious Blog

Product roadmaps are a great way to keep track of your company's progress towards designing, building, and releasing new products to the market. A product roadmap creates a space where you can set goals, track performance, and make decisions for future development. When you have a plan to look over each product and product line, you'll be able to spot both the success and trouble spots with more insight and metrics to prove it.

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5 Tracking Measurements To Help Build a Better Data-Driven Product Roadmap

Gainsight

If you’re crafting a product roadmap, your vision and internal alignment must be crystal clear. . Too often, product leaders start building their roadmap plans only to be bombarded with conflicting feedback in all directions. And all that noise can make it impossible to make any decisions, let alone choose the best one. . So, how do you get beyond the distractions to build a roadmap you can defend and align around?

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NPS+: 5 Steps to Get More Out of NPS Surveys

Alchemer Mobile

An article in the Harvard Business Review introduced Net Promoter Score (NPS) surveys to the business world nearly twenty year ago. NPS surveys changed the way businesses gauge customer experience and are still widely used today. However, all good things come to an end, or in this case, just need improvements to still be effective today. NPS versus NPS+.

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Ask Teresa: What Should You Do With Insights That Don’t Come from Customer Interviews?

Product Talk

Regular touch points with customers are a pillar of continuous discovery. If you’re not regularly talking directly with your customers, you increase your risk of building a product that no one wants or needs. Regular touch points with customers are a pillar of continuous discovery. If you’re not regularly talking directly with your customers, you increase your risk of building a product that no one wants or needs. – Tweet This.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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5 Types of Product Managers in High Demand Right Now

The Product Coalition

Great products are the heartbeat of any successful SaaS business - which is why these 5 Product Managers are in high demand today. Continue reading on Product Coalition ».

More Trending

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Product Systems: How to manufacture lightning in a bottle by Oji Udezue

Mind the Product

In his opening keynote session at #mtpcon SF+Americas 2022 day two, Oji Udezue, Product Lead at Twitter, examines the key elements needed to create impactful product systems that elevate everyone. [.] Read more » The post Product Systems: How to manufacture lightning in a bottle by Oji Udezue appeared first on Mind the Product.

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NPS+: 5 Steps to Get More Out of NPS Surveys

Alchemer Mobile

An article in the Harvard Business Review introduced Net Promoter Score (NPS) surveys to the business world nearly twenty year ago. NPS surveys changed the way businesses gauge customer experience and are still widely used today. However, all good things come to an end, or in this case, just need improvements to still be effective today. NPS versus NPS+.

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Embrace the Hard Questions: Adversity in Product Management

The Product Coalition

Product managers exist to ensure the right thing gets built in the right way and to be right about the thing — and that means a lot of… Continue reading on Product Coalition ».

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What is a sales-qualified lead (SQL)?

Intercom, Inc.

A sales-qualified lead (SQL) is a prospective customer who has indicated through a series of actions that they have a high probability of converting. Having expressed interest in your product or service and been vetted to ensure they meet the right criteria, a sales-qualified lead is now ready to move into your sales process. . In most cases, prospective customers enter the sales funnel once they’ve performed an action such as visiting your website or following you on social media.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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How to speed up your bug reporting workflow: a case study

Mind the Product

In this article, we will share some learnings about a widely-perceived problem for product teams: incomplete bug reports. We will also discuss how to improve your reporting workflow to speed up the resolution of bugs. [.] Read more » The post How to speed up your bug reporting workflow: a case study appeared first on Mind the Product.

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Help Your Customers React the Way You Want with These Roadmap Options, Part 3

Johanna Rothman

In Part 1 , I said that customers need a different kind of roadmap than teams do. Teams need the focusing details now and a way to look forward. But, depending on where your product is in the market, your customers might want or need different information. Let's start there. One thing to remember: you might not need a customer-facing roadmap at all if you release often enough.

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Are You Leveraging Your Customer’s First Experience with Your Product Effectively?

The Product Coalition

Net-zero implementation may be a game-changer for you. “Change is hard, but change is good.”?—?Henry Rollins No one enjoys the pain of change. Change is hard. Yet we continue to think our customers won’t mind changing to use our products. This attitude is less prevalent in the B2C world as they are hyper-aware of and interested in addressing the pain of change.

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What is tiered support?

Intercom, Inc.

Tiered support refers to support models that are organized with multiple levels or tiers of support. These tiers are organized strategically to ensure that the appropriate actions can be taken efficiently and effectively to resolve any customer challenges or concerns. A tiered support customer service model involves creating different levels or “tiers” of support to help you more easily allocate resources, create escalation paths, and give each customer service challenge the right level of atten

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Jedi discovery and delivery by Lisa Mo Wagner

Mind the Product

In this ProductTank London talk, Lisa Mo Wagner, Product Coach at codecentric AG, dives into the JEDI approach to discovery and delivery. Watch the video to see the talk in full, or read on for an overview of the key points. [.] Read more » The post Jedi discovery and delivery by Lisa Mo Wagner appeared first on Mind the Product.

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Get Comfortable With Being Uncomfortable

Nir Eyal

Humans have an evolutionary need to be challenged—to feel discomfort. We may not enjoy whatever discomfort we expose ourselves to in the moment—be it a physical, mental, or spiritual hardship—but doing so is key to personal growth and even just plain contentment. However, if we’re to take that first step outside of our comfort zone, we have to get comfortable with being uncomfortable.

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Unraveling the Agile Manifesto

The Product Coalition

Agility isn’t optional if you want to win. Let’s look at the most common mistakes when interpreting the Agile Manifesto. Continue reading on Product Coalition ».

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What is customer cohort analysis?

Intercom, Inc.

Customer cohort analysis is the act of segmenting customers into groups based on their shared characteristics, and then analyzing those groups to gather targeted insights on their behaviors and actions. As a branch of behavioral analytics, customer cohort analysis organizes users into subsets in order to better monitor customer behaviors and user engagement.

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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Setting product OKRs properly and use them effectively

Mind the Product

airfocus recently invited three industry experts to discuss the use of product OKRs, why they are important and how best to approach using them. In this article, airfocus CEO Malte Schalz summarises the key points discussed, along with some practical tips the experts distilled for getting started with product OKRs. [.] Read more » The post Setting product OKRs properly and use them effectively appeared first on Mind the Product.

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Upgrading Your Product Skills

The Product Guy

Don’t stop learning and don’t stop being curious! Watch and learn more from product management expert, Mihaela Draghici.

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Aggregation theory and the power of creating a product ecosystem

The Product Coalition

Aggregation Theory describes how platforms come to dominate the industries in which they compete in a systematic way. Continue reading on Product Coalition ».

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What is a push notification?

Intercom, Inc.

A push notification is a short, typically clickable form of pop-up message that is sent directly to users’ devices. These messages notify users of useful information, including new product or app features, unread messages, special offers, among other timely updates. . Done well, push notifications are highly effective and engaging marketing tools that inspire users to take specific calls to action.

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The Key to Agile Team Motivation

Speaker: Robert Webber, Author and Innovation Leader

Agile was a grassroots engineering movement that caught most software leaders unprepared. The Agile community was confident that management would recognize the benefits of Agile and adopt its servant-leadership style. Unfortunately, management in larger organizations maintained the directing and controlling management style that had been reinforced throughout their careers, violating the Agile tenet of trusted, self-motivated Agile teams.

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SUNDAY REWIND: Dual-Track Agile: Why messy leads to innovation

Mind the Product

Dual-Track Agile is an IT development methodology where figuring out what to build is as important as the building process. In this Sunday Rewind post, we look back to delving into this methodology, looking at whether Product Managers can find the approach valuable. [.] Read more » The post SUNDAY REWIND: Dual-Track Agile: Why messy leads to innovation appeared first on Mind the Product.

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UX Writing and Content Design with Yuval Keshtcher of UX Writing Hub

UserInterviews

The difference between content design and UX writing, how to do research for UX writing, and where UX writers sit in an org.

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How Would You Improve Google Maps as A Product Manager?

The Product Coalition

Photo by T.H. Chia on Unsplash One of the most common questions that Product Managers have to deal with is how they would improve the product they are managing. Let’s take Google Maps for example. In this blog, I will talk about the steps that I, as a Product Manager at Google would take to improve it. Also, I will assume this to be more of an interview scenario, so my approach will be how I would think about this in a relatively short 30–45 minutes call. 1.

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Calling future software engineers: Learn about UL’s equity, diversity and inclusion scholarship, funded by Intercom

Intercom, Inc.

We’re excited to sponsor a new equity, diversity, and inclusion scholarship for students of the University of Limerick’s Immersive Software Engineering (ISE) course – valued at €10,000. Software engineering will play a crucial role in the future of business, society, and even our planet. To ensure that future is as bright as possible, we need diverse teams of software engineers working on the world’s most pressing problems.

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The Definitive Entity Resolution Buyer’s Guide

Are you thinking of adding enhanced data matching and relationship detection to your product or service? Do you need to know more about what to look for when assessing your options? The Senzing Entity Resolution Buyer’s Guide gives you step-by-step details about everything you should consider when evaluating entity resolution technologies. You’ll learn about use cases, technology and deployment options, top ten evaluation criteria and more.