Sat.Apr 20, 2019 - Fri.Apr 26, 2019

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Product Management is Like Cooking

The Product Coalition

The better you are, the less you follow a recipe and the more you experiment with new methods Continue reading on ProductCoalition.com ยป.

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7 Project Management Principles Product Managers Can Learn From

ProductPlan

Support. Sign In. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Product. Customers. Resources. Blog. Try it Free. Features. Pricing. Enterprise. Integrations. Security. Templates. Videos. Webinars. Articles. Glossary. Blog. /. Product Management. /.

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Youโ€™ve Been Framed: How The Framing Effect Impacts UX Testing & Design Choices

AB Tasty

Framing Effect is like mercury and can slip through the tiniest of cracks and result in inaccurate decisions. But it can also be used to accomplish some research goals. How? Find out in this post. This article was originally posted on AB Tasty as Youโ€™ve Been Framed: How The Framing Effect Impacts UX Testing & Design Choices.

UX 49
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How to Conduct a Brand Research โ€“ Practical Guide with a Case Study

UX Studio

How you present yourself to the world, visually and in terms of message, constitutes a real science and many companies do a good job of that. Still, how users react to your brand strategy lies relatively out of your hands. Words, logos, brand colours just trigger things โ€“ their power resides in associations. Previous experience with a specific brand deeply influences the way people perceive it.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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User onboarding strategies that work โ€“ and mistakes to avoid

Intercom, Inc.

Simply signing up users means nothing if you’re not helping them understand how they can actually achieve what you’ve promised. Even the strongest customer testimonials won’t prevent churn if people don’t understand how to use your product. Thatโ€™s why we built Product Tours to assist with the job of user onboarding within your product, alongside our best-in-class in-app messaging and knowledge base products.

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Engagement Benchmarks for Travel App Success

Alchemer Mobile

What if you could get a daily pulse on how your customers feel and how that changes over. time? What if you could watch how customer sentiment changes in real-time following. version releases, feature releases, and more? It could be the driving force in making data-driven product roadmap decisions and having a comprehensive view of customer sentiment.

Travel 211
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Are you a Data Science hero?โ€”?aka BADIRist?

Piyanka Jain

Are you a Data Science hero?โ€”?aka BADIRist? One of my colleagues is a big fan of detective stories and Sherlock Holmes. One day we started talking about Sherlock and what it would look like if Sherlock transitioned his career to become an analyst or data scientist? He wondered if Sherlock would be a BADIRist? I definitely think so. Sherlock used something similar to BADIRโ„ข to solve crimes, though Sir Arthur Conan Doyle didnโ€™t know of the term back then.

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Becoming a Product Leader: Leading Product Success in the First 100 Days

Product Management Unpacked

Early success in your role as a new product leader is essential to establishing the foundation for long-term results. For any new product leader, the first 100 days are vital. During this period, people form their views about the person you are โ€“ your priorities, values and style (Kourdi & Edwards). This is where you need to establish yourself, your leadership style and your presence.

Banking 148
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Guruโ€™s Rick Nucci on using automation to scale your customer experience

Intercom, Inc.

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. For Rick Nucci, customers will win as long as AI empowers employees to do more of what they do best โ€“ that is, dealing empathetically with other humans โ€“ while skipping tedious busywork that could be handled just as well by a bot.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where heโ€™ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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The Product Managerโ€™s Secret Menu

The Product Guy

Guest Post by: Anthony Lazarus (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Patrick Hoffman]. Recently, thereโ€™s been a great deal of discussion around the topic of โ€˜customer centricityโ€™. A customer-centric approach focuses on providing a positive customer experience to drive profit and gain competitive advantage. There is one key tool used by successful customer-centric businesses that most product managers disregard.

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Why Data is key in Building a Company That Learns

Mind the Product

Facing uncertainty is a companyโ€™s biggest challenge. It doesn’t matter whether you’re in a startup or an established company, when you start work on a product, you need to validate your problem, your solution, and find your market. When you scale, uncertainty arises in the form of change – your market changes, your usersโ€™ needs change, and your organization changes.

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Business Requirements vs. Value Propositions: Is There Any Difference?

Product Management University

Business requirements and value propositions are one and the same. What’s different is the purpose for which they’re written. Business requirements are written to communicate the WHO, WHAT & WHY value that’s required to justify building new products and features. Value propositions are written to communicate the WHO, WHAT & WHY value that existing products already satisfy.

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What is Product Leadership?โ€”?really?

The Product Coalition

What is Product Leadership?โ€”?really? Photo by rob walsh on Unsplash With so many Product Management articles out there, letโ€™s talk โ€˜Product Leadershipโ€™ for a change. As so often, itโ€™s better to start with what it is not. Itโ€™s NOT about UI, UX or even engagement or retention?โ€”?What good are those if you havenโ€™t truly defined what your overall goals are?

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10 Rules for Managing Apache Cassandra

Itโ€™s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scaleโ€”but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules youโ€™ll want to know when managing Apache Cassandra.

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Are you cut out for product management?

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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Popular Misconceptions of the Product Craft by Sherif Mansour

Mind the Product

In this entertaining and insightful talk from Mind the Product Singapore 2019, Sherif Mansour, Distinguished Product Manager at Atlassian, shares some common misconceptions about the product management craft, how we need to think differently about those issues, and what we should be doing instead. 1. Product Managers Make all the Decisions. As product managers it is easy to get stuck in making all the decisions.

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TEI 226: Creating product roadmaps, Part 2 โ€“ with Bruce McCarthy

Product Innovation Educators

Creating a product vision of the future that’s awesome for everyone. Product roadmaps are frequently used badly, almost as handcuffs for product managers. A year ago we explored roadmaps and how they should be used with Bruce McCarthy. At the time, he had recently co-authored the book, Product Roadmaps Relaunched: How to Set Direction while Embracing Uncertainty.

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Finding the 'Aha!' Moment

dscout People Nerds

Expert user researcher Steve Portigal breaks down why thinking about bias and mistakes is the key to joyful discovery.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Making It (Product) Right

The Product Guy

Guest Post by: Surbhi Gupta (Mentee, Session 8, The Product Mentor) [Paired with Mentor, Tim Nunn]. โ€œFor a Product Manager, building the right product is more important than building the product right.โ€. You have stumbled upon an idea to build a next generation drone that can fly around and automatically take good photographs. You have brought together some of the best robotics engineers and have raised money from some of the best Venture Capitalists in the valley.

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Talking About Data Science by Jenessa Lancaster

Mind the Product

Jenessa Lancaster is a data scientist at Ocado Technology. In this ProductTank London talk, she discusses the importance of communicating data concepts to non-specialist audiences. We live in promising times for data science in business development. Many organisations are increasing investments to their data science and machine learning departments, acknowledging the valuable insights that these areas offer, particularly in terms of problem solving.

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How To Build a Successful Customer Support Team

AB Tasty

Why is Customer Support Important? Put simply, poor customer support will cost you. This facet of your business contributes to clients’ Read more. This article was originally posted on AB Tasty as How To Build a Successful Customer Support Team.

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Insight Behind TikTokโ€™s Rapid Growth in Japan

freshtrax

What is TikTok? TikTok is a video-sharing app which allows users to upload 15-second-long videos, often times of lip-syncing or dancing with music. This app is popular in the US, but recently, became extremely popular in Japan. At the end of January 2019, TikTok officially announced their monthly active users (MAU) in Japan for the first time at 9.5 million users.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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Is it time for you to become the Head of Product?

The Product Guy

If you are a great product person looking for a great product job, or vice versa, check out our job board. Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Each week we highlight some of the recently posted openings. Check out this weekโ€™s newest, belowโ€ฆ.

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Product Management, a Risky Business by Lucie McLean

Mind the Product

Lucie McLean, Head of Children’s Product at the BBC, kicked off her #mtpengage Manchester talk with a nostalgic trip involving TV character Mr Benn – who keeps going back to the same costume shop to equip himself for a party which he may or may not attend. He always comes back with some evidence of the adventure he goes on that relates to the costume he chose.

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Difference between Traditional programming versus Machine Learning from a PM perspective

The Product Coalition

Traditional computer programming has been around for more than a century, with the first known computer program dating back to the mid 1800s. Traditional Programming refers to any manually created program that uses input data and runs on a computer to produce the output. But for decades now, an advanced type of programming has revolutionized business, particularly in the areas of intelligence and embedded analytics.

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The Next Generation of Customer Success Leadership

Gainsight

Which starship Enterprise captain is your favorite: Kirk or Picard? I embedded a poll here just for kicks; can’t wait to see the results. (If your captain is losing, share this post with your Trekkie friends! And my apologies to Archer, Pike, and Riker fans.). Choose your captain. James T. Kirk. Jean-Luc Picard. I like them both, but I think it’s so interesting how different they are.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when itโ€™s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr