Sat.Jan 11, 2020 - Fri.Jan 17, 2020

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The User Researcher's Guide to GDPR

UserInterviews

Don't panic. GDPR may seem too big to tackle, but we've boiled it down to the 4 most important principles for user researchers, and a step-by-step guide to how it affects your research process.

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20 cognitive biases to be aware of (and embrace) as a Product Manager

Bogdan Coman Says

— Guys, we should go for feature X in the next sprint! ?—?But we didn’t validate any assumption yet. It doesn’t fit with with the data we have so far… — But is fitting with our Y initiative, everybody knows, right?… We invested already a lot in Y and is too late to drop it or spend additional time in research. Our customers are waiting, the competition already has it.

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The Importance of Accessibility in Product Building

ProductCraft

This post originally appeared on the Connected blog. As product builders, we all know that accessibility is important. It’s vital that our products work for everyone who uses them. But do we place the necessary emphasis on accessibility that it deserves in our product development process? Unless it is part of your earliest considerations, the answer.

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The Misunderstood Opportunity of Product Marketing

Innovatemap

“What is product marketing?” . I would wager that if I asked a crowded room of tech professionals to answer this question, I would maybe get a few hands raised. It’s understandable; product marketing suffers from a vague title that causes many to assume that it is interchangeable with marketing. This, however, is a misconception that does a disservice to the success of a product.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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The High Cost of Context Switching for Product Managers

ProductPlan

In computer programming, context switching refers to storing an active process in its current state so the system’s CPU can shift its resources to other tasks. A user can then instruct the CPU at any time to resume the process from the same point. Context switches consume a lot of resources, and system designers try to reduce the need for them. But these switches are necessary to allow operating systems to multitask.

More Trending

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Miro’s Andrey Khusid on the art of distributed teamwork

Intercom, Inc.

?. Andrey Khusid, founder and CEO of Miro , hasn’t done many interviews. In fact this is his first podcast appearance, so we were delighted late last year when he agreed to join us in the studio. We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients.

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Product Owner vs. Product Manager

The Product Guy

The Product Management role is very broad. It requires an incredible variety of skills and can consume a human life. Is it time to break the role down into different functions? In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

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Solutions Marketing vs. Product Marketing: One Big Difference

Product Management University

A lot of people think solutions marketing is just a fancy term for product marketing, especially since the term solution has been so overused. But there is one huge difference in real-world practice. In a product marketing model, products are the star. Problems, features and benefits are co-stars. In a solutions marketing model, the star is the buyer’s vision for success.

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Keeping Track Of Your HEART – Tomer Sharon on The Product Experience

Mind the Product

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Formerly of Google and WeWork, Tomer talks about all five parts of the model – Happiness, Engagement, Adoption, Retention and Task – and also shares his take on NPS.

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Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Speaker: David Warren and Kevin O’Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

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6 Experts Share How They Use Customer Feedback to Build a Better Product

Gainsight

There is no shortage of feedback these days. But what is everyone doing with it? When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole. So we asked 10 experts the following questions to learn more about how they collect and prioritze customer feedback: What are some of the effective w

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People Make the Product

The Product Guy

Working with people and managing stakeholders… what can be more fun? Watch and learn more from product management expert, Amin Bashi.

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Using Win-Loss Analysis to Improve Sales Alignment

Pragmatic Marketing

Because you’re reading this blog, your role likely involves making purchases (occasionally or frequently) on behalf of your company. Perhaps you’re a product marketer, product manager or data scientist. Perhaps you recently negotiated the purchase of new software, outsourced a research product or hired an agency to help with product or content design.

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Why Machine Learning Products Should be Managed Differently

Mind the Product

Machine learning (ML) based products have particular characteristics and challenges, from data quality to counterfactual problems and explainability. What then are the implications of ML products for team structure, focus, and hiring? Data science jobs are increasing at around 30% year on year , and if you don’t already have a data scientist in your ranks there’s a good chance you will soon.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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A practical guide to better dashboard design

nulab

A digital dashboard is a place where someone can view lots of data at once. If it’s done well, it helps users glean quick insights and informs data-based decisions. If not, it confuses or even bores. These full-screen displays can feature charts, graphs, maps, lists, gauges, and more to help users quickly make sense of complex data. And with our help, you’ll know exactly which of these elements will best serve your users — and why.

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The Abuse of Tech Debt

The Product Coalition

There is nothing unique about tech-debt, just change. Continue reading on ProductCoalition.com ».

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Using Win-Loss Analysis to Improve Sales Alignment

Pragmatic Marketing

Because you’re reading this blog, your role likely involves making purchases (occasionally or frequently) on behalf of your company. Perhaps you’re a product marketer, product manager or data scientist. Perhaps you recently negotiated the purchase of new software, outsourced a research product or hired an agency to help with product or content design.

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How to Train Your Hippo By Ozlem Yuce

Mind the Product

In this MTP Engage Manchester talk, Ozlem Yuce , Chief Product Officer at Agile at Heart gives us some insight on how we can better deal with the Highest Paid Person’s Opinion (HiPPO) in our organizations. She explains why the HiPPO can be so damaging and what to do about it as a product person. Her key points include: Damage caused by HiPPOs. Tactics to train your HiPPO.

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The 25 Types of Innovation Dominating R&D Today

Innovation varies widely across sectors and organizations, creating value in diverse forms. Understanding different types is crucial for R&D teams to foster creativity and uncover missed opportunities. This guide explores 25 key types of innovation in management frameworks.

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productboard raises a $45M Series B led by Sequoia Capital

ProductBoard

Today productboard announced a $45M Series B led by Sequoia Capital with new investor Bessemer Venture Partners and participation from our previous investors. Why are top VCs betting big on dedicated product management systems? Because product management systems will change how companies are run as much as CRMs did. We couldn’t wish for a better start of 2020.

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Product Mindset: Encouraging Ownership in a Scrum Team

The Product Coalition

TL; DR: Product Mindset and Ownership in Scrum Teams There is one product, one Product Owner, one Product Backlog?—?a simple rule. How is that supposed to scale, you might ask, isn’t that approach turning the Product Owner into the Scrum team’s bottleneck, impeding value creation rather than spearheading it? Well, cargo cult Scrum might end up in that dead-end.

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Nine Product Management Blogs to Read in 2020

ProductCraft

Is one of your New Year’s resolutions to read more product-related content? If so, we’ve got nine product management blogs you should bookmark right now (in addition to ProductCraft, of course). The below list offers something for just about everyone, from the PM looking for career advice to the budding SaaS entrepreneur. Happy reading! Product.

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Mindset – Mapping, Visualisation, and Mental Models with Eli Montgomery and Rosemary King

Mind the Product

Watch on YouTube | Listen on Soundcloud . In the latest episode, Rosemary King , our Director of Training Products welcomes Eli Montgomery to Mindset. Eli is currently Head of User Experience at Cazoo, a platform transforming the way people buy used cars. He is also a Mind the Product trainer, teaching our one-day workshops. Rosemary and Eli discuss mapping, visualisation, and mental models and draw from their own experiences and expertise to answer questions from the Mind the Product community.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

Christophe Louvion, Chief Product & Technology Officer of NRC Health, is here to take us through how he guided his company's recent experience of getting from concept to launch and sales of products within 90 days. In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Why the future is bright at productboard

ProductBoard

Want to work for a tech startup that’s heading for the stars? Then read on… We are excited to kick off 2020 with some exciting news. This week, we raised an additional $45 million of Series B funding to further the vision of our company — to help product managers, teams, and organizations make products that matter, together. The lead investor is Sequoia Capital, with participation by Bessemer.

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How to keep your product backlog clean?

The Product Coalition

Delete Things That You’ll Never Do There was a time when I took over 2 JIRA boards, one of them had over 1000 open tickets. The previous Product Managers let everyone add tickets to it and never bothered to prioritize it because everything was important and it had to be kept there as per cross-functional team’s requests. It took me over a month to prioritize, clear and delete it to a manageable shape.

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This is What Most People Get Wrong About Willpower

Nir Eyal

The post This is What Most People Get Wrong About Willpower appeared first on Nir and Far.

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Mind the Product Training to Launch Product Coaching Service

Mind the Product

There was one theme that emerged for me in 2019 which I think will make a big impact on 2020, the product coach. I think the impact will be so big that at Mind the Product Training we’ve been working on an entire platform to support it. For the past three years, Mind the Product has been building a library of modules and full-day workshops to address product management’s biggest challenges, and we will continue to do so.

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An Architect’s Guide for Selecting Scalable, Data-Layer Technologies

There’s no getting around it: selecting the right foundational data-layer components is crucial for long-term application success. That’s why we developed this white paper to give you insights into four key open-source technologies – Apache Cassandra®, Apache Kafka®, Apache Spark™, and OpenSearch® – and how to leverage them for lasting success. Discover everything you’ll want to know about scalable, data-layer technologies: Learn when to choose these technologies and when to avoid them Explore h

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Supporting mental health the productboard way

ProductBoard

As a long-term sufferer of anxiety, and consequently panic attacks and depressive thoughts, I know how important it is to be open about mental health issues. Sharing your experiences, hearing those of others, and having supportive people around you are some of the most important factors in dealing with and recovering from mental health issues. And as we spend a large chunk of our time at work, it&#.

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The product manager checklists you need to achieve

The Product Coalition

I’m currently reading Atul Gawande’s “The Checklist Manifesto”, where he provides a compelling argument for the humble checklist… Continue reading on ProductCoalition.com ».

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TEI 264: How product managers can make better use of marketing – with Jill Soley

Product Innovation Educators

How marketing and product management work together. Turns out if you ask 50 different people what marketing is, you’ll hear 50 different answers. That is what our guest did to investigate what people think about marketing and how it fits into the work product managers do. Our guest is Jill Soley, a Silicon Valley strategic product and marketing executive.