Sat.Jan 11, 2020 - Fri.Jan 17, 2020

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The User Researcher's Guide to GDPR

UserInterviews

Don't panic. GDPR may seem too big to tackle, but we've boiled it down to the 4 most important principles for user researchers, and a step-by-step guide to how it affects your research process.

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20 cognitive biases to be aware of (and embrace) as a Product Manager

Bogdan Coman Says

— Guys, we should go for feature X in the next sprint! ?—?But we didn’t validate any assumption yet. It doesn’t fit with with the data we have so far… — But is fitting with our Y initiative, everybody knows, right?… We invested already a lot in Y and is too late to drop it or spend additional time in research. Our customers are waiting, the competition already has it.

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The Importance of Accessibility in Product Building

ProductCraft

This post originally appeared on the Connected blog. As product builders, we all know that accessibility is important. It’s vital that our products work for everyone who uses them. But do we place the necessary emphasis on accessibility that it deserves in our product development process? Unless it is part of your earliest considerations, the answer.

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The Misunderstood Opportunity of Product Marketing

Innovatemap

“What is product marketing?” . I would wager that if I asked a crowded room of tech professionals to answer this question, I would maybe get a few hands raised. It’s understandable; product marketing suffers from a vague title that causes many to assume that it is interchangeable with marketing. This, however, is a misconception that does a disservice to the success of a product.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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The High Cost of Context Switching for Product Managers

ProductPlan

In computer programming, context switching refers to storing an active process in its current state so the system’s CPU can shift its resources to other tasks. A user can then instruct the CPU at any time to resume the process from the same point. Context switches consume a lot of resources, and system designers try to reduce the need for them. But these switches are necessary to allow operating systems to multitask.

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Miro’s Andrey Khusid on the art of distributed teamwork

Intercom, Inc.

?. Andrey Khusid, founder and CEO of Miro , hasn’t done many interviews. In fact this is his first podcast appearance, so we were delighted late last year when he agreed to join us in the studio. We chatted about the company’s evolution from RealtimeBoard, a tool beloved by the UX community, to Miro – a rapidly growing SaaS innovator that boasts Dell, Netflix, Ikea, and Spotify amongst their steadily growing roster of clients.

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Product Owner vs. Product Manager

The Product Guy

The Product Management role is very broad. It requires an incredible variety of skills and can consume a human life. Is it time to break the role down into different functions? In a recent live stream from one of our mentors of The Product Mentor , Jordan Bergtraum, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

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6 Experts Share How They Use Customer Feedback to Build a Better Product

Gainsight

There is no shortage of feedback these days. But what is everyone doing with it? When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole. So we asked 10 experts the following questions to learn more about how they collect and prioritze customer feedback: What are some of the effective w

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Keeping Track Of Your HEART – Tomer Sharon on The Product Experience

Mind the Product

There’s a lot of debate in the product and research communities about quantitative vs qualitative approaches to metrics, so we sat down with Tomer Sharon (MD/Head of User Research and Metrics at Goldman Sachs) to talk about how he uses Google’s HEART approach to track what matters. Formerly of Google and WeWork, Tomer talks about all five parts of the model – Happiness, Engagement, Adoption, Retention and Task – and also shares his take on NPS.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Using Win-Loss Analysis to Improve Sales Alignment

Pragmatic Marketing

Because you’re reading this blog, your role likely involves making purchases (occasionally or frequently) on behalf of your company. Perhaps you’re a product marketer, product manager or data scientist. Perhaps you recently negotiated the purchase of new software, outsourced a research product or hired an agency to help with product or content design.

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People Make the Product

The Product Guy

Working with people and managing stakeholders… what can be more fun? Watch and learn more from product management expert, Amin Bashi.

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A practical guide to better dashboard design

nulab

A digital dashboard is a place where someone can view lots of data at once. If it’s done well, it helps users glean quick insights and informs data-based decisions. If not, it confuses or even bores. These full-screen displays can feature charts, graphs, maps, lists, gauges, and more to help users quickly make sense of complex data. And with our help, you’ll know exactly which of these elements will best serve your users — and why.

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Why Machine Learning Products Should be Managed Differently

Mind the Product

Machine learning (ML) based products have particular characteristics and challenges, from data quality to counterfactual problems and explainability. What then are the implications of ML products for team structure, focus, and hiring? Data science jobs are increasing at around 30% year on year , and if you don’t already have a data scientist in your ranks there’s a good chance you will soon.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Using Win-Loss Analysis to Improve Sales Alignment

Pragmatic Marketing

Because you’re reading this blog, your role likely involves making purchases (occasionally or frequently) on behalf of your company. Perhaps you’re a product marketer, product manager or data scientist. Perhaps you recently negotiated the purchase of new software, outsourced a research product or hired an agency to help with product or content design.

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The Abuse of Tech Debt

The Product Coalition

There is nothing unique about tech-debt, just change. Continue reading on ProductCoalition.com ».

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productboard raises a $45M Series B led by Sequoia Capital

ProductBoard

Today productboard announced a $45M Series B led by Sequoia Capital with new investor Bessemer Venture Partners and participation from our previous investors. Why are top VCs betting big on dedicated product management systems? Because product management systems will change how companies are run as much as CRMs did. We couldn’t wish for a better start of 2020.

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How to Train Your Hippo By Ozlem Yuce

Mind the Product

In this MTP Engage Manchester talk, Ozlem Yuce , Chief Product Officer at Agile at Heart gives us some insight on how we can better deal with the Highest Paid Person’s Opinion (HiPPO) in our organizations. She explains why the HiPPO can be so damaging and what to do about it as a product person. Her key points include: Damage caused by HiPPOs. Tactics to train your HiPPO.

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Nine Product Management Blogs to Read in 2020

ProductCraft

Is one of your New Year’s resolutions to read more product-related content? If so, we’ve got nine product management blogs you should bookmark right now (in addition to ProductCraft, of course). The below list offers something for just about everyone, from the PM looking for career advice to the budding SaaS entrepreneur. Happy reading! Product.

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Product Mindset: Encouraging Ownership in a Scrum Team

The Product Coalition

TL; DR: Product Mindset and Ownership in Scrum Teams There is one product, one Product Owner, one Product Backlog?—?a simple rule. How is that supposed to scale, you might ask, isn’t that approach turning the Product Owner into the Scrum team’s bottleneck, impeding value creation rather than spearheading it? Well, cargo cult Scrum might end up in that dead-end.

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Why the future is bright at productboard

ProductBoard

Want to work for a tech startup that’s heading for the stars? Then read on… We are excited to kick off 2020 with some exciting news. This week, we raised an additional $45 million of Series B funding to further the vision of our company — to help product managers, teams, and organizations make products that matter, together. The lead investor is Sequoia Capital, with participation by Bessemer.

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Mindset – Mapping, Visualisation, and Mental Models with Eli Montgomery and Rosemary King

Mind the Product

Watch on YouTube | Listen on Soundcloud . In the latest episode, Rosemary King , our Director of Training Products welcomes Eli Montgomery to Mindset. Eli is currently Head of User Experience at Cazoo, a platform transforming the way people buy used cars. He is also a Mind the Product trainer, teaching our one-day workshops. Rosemary and Eli discuss mapping, visualisation, and mental models and draw from their own experiences and expertise to answer questions from the Mind the Product community.

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Product Management Careers: Job Prospects, Pathways, and Must-Have Skills (2024)

The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

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TEI 264: How product managers can make better use of marketing – with Jill Soley

Product Innovation Educators

How marketing and product management work together. Turns out if you ask 50 different people what marketing is, you’ll hear 50 different answers. That is what our guest did to investigate what people think about marketing and how it fits into the work product managers do. Our guest is Jill Soley, a Silicon Valley strategic product and marketing executive.

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How to keep your product backlog clean?

The Product Coalition

Delete Things That You’ll Never Do There was a time when I took over 2 JIRA boards, one of them had over 1000 open tickets. The previous Product Managers let everyone add tickets to it and never bothered to prioritize it because everything was important and it had to be kept there as per cross-functional team’s requests. It took me over a month to prioritize, clear and delete it to a manageable shape.

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Supporting mental health the productboard way

ProductBoard

As a long-term sufferer of anxiety, and consequently panic attacks and depressive thoughts, I know how important it is to be open about mental health issues. Sharing your experiences, hearing those of others, and having supportive people around you are some of the most important factors in dealing with and recovering from mental health issues. And as we spend a large chunk of our time at work, it&#.

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Mind the Product Training to Launch Product Coaching Service

Mind the Product

There was one theme that emerged for me in 2019 which I think will make a big impact on 2020, the product coach. I think the impact will be so big that at Mind the Product Training we’ve been working on an entire platform to support it. For the past three years, Mind the Product has been building a library of modules and full-day workshops to address product management’s biggest challenges, and we will continue to do so.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Insubordination vs Caring About the System

Johanna Rothman

Do I advocate insubordination? Some of my Modern Management Made Easy technical reviewers wonder. And, when I looked at this definition of insubordination , I had to agree. However, when I read that definition, I don't see any mutual problem-solving. I also don't see any mutual purpose or respect. I don't see how that form of management makes sense these days.

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The product manager checklists you need to achieve

The Product Coalition

I’m currently reading Atul Gawande’s “The Checklist Manifesto”, where he provides a compelling argument for the humble checklist… Continue reading on ProductCoalition.com ».

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This is What Most People Get Wrong About Willpower

Nir Eyal

The post This is What Most People Get Wrong About Willpower appeared first on Nir and Far.

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