Sat.Nov 14, 2020 - Fri.Nov 20, 2020

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Build Products That Solve Real Problems With This Lightweight JTBD Framework

First Round Review

Drawing on her experiences building products at Lumosity, Oculus, and Facebook's New Product Experimentation group, Sunita Mohanty shares a lightweight "jobs-to-be-done" framework for early-stage product teams, along with templates and go-to-market tactics.

Framework 143
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How Internal Software Empowers Employees and Amplifies Talent Recruitment

Innovatemap

We know the many benefits of utilizing software that makes life easier. (Hello, video conferencing in 2020!) And yet, executive buy-in for implementing internal software solutions is often at the bottom of the budget and resource list. Company leaders will quickly invest in solutions that make their product or service better for customers. But they are more hesitant to invest in technology to be utilized internally.

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Technical Women Are Software Managers

Johanna Rothman

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Do these stories reflect your experience? Yes, the stories reflect my experience. Let me offer a little history. My History, Not Anyone Else's History. I started to work as a programmer in the mid-1970s.

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Q&A with Digital Transformation Experts: Liz Jensen from Visa

Alchemer Mobile

As a business concept, we’ve talked about digital transformation for the better part of a decade. But in 2020, digital transformation as we know it barreled ahead at a dizzying pace—causing product and marketing teams to make fast, learn-as-you-go decisions impacting billions of dollars. Due to stay-at-home orders enacted across the globe in response to COVID-19, the mobile channel has seen particularly extreme changes in how companies leverage it to support their broader business goals.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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S.H.O.P.: Making the move Online

Intercom, Inc.

Welcome to S.H.O.P. , our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. This week, we’re looking at the tools and infrastructure needed to facilitate the move Online.

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Product Vision 2020

Mind the Product

In this ProductTank London talk, Paavan Buddhdev – previously Product Designer at AND Digital and now Founder of Sound Off – discusses the concept of product vision through design lens. Here are the key areas discussed: Vision: a prerequisite to strategy Properties of a vision statement How do we get there: Hills and Storytelling framework Conclusions: an [.].

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Q&A with Digital Transformation Experts: Josh Fischer from Spotify

Alchemer Mobile

Welcome to the third installation of our digital transformation interview series, where successful product and marketing leaders share what’s top-of-mind, how to overcome obstacles, where the marketplace is going, and tips for success. If you missed our last interview with Liz Jensen from Visa , we recommend giving it a read, too! __. As a business concept, we’ve talked about digital transformation for the better part of a decade.

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Transforming customer support with automation: Key trends and challenges for support leaders

Intercom, Inc.

Companies that automate support are 4x more likely to see CSAT improvements, according to a survey we conducted with support leaders. That’s an incredible statistic – but how can these benefits be realized? Today, support teams are navigating an increasingly demanding support landscape. With customer expectations and conversation volumes on the rise, businesses need a way to effectively deliver on-demand, personal support while maintaining customer satisfaction.

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280 Group Finalists in Product Management Today MVP Awards 2020!

280 Group

Celebrating the Nominations. We are thrilled to announce that several of our blog articles have made it to the finalist round of the 2020 Product Management Today MVP Awards ! We’d like to thank our readers who help drive our content initiatives to produce proven, practical, and actionable strategies. It is our mission to empower product professionals so they can gain the tools and knowledge needed to build better products.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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#mtpcon Digital (Autumn): Day 2 Highlights

Mind the Product

Day two of #mtpcon Digital welcomed more incredible product speakers to our virtual stage. Our keynote speakers, Cennydd Bowles, Asha Haji, and Marty Cagan covered tech and the new normal, pivoting, and the greatest challenges of product management, while our session speakers delivered a range of thought-provoking discussions on OKRs, leadership, strategy and more.

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How to get into product management with ‘the wrong’ background.

The Product Coalition

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. People who have that quality exist everywhere. Getting a computer science degree or starting in an associate product management role right out of college is not a prerequisite for good judgement.

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Building for the long-term: How we future-proofed our database architecture

Intercom, Inc.

At Intercom, we are highly focused on delivering products that actually solve problems for customers. That intense focus means we are careful not to spend precious time and resources over-engineering our solutions. That’s why we aim to build “boring” software and why we’re committed to running less software , choosing to build on standard technologies and outsource the undifferentiated heavy lifting.

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B2B Product Manager Magazine November 2020

Product Management University

B2B Product Manager November 2020 Issue. We hope your 2020 is winding down on a positive note, all things considered. This month we take a closer look at sales effectiveness, customer retention and bundling vs. solutions. As the pandemic economy has forced all of us to completely rethink everything, we also give you a list of things to consider for product management, product marketing and sales in 2021.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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#mtpcon Digital (Autumn): Day 1 Highlights

Mind the Product

Following awesome keynotes by Benedict Evans, Spectra (Adaora) Asala, and Mary Poppendieck, plus six interactive breakout sessions covering topics such as inclusive design, building teams, and tricks to winning the leadership game, day one of #mtpcon Digital (the Autumn edition!) got our final 2020 conference off to a flying start! As always we began the [.].

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WSJF?—?Weighted Shortest Job First Prioritization Framework

The Product Coalition

The little-known framework that you need in your Product Management Toolbox. Continue reading on Product Coalition ».

Framework 190
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Build Products That Solve Real Problems With This Lightweight JTBD Framework

First Round Review

Drawing on her experiences building products at Lumosity, Oculus, and Facebook's New Product Experimentation group, Sunita Mohanty shares a lightweight "jobs-to-be-done" framework for early-stage product teams, along with templates and go-to-market tactics.

Framework 143
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TEI 309: Product management strategy – with Allan Anderson, PhD

Product Innovation Educators

The importance of an organizational game plan for product managers. I started a new series to explore the Product Development and Management Body of Knowledge. While it has since been updated many times, this is the body of knowledge I discovered in 2007 that led to many ah-ha moments for me as a product manager. It gave me a framework for integrating what a product manager does, and I have since taught it to many other product managers. .

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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Product Research Rules – C. Todd Lombardo & Aras Bilgen on The Product Experience

Mind the Product

It’s been drilled into our heads time and time again – as product people, we know that we are not the customer. What follows is that we need to get to know our customers, to figure out what their problems are, how they perceive & prioritise them, and how they react to the solutions we [.]. Read More. The post Product Research Rules – C.

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Stakeholder Involvement in The Scrum Events

The Product Coalition

Exploring the myth around stakeholder involvement as not required other than the Sprint Review in Scrum Photo by Gabriel Benois on Unsplash ‘Stakeholders are not allowed to attend any Scrum event other than the ‘Sprint Review’ that occurs before the end of the Sprint’ How many are familiar with such similar misunderstandings around Stakeholder involvement in Scrum events?

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The First-Time Founder’s Guide to Learning Everything the Hard Way

First Round Review

Steve El-Hage picks his head up and shares his biggest lessons as a first-time founder from the 8-year, heads-down journey of building Drop.

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How to Use Customer Value Chains in Your Product Development Strategy

Amplitude

You might claim to have a customer-first approach to your product development strategy—but is that actually the case? While many organizations say they uphold a customer-first philosophy, sales goals often prevail. Your customer-first approach should be focused on building solutions around your users’ needs, not around what your competitors are doing or what’s likely to be the most profitable.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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Tech and the New Normal by Benedict Evans

Mind the Product

In this November 2020 #mtpcon Digital keynote, Benedict Evans, Analyst and former Partner at Andreessen Horowitz analyses the huge impact the Covid-19 crisis has had on the technology sector, demonstrating how acceleration and experimentation are destructively ushering in a new normal. Watch the video to see his talk in full. Or read on for an [.]. Read More.

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Business Innovation & Seasonal Allergies. A Next Big Thing?

The Product Coalition

Business Innovation & Seasonal Allergies. The Next Big Thing? Recurring seasonal allergy symptoms are already a serious life-disruption for many. Now we also have COVID 19 and worsening allergy seasons to contend with. Here’s why business innovation could become a key resource in the struggle against pollen allergy in the near future. A Growing Market Allergic rhinitis already affects between 10%-30% of the entire world population.

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3 Types of Innovation Framework: Unlock Better Innovation Outcomes

Strategyzer

In our previous post we explained that, to bring clarity to any conversation on innovation, you need to distinguish between three different types of innovation , heavily borrowed from Harvard professor Clayton Christensen: efficiency, sustaining, and transformative innovation.

Framework 115
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Measurement vs. Metrics in Product Analytics Instrumentation

Amplitude

Introducing the Series: Principles for Product Instrumentation Success. I meet lots of teams that are apprehensive about deciding what to measure. They are worried they will be unable to answer important questions. Worried they will track the wrong metrics, and pick the wrong KPIs. Worried that they’ll end up with unusable and untrustworthy data. And worried they’ll waste their developer teammate’s time.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr