Sat.Nov 14, 2020 - Fri.Nov 20, 2020

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Build Products That Solve Real Problems With This Lightweight JTBD Framework

First Round Review

Drawing on her experiences building products at Lumosity, Oculus, and Facebook's New Product Experimentation group, Sunita Mohanty shares a lightweight "jobs-to-be-done" framework for early-stage product teams, along with templates and go-to-market tactics.

Framework 143
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How Internal Software Empowers Employees and Amplifies Talent Recruitment

Innovatemap

We know the many benefits of utilizing software that makes life easier. (Hello, video conferencing in 2020!) And yet, executive buy-in for implementing internal software solutions is often at the bottom of the budget and resource list. Company leaders will quickly invest in solutions that make their product or service better for customers. But they are more hesitant to invest in technology to be utilized internally.

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Technical Women Are Software Managers

Johanna Rothman

One of my reviewers for the Modern Management Made Easy books asked a fascinating question: I've never seen this many women in management or in senior leadership positions. Do these stories reflect your experience? Yes, the stories reflect my experience. Let me offer a little history. My History, Not Anyone Else's History. I started to work as a programmer in the mid-1970s.

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Q&A with Digital Transformation Experts: Liz Jensen from Visa

Alchemer Mobile

As a business concept, we’ve talked about digital transformation for the better part of a decade. But in 2020, digital transformation as we know it barreled ahead at a dizzying pace—causing product and marketing teams to make fast, learn-as-you-go decisions impacting billions of dollars. Due to stay-at-home orders enacted across the globe in response to COVID-19, the mobile channel has seen particularly extreme changes in how companies leverage it to support their broader business goals.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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S.H.O.P.: Making the move Online

Intercom, Inc.

Welcome to S.H.O.P. , our series examining the changes in retail and commerce. Over the course of four weeks, we’re exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. This week, we’re looking at the tools and infrastructure needed to facilitate the move Online.

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How to get into product management with ‘the wrong’ background.

The Product Coalition

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. People who have that quality exist everywhere. Getting a computer science degree or starting in an associate product management role right out of college is not a prerequisite for good judgement.

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Q&A with Digital Transformation Experts: Josh Fischer from Spotify

Alchemer Mobile

Welcome to the third installation of our digital transformation interview series, where successful product and marketing leaders share what’s top-of-mind, how to overcome obstacles, where the marketplace is going, and tips for success. If you missed our last interview with Liz Jensen from Visa , we recommend giving it a read, too! __. As a business concept, we’ve talked about digital transformation for the better part of a decade.

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Transforming customer support with automation: Key trends and challenges for support leaders

Intercom, Inc.

Companies that automate support are 4x more likely to see CSAT improvements, according to a survey we conducted with support leaders. That’s an incredible statistic – but how can these benefits be realized? Today, support teams are navigating an increasingly demanding support landscape. With customer expectations and conversation volumes on the rise, businesses need a way to effectively deliver on-demand, personal support while maintaining customer satisfaction.

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#mtpcon Digital (Autumn): Day 1 Highlights

Mind the Product

Following awesome keynotes by Benedict Evans, Spectra (Adaora) Asala, and Mary Poppendieck, plus six interactive breakout sessions covering topics such as inclusive design, building teams, and tricks to winning the leadership game, day one of #mtpcon Digital (the Autumn edition!) got our final 2020 conference off to a flying start! As always we began the [.].

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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B2B Product Manager Magazine November 2020

Product Management University

B2B Product Manager November 2020 Issue. We hope your 2020 is winding down on a positive note, all things considered. This month we take a closer look at sales effectiveness, customer retention and bundling vs. solutions. As the pandemic economy has forced all of us to completely rethink everything, we also give you a list of things to consider for product management, product marketing and sales in 2021.

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Stakeholder Involvement in The Scrum Events

The Product Coalition

Exploring the myth around stakeholder involvement as not required other than the Sprint Review in Scrum Photo by Gabriel Benois on Unsplash ‘Stakeholders are not allowed to attend any Scrum event other than the ‘Sprint Review’ that occurs before the end of the Sprint’ How many are familiar with such similar misunderstandings around Stakeholder involvement in Scrum events?

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Building for the long-term: How we future-proofed our database architecture

Intercom, Inc.

At Intercom, we are highly focused on delivering products that actually solve problems for customers. That intense focus means we are careful not to spend precious time and resources over-engineering our solutions. That’s why we aim to build “boring” software and why we’re committed to running less software , choosing to build on standard technologies and outsource the undifferentiated heavy lifting.

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Product Research Rules – C. Todd Lombardo & Aras Bilgen on The Product Experience

Mind the Product

It’s been drilled into our heads time and time again – as product people, we know that we are not the customer. What follows is that we need to get to know our customers, to figure out what their problems are, how they perceive & prioritise them, and how they react to the solutions we [.]. Read More. The post Product Research Rules – C.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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Build Products That Solve Real Problems With This Lightweight JTBD Framework

First Round Review

Drawing on her experiences building products at Lumosity, Oculus, and Facebook's New Product Experimentation group, Sunita Mohanty shares a lightweight "jobs-to-be-done" framework for early-stage product teams, along with templates and go-to-market tactics.

Framework 143
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WSJF?—?Weighted Shortest Job First Prioritization Framework

The Product Coalition

The little-known framework that you need in your Product Management Toolbox. Continue reading on Product Coalition ».

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TEI 309: Product management strategy – with Allan Anderson, PhD

Product Innovation Educators

The importance of an organizational game plan for product managers. I started a new series to explore the Product Development and Management Body of Knowledge. While it has since been updated many times, this is the body of knowledge I discovered in 2007 that led to many ah-ha moments for me as a product manager. It gave me a framework for integrating what a product manager does, and I have since taught it to many other product managers. .

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#mtpcon Digital (Autumn): Day 2 Highlights

Mind the Product

Day two of #mtpcon Digital welcomed more incredible product speakers to our virtual stage. Our keynote speakers, Cennydd Bowles, Asha Haji, and Marty Cagan covered tech and the new normal, pivoting, and the greatest challenges of product management, while our session speakers delivered a range of thought-provoking discussions on OKRs, leadership, strategy and more.

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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The First-Time Founder’s Guide to Learning Everything the Hard Way

First Round Review

Steve El-Hage picks his head up and shares his biggest lessons as a first-time founder from the 8-year, heads-down journey of building Drop.

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Business Innovation & Seasonal Allergies. A Next Big Thing?

The Product Coalition

Business Innovation & Seasonal Allergies. The Next Big Thing? Recurring seasonal allergy symptoms are already a serious life-disruption for many. Now we also have COVID 19 and worsening allergy seasons to contend with. Here’s why business innovation could become a key resource in the struggle against pollen allergy in the near future. A Growing Market Allergic rhinitis already affects between 10%-30% of the entire world population.

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How to Use Customer Value Chains in Your Product Development Strategy

Amplitude

You might claim to have a customer-first approach to your product development strategy—but is that actually the case? While many organizations say they uphold a customer-first philosophy, sales goals often prevail. Your customer-first approach should be focused on building solutions around your users’ needs, not around what your competitors are doing or what’s likely to be the most profitable.

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Stress-free Feature Releases – A Simple Guide to Progressive Rollouts

Mind the Product

I’m currently on the brink of launching a major product update – one that will affect many of our high value clients. And yes, it’s stressful. The questions swirling around in my head include: Does the functionality work in production? How do the users respond? How does this impact operational cost? In other words, do [.]. Read More. The post Stress-free Feature Releases – A Simple Guide to Progressive Rollouts appeared first on Mind the Product.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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3 Types of Innovation Framework: Unlock Better Innovation Outcomes

Strategyzer

In our previous post we explained that, to bring clarity to any conversation on innovation, you need to distinguish between three different types of innovation , heavily borrowed from Harvard professor Clayton Christensen: efficiency, sustaining, and transformative innovation.

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Top Skills that Get you Monetized as Mobile App Product Manager

The Product Coalition

Every job requires a different set of efforts, skills, qualifications, that will make you eligible for that particular job. If you want to be successful in any field, then the most important thing you should consider is to find out the details and skills that will be required to perform your job. Either you are entering a business line or in a job line, you must have all the required information relating to that area.

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31 Best Customer Journey Map Templates and Examples

UserInterviews

Get inspired and make your work easier with these flexible and (mostly) free customer journey map templates and examples.

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Tech and the New Normal by Benedict Evans

Mind the Product

In this November 2020 #mtpcon Digital keynote, Benedict Evans, Analyst and former Partner at Andreessen Horowitz analyses the huge impact the Covid-19 crisis has had on the technology sector, demonstrating how acceleration and experimentation are destructively ushering in a new normal. Watch the video to see his talk in full. Or read on for an [.]. Read More.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr