Sat.Oct 24, 2020 - Fri.Oct 30, 2020

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How to Manage Product Managers

ProductCraft

“Management is the most noble of professions if it’s practiced well. No other occupation offers as many ways to help others learn and grow, take responsibility and be recognized for achievement, and contribute to the success of a team.” Clayton Christensen (for more great PM lessons from Clayton, read 8 lessons product managers can learn.

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Be a Schedule Builder, Not a To-Do List Maker

Nir Eyal

The post Be a Schedule Builder, Not a To-Do List Maker appeared first on Nir and Far.

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Getting Started with Product Data Management

Amplitude

The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. But getting to that point requires an investment in product data management. Strong data management ensures that data ported into an analytics system is clean, accurate and reliable.

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How to Avoid Career-Damaging Mistakes as a Product Manager [+Webinar]

280 Group

To learn more in-depth tips and strategies for each of the mistakes below, please join our upcoming webinar, 5 Career-Damaging Mistakes to Avoid in Your First 100 Days. You landed that great new gig…. You are the Product Manager of this great new “thing.” Or maybe you stepped into a management position and you are managing a couple of Product Managers (who manage the great new “thing”).

Webinar 215
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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Announcing Banners – the simple new way to engage your customers

Intercom, Inc.

Today, we’re excited to unveil the newest message type in Intercom, Banners. The name suggests how simple this new message type really is – you can now create a message that occupies that prime real estate at the top or bottom of your website, on desktop or mobile, where it can capture the attention of visitors and customers with announcements , promotions, proactive support , you name it.

More Trending

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The NAB API Teardown

The Product Coalition

We’re working on a more detailed follow up to the high-level research we did into APIs and the ASX100. As part of the follow-up, I’m looking into the APIs offered by ASX100 companies and, for no scientific reason, chose to start with an analysis of NAB’s developer portal. This post isn’t a strict analysis, rather it’s a sharing of thoughts as I step through NAB’s API with a longer view of gaining a better understanding of API best practices in the wild.

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Your Marketing Org is Slow. Here’s a Framework to Move Faster.

First Round Review

Gusto's first marketer, Jaleh Rezaei, shares a six-step framework for how marketers can "get out of the basement" and start thinking speed-first.

Framework 140
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Eoghan McCabe on the importance of authenticity in leadership

Intercom, Inc.

Our Chairman and Co-founder, Eoghan McCabe , sat down for a chat with Harry Stebbings on the Twenty Minute VC podcast to discuss his startup journey and the lessons he learned while building Intercom. In a wide-ranging conversation, Eoghan explored the complex nature of ambition, the role of self-doubt in creating our drive to succeed, and the crucial role of authenticity in leadership.

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The Biggest Missing Element in Most Product Experiences, According to Behavioural Science (Does Yours Have It?)

Mind the Product

Libby was new to backpacking. Her first trip was a 4-day trek through the Sierras with a good friend who was far more experienced. Before setting off, they downloaded an app that tracked their speed, elevation gain and miles. At the end of the first day, they were eager to see how far and fast [.]. Read More. The post The Biggest Missing Element in Most Product Experiences, According to Behavioural Science (Does Yours Have It?

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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5 Steps to Facilitate a Great Remote Design Sprint

The Product Coalition

Check this post out for five simple steps to make your remote design sprint go smoothly, including a Miro template to run the session. Continue reading on Product Coalition ».

Agile 144
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7 tips to collaborate better when your team is online

Nulab

Team members are a bit like cake ingredients: good on their own, but when you combine them all together… That’s when the magic happens. (That being said, we do not recommend eating flour on its own.) Or to put it another way, when individuals work well together, they are better than the sum of their parts. Good teamwork is a mix of effective leadership, open collaboration, and helpful tools to make it all easier.

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Slack’s Kristen Swanson on building the deeply human support experience your customers deserve – and expect

Intercom, Inc.

Kristen Swanson is the Customer Experience Chief of Staff at Slack , the channel-based messaging platform designed to “make work simpler, more pleasant, and more productive.”. This is the second in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve. With customer expectations on the rise, we look to find out how support leaders are creating best-in-class experiences to meet those expectations, and what support teams

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Yes, Product Managers Should Project Manage

Mind the Product

It’s a truism that product managers should not be project managers. They are different disciplines requiring different skill sets. But practically, as a product manager, you probably do at least some minimum amount of project management in your daily work, perhaps even to your frustration and dissatisfaction! In this article, I address this apparent dissonance, [.].

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Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! This session will provide you with a comprehensive set of tools to help you develop impactful products by shifting from output-based thinking to outcome-based thinking. You will deepen your understanding of your customers and their needs as well as identifying and de-risking the different kinds of hypotheses built into your roadmap.

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They Don’t Understand Your Role as a Product Leader. But Do You?

The Product Coalition

The role of the product leader goes far beyond managing the product department. Unfortunately, in most companies, there is no one who can tell you that, simply because they haven’t seen it before. Here is your true responsibility as a product leader, so that it’s no longer a secret. Photo by JOSHUA COLEMAN on Unsplash Most of the CEOs I work with, understand that the role of the product leader is very important.

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The 40 Best Questions to Ask in an Interview — How to Go Deeper Than “What’s the Culture Like?”

First Round Review

Top startup leaders shared their favorite thought-provoking questions for candidates to ask during an interview to stand out from the crowd and gain in-depth knowledge about the company, the team, and the role.

Startups 117
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What Writers Can Do About Informal Plagiarism, Part 1

Johanna Rothman

I spoke with another writer, Sam, earlier this week. He’s pretty sure a colleague, John, is plagiarizing his blog posts. Not in writing, but in conversation. Yes, John is using Sam's original words and phrases and passing those words off as John's ideas. In videos, podcasts, all kinds of “thought leader” work. This happens. All too often.

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Make Better Product Decisions by Using Quantitative and Qualitative Data, by Brian Tran

Mind the Product

In this ProductTank San Francisco talk, Brian Tran, Director of Product Management at User Testing, shows us how we can become better product people by supercharging our data with human insights. His key points include: What makes a product great? Making decisions Qualitative and quantitative data together Watch the video to see Brian’s talk in [.].

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Making Technical Debt Visible

The Product Coalition

What it is, how to make it visible, and why you should bother Continue reading on Product Coalition ».

Agile 144
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The Missing Ingredient: How Storytelling Can Make User Research More Impactful with Harrison Wheeler, UX Design Manager at LinkedIn

UserInterviews

Storytelling can help everyone at your organization get in the practice of basing decisions in user feedback. Here’s how Harrison Wheeler makes it work at Linkedin.

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The Ultimate Guide to Product Tours Software

Userpilot

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. If you haven’t had a chance to read the first one, here’s what we covered: Product tours are a central part of self-serve SaaS onboarding , which need to drive user activation.

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October Roundup: Data Ethics, Values, Building Empowered Product Teams, Scaling and More

Mind the Product

During the month of October, we put the spotlight on data ethics, living up to our values, how to build empowered product teams, and how to scale successfully. But that’s not all. October also delivered a handy professional development framework courtesy of Petra Wille. So, if you’re a member who’s keen to catch up on [.]. Read More.

Framework 132
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LLMOps for Your Data: Best Practices to Ensure Safety, Quality, and Cost

Speaker: Shreya Rajpal, Co-Founder and CEO at Guardrails AI & Travis Addair, Co-Founder and CTO at Predibase

Large Language Models (LLMs) such as ChatGPT offer unprecedented potential for complex enterprise applications. However, productionizing LLMs comes with a unique set of challenges such as model brittleness, total cost of ownership, data governance and privacy, and the need for consistent, accurate outputs. Putting the right LLMOps process in place today will pay dividends tomorrow, enabling you to leverage the part of AI that constitutes your IP – your data – to build a defensible AI strategy fo

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Cargo Cult Agile

The Product Coalition

TL; DR: The Cargo Cult Agile Checklist for Download You want to know the state of agility in your organization? Here we go: Download the checklist, distribute it generously among your colleagues, and run a quick poll. It will only take 5 minutes of their time–and then analyze their feedback. If the average number of checkboxes marked is higher than nine, then you are probably practicing cargo cult agile in one form or another.

Agile 98
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You X Horror volume II: The Thing and assimilation in UX

TryMyUI

In this 2020 Halloween special, we look to John Carpenter's 1982 cosmic body horror masterpiece "the Thing" to inspire some great UX design! Trust no one but the users! The post You X Horror volume II: The Thing and assimilation in UX appeared first on TryMyUI Blog.

UX 105
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Follow Reddit in Feedly

Roy Madden

New Feature. Pull content from subreddits and searches directly into your Feedly feeds. Reddit is “home of thousands of communities, endless conversations, and authentic human connection.” It can be an amazing resource for finding the best insights on topics and trends you care about. But it can also be overwhelming and time-consuming. That’s why we’re excited to announce the new Reddit integration for Feedly!

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Managing Product = Managing Tension by Marc Abraham

Mind the Product

In my book, Managing Product = Managing Tension, I’ve focused on what it is that impacts the products we build and how we manage them, namely; mind, matter, and moves. Each of these factors in their own right creates tension and in the book, I outline how we can make the most of these tensions [.]. Read More. The post Managing Product = Managing Tension by Marc Abraham appeared first on Mind the Product.

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How to Achieve Product-Market Fit

Speaker: Dan Olsen - Product Management Trainer and Consultant, Author, and Speaker

Everyone working on a product is trying to achieve the same goal: product-market fit. But most products fail to do so. In this webinar, product management expert Dan Olsen will share his simple but effective framework for achieving product-market fit from his book The Lean Product Playbook. He will explain his Product-Market Fit Pyramid and The Lean Product Process, a 6-step methodology that guides you through how to: Determine your target customer Identify underserved customer needs Define your