Sat.Mar 06, 2021 - Fri.Mar 12, 2021

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Level up Your Product Function With the Product Leader Map

Mind the Product

“I’m drowning in a never-ending todo list“, “I can’t be everywhere at once“, “I’m not good enough“ In my coaching work I constantly hear these frustrations from product leaders. It’s no surprise – product leadership is a tough gig, but strong product leadership is vital if companies are to be product-led and achieve growth.

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Product Goals in Scrum

Roman Pichler

Product Goals Defined. The Scrum Guide released in November 2020 states that “the product goal describes a future state of the product … [It] is the long-term objective for the Scrum team.” It also suggests that “the product goal is in the product backlog. The rest of the product backlog emerges to define ‘what’ will fulfill the product goal.” The product owner is accountable for “developing and explicitly communicating the product goal.

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Strategies to avoid burnout and manage your workload

Intercom, Inc.

When you’re working in a fast-paced industry, it’s all too easy to reach burnout no matter what role you’re in. And when you work on multiple concurrent projects and across lots of teams, the risk of burnout isn’t just high, it can feel inevitable. Many individual contributors (such as researchers, visual designers, content strategists, data scientists) who work horizontally across teams can be viewed as an infinite resource.

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Work, the Future, and familiar names

The Product Bistro

Almost 5 years ago, I found myself starting a job that focused around training, and skills validation, and my area of focus was in the future of work, as well as the seismic change that “Digital Transformation” was having on the workplace ecosystem. A major part of my early research on this was reading a lot of papers, white papers, articles, and just general digging into the topics related.

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Toward a Unified Project Management Understanding

The objective of this research is to dispel misunderstandings about crucial project management terms and their definitions. It aims to accurately place these terms and facilitate a comprehensive global understanding of their meanings.

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Amazing Women in Product

Mind the Product

In celebration of International Women’s Day this post is about some awesome women in Product. Sadly, I can’t feature them all because, believe me when I say, there are A LOT. Instead, I’ll throw a spotlight on a selection who repeatedly wow us with their product brilliance and their commitment to the product community. In no [.]. Read More.

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Announcing ‘The Ultimate Guide to Conversational Support’

Intercom, Inc.

With customer expectations soaring higher than ever, how do you achieve fast, meaningful support, at scale? The world’s most customer-centric teams are turning to conversational, messenger-based support – and you can learn the proven strategies to do the same in our newly published Ultimate Guide to Conversational Support. Until recently, most support teams faced an impossible choice – stay personal with customers or get efficient as a team.

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Work, the Future, and familiar names

The Product Bistro

The way we work, and the type of work we will do is changing. In my past research, one name has come up over and over, David Autor of MIT.

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How Quality Assurance Protects the Software Development Process

The Product Coalition

Quality assurance supports software companies to meet their client demands and expectations. And also is a way of preventing errors and defect bugs in the software development process. Overview of the quality assurance Quality assurance service is a systematic process to ensure the frontend and backend development satisfies specific requirements and quality standards.

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A Step-By-Step Guide to Developing Innovative Digital Products

Mind the Product

There is a strong opinion among product people that believes customers don’t buy the product, they buy a better experience where a product helps them do their jobs differently. What factors exist in some products that make them innovative and delightful to use? Where innovation is located Thomas Edison, an American inventor says, “There’s a [.].

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Harnessing Mobile-Led Growth: The Case for Mobile App Performance

In an increasingly mobile-first world, successful mobile apps have become a key driver for business growth. However, many companies still struggle to find success in the highly competitive mobile market. While many factors determine the success of a mobile app, one of the most important and often overlooked is app performance and its effect on the user experience.

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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee. But despite these differences, Farhan Virji , VP of Customer Happiness at Later , believes that there is actually quite a lot that B2B support teams can learn from their B2C colleagues.

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A Reality Check on Product Management: 5 Typical Scenarios and How to Navigate Them

ProductCraft

You have read all the books and you are ready and energized to dive into real product management. You land a job and get to work, totally ready to be an outcome-focused, non-date-driven, research-first “good” product manager (maybe even a “great” product manager!). But gradually, you find that your leadership team expects a Gantt chart. Read more » The post A Reality Check on Product Management: 5 Typical Scenarios and How to Navigate Them appeared first on ProductCraft by Pendo.

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How to Create an App Like Uber: React Native App Development Costs

The Product Coalition

Such applications as Uber looks like an insurmountable goal for regular people. Once it was launched, it stole the show. And it changed anything in the taxi world. The good news is that you can create an app like Uber just in 1500 hours. Sounds impressive, but it makes the goal measurable and achievable. All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing.

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Managing Internal Tools – Emily Patterson on The Product Experience

Mind the Product

There’s no glory in working on internal tools – no one ever gives you credit for success, it’s almost impossible to recruit for, and there’s never enough time to fix all of the things that are needed. It’s no wonder that we don’t talk about it very often. But they’re the key to making lots [.]. Read More. The post Managing Internal Tools – Emily Patterson on The Product Experience appeared first on Mind the Product.

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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TEI 325: 5 tools to create alignment, communicate better and build trust – with Stefano Mastrogiacomo, PhD

Product Innovation Educators

How product managers can get their teams on the same page. This podcast is getting a new name—Product Masters Now. The name officially changes in a few weeks, but I want you to know it is coming. You don’t need to do anything to keep listening, but it will show in your podcast player not as The Everyday Innovator but as Product Masters Now. The logo will look the same—just the name is changing. .

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Building a Thriving Innovation Ecosystem - A Pharmaceutical Example

Strategyzer

It takes time and investment to create a sustainable innovation ecosystem, one that enables repeatable innovation outcomes in a large organization, be it new products, services or businesses. And it requires many decisions along the way.

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21 Must-Follow Female Writers for Product Managers

The Product Coalition

In celebration of International Women’s Day ‘21, I’ve curated a list of 21 of my favourite female product-related writers. Continue reading on Product Coalition ».

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Hiring Product Managers: Using Product EQ to go beyond culture and skills

Mind the Product

In my book, Hiring Product Managers: Using Product EQ to go beyond culture and skills, there’s a specific tool that’s proved useful for a number of product leaders. In this post, I’m sharing that tool – the Role Canvas, along with an excerpt introducing it. About the book In the book, I tell the story of [.]. Read More. The post Hiring Product Managers: Using Product EQ to go beyond culture and skills appeared first on Mind the Product.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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How to Build a Product That Drives Adoption

Indicative

With the combination of free trials and easy setup common in today’s SaaS market, signing up new users isn’t a huge issue. The big challenge for SaaS companies today isn’t customer acquisition—it’s activation, getting those leads to fully adopt the product and become long-term active users. That means SaaS product and marketing teams need to shift their focus toward product adoption.

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Building an ROI-Driven Testing Plan with AB Tasty Partner, Roboboogie

AB Tasty

After our amazing digital summit at the end of 2020, we wanted to sit down with Matt Bullock, Director of Growth at Roboboogie to learn more about ROI-driven design. Tell us about Roboboogie and your session. Why did you choose this topic? Matt: Our session was titled Building an ROI-Driven Testing Plan. When […]. This article was originally posted on AB Tasty as Building an ROI-Driven Testing Plan with AB Tasty Partner, Roboboogie.

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What You are Doing Wrong with your Team Working Agreement

The Product Coalition

Introducing 4 Unexpected Elements to Include in Every Teaming Agreement Learn what your teaming agreements might be missing and ideas to go further. Photo by Josh Calabrese on Unsplash A team working agreement is essentially a documented set of ground rules that a team creates to hold each other accountable to positive behaviors. It’s a common element of a team startup or launch, and strong teams often revisit their team norms.

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Solving the Puzzle by Hope Gurion

Mind the Product

How can product people reconcile their ambition with the reality of what they’re doing right now? In this ProductTank London talk, Product Leader and Team Coach Hope Gurion provides some guidance for job seekers hoping to make the next leap in their careers but unsure about how to get there. The key points of her [.]. Read More. The post Solving the Puzzle by Hope Gurion appeared first on Mind the Product.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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CX’er Huddle in the Feedback-Tribe with Adrian Brady-Cesana

Usersnap

Join our next digital fireside chat with Adrian on April 7th, 2021 5pm CET. Learn from this experienced CX expert who not only wrote a successful book but publishes a CX podcast on CXChronicles.com. We are happy and proud to have him in our Feedback Tribe (provided by Usersnap) to learn hands-on insights on how optimize customer experience can grow your business.

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Women in Product: From Product Owner to Product Business CEO – How Margaret Zablocka Pulled Onoco off the Ground Against The Odds

Userpilot

Margaret Zablocka is a founder and CEO of Onoco – a parenting app with 20,000 users – and the former Lead Product Manager at Betfair. Born in Poland, she moved to London in 2014 to embark on her career in Product Management. When she first became a mother she realized there was a huge gap to fill in the market of parent tech. In this post, we’re talking to Margaret about her journey from product management to building her own product, the challenges she experienced, and her product v

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The Complete Checklist To Truly Understand Your Customer

The Product Coalition

If there is one constant theme in my work across companies and organisations of all shapes and sizes, it is (mis)understanding your customer. So, I’ve put together a checklist for understanding your customer to help you quickly get everyone aligned on how well you really understand your customer. When you understand your customer, magic happens, and brilliant results follow.

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Performing Effective User Research: Advice From C Todd Lombardo

Mind the Product

In this interactive AMA session for Prioritised members, C Todd Lombardo, author and VP of Product at Machine Metrics, discusses how performing effective user research can minimise the impact of bad product decisions. Watch the recording in its entirety or read on for the highlights, including: Why we make bad product decisions Doing the right product [.].

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Encourage Lateral and Vertical Movement in an Agile a Career Ladder, Part 3

Johanna Rothman

As people gain experience, they often want new and different responsibilities. In a typical career ladder ( Part 1 ), they had one direction: up. That often creates a problem: great technical people become insufficient managers. Let's not blame these people—many of them didn't want to become managers However, if people want more responsibility, the career ladder often forces people into management.

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3 Tips to Make Your Product Manager Resume Stand Out From the Rest

ProductPlan

According to LinkedIn, interest in product management has doubled in the United States in the past 5 years. ProductPlan’s State of Product Management Report revealed that 72% of product managers are mostly happy or extremely happy in their current role. It’s a dynamic role with a lot of room to grow, so it is no surprise that we see an influx of product managers looking for advice to stand out.

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The Six Habits of Extremely Successful P&L Owners

The Product Coalition

Profit and Loss Fundamentals for Business Leaders and Entrepreneurs Continue reading on Product Coalition ».